室内游泳池,室外游泳池

关于Galleria-Atlanta 喜来登套房酒店的点评

3.5 out of 5
Galleria-Atlanta 喜来登套房酒店
2844 Cobb Parkway SE, Atlanta, GA

点评

8.4

很好

10 分 - 超赞。568 条好评,共有 1008 条点评" "
8 分 - 还可以。205 条好评,共有 1008 条点评" "
6 分 - 一般。112 条好评,共有 1008 条点评" "
4 分 - 很差。59 条好评,共有 1008 条点评" "
2 分 - 糟糕。64 条好评,共有 1008 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

6/10 一般

Bo

与家人出行
满意:员工和服务,清洁度
This is a decent place to stay due to being close to Truist, but outside of the lobby, there isn’t much to be desired. Our sheets smelled like mildew and the shower didn’t drain well. 2 elevators were out of order right at check out. Dozens of people were trapped waiting on the one operable elevator because the stairs only take you down to the third floor. Long story short, after 20 min of waiting on the elevator, we went out of the emergency exit which didn’t even set off an alarm. Everyone around us said they wouldn’t be coming back due to fire hazard concerns. I agree.
2024 年 5 月入住 1 晚

8/10 还可以

Lito

满意:清洁度、员工和服务、住宿条件和设施
Nice facility, convenient to Truist Field, but you do have to walk. Excellent and attentive front desk staff!!!!!!
2024 年 5 月入住 2 晚

8/10 还可以

Robert

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
- No signs at lobby door indicating “Lobby”. - Door pick-up / drop-off area is not wide enough to hold two cars if one does not leave space for another car. - Hotel dining area is too open, has very limited menu, and requires customer to order at the bar, not at the table. - Lobby check-in staff does not inform customers that housekeeping is only provided when requested.
2024 年 5 月入住 2 晚

10/10 超赞

Lee

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Everything was great. The only thing that I wish it had was better shower pressure. Not so good. We will be back in August.
2024 年 5 月入住 2 晚
Emmac 于 2024年05月21日 的回复
Thanks for choosing to stay with us, we appreciate your loyalty.

10/10 超赞

Tammy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay!
2024 年 5 月入住 2 晚
Emmac 于 2024年05月21日 的回复
Thanks for choosing to stay with us!

10/10 超赞

Asheley

满意:清洁度、员工和服务、住宿条件和设施
The check in staff was super nice
2024 年 5 月入住 1 晚
Emmac 于 2024年05月21日 的回复
Thanks for choosing to stay with us!

10/10 超赞

Leslie

满意:清洁度、员工和服务、住宿条件和设施
Great
2024 年 5 月入住 1 晚
Emmac 于 2024年05月21日 的回复
Thanks for choosing to stay with us!

10/10 超赞

Melissa

满意:清洁度、员工和服务、住宿条件和设施
Loved most everything except room seemed humid. Talked with other people in hotel and they said something.
2024 年 5 月入住 2 晚
Emmac 于 2024年05月21日 的回复
Thanks for choosing to stay with us!

2/10 糟糕

Kristin

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施
Beautiful suite with all new furnishings throughout the property.
2024 年 5 月入住 2 晚
Emmac 于 2024年05月21日 的回复
Thanks for choosing to stay with us!

10/10 超赞

Bradley

满意:清洁度、员工和服务、住宿条件和设施
Very nice place
2024 年 5 月入住 1 晚
Emmac 于 2024年05月21日 的回复
Thanks for choosing to stay with us!

10/10 超赞

Amber

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 5 晚
Emmac 于 2024年05月21日 的回复
Thanks for choosing to stay with us!

4/10 很差

Monique Terrelonge

与家人及幼儿出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
I booked this hotel on two factors breakfast advertised and the pool. I was there for many days and the pool was closed and none of what was advertised for breakfast was available at all. I paid more money and choose what I thought was quality for cost. I’m extremely disappointed I could have went to a cheap hotel if I wanted basic services. The staff was super friendly and curtious. However I want what I paid for.
2024 年 5 月入住 2 晚

10/10 超赞

Rory

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Melitta,Opelika

满意:住宿条件和设施,员工和服务
Love it
2024 年 5 月入住 1 晚

10/10 超赞

Daniel

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
2024 年 5 月入住 1 晚

8/10 还可以

Lanecia

满意:清洁度、员工和服务、服务设施
I enjoyed my stay here I enjoyed the peace
2024 年 5 月入住 2 晚

10/10 超赞

Mehmet

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place for families. Clean and comfortable
2024 年 5 月入住 1 晚

10/10 超赞

Ronald

满意:清洁度、员工和服务、住宿条件和设施
Nice hotel and Great locations!!
2024 年 5 月入住 1 晚

6/10 一般

Rebekah

与家人及幼儿出行
满意:员工和服务,清洁度
Emmac 于 2024年05月8日 的回复
Thanks for choosing to stay with us!

10/10 超赞

Rogelio

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
👍👍👍👍👍
2024 年 5 月入住 2 晚
Emmac 于 2024年05月8日 的回复
Thanks for choosing to stay with us!

10/10 超赞

Koby

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The suite we stayed in was very spacious and very comfortable.
2024 年 5 月入住 1 晚
Emmac 于 2024年05月8日 的回复
Thanks for choosing to stay with us!

10/10 超赞

Crystal

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My stay was very refreshing and comfortable. Despite reading prior reviews, I am certain that renovations were completed by the time I arrived. My room felt like home away from home. Everything was immaculately clean and the staff were very friendly, excellent customer service. I would definitely look to this hotel first when I return to the area for a stay.
2024 年 4 月入住 3 晚
Emmac 于 2024年05月8日 的回复
Thanks for choosing to stay with us! We appreciate your comment.

10/10 超赞

Mohamed

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well organized, hardworking friendly staff.
2024 年 5 月入住 3 晚

10/10 超赞

Imani

与配偶出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Very nice rooms
2024 年 5 月入住 1 晚

6/10 一般

rouzbeh

商务旅客
满意:清洁度、员工和服务、服务设施
I expected to have a better breakfast ,most of the food are ultra process food and there are very little other options. When I entered my room I smell the cleaning stuff and I had to keep the door open for about an hour.
2024 年 5 月入住 1 晚

10/10 超赞

Makeithia

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved everything about my stay! The staff was professional and kind and the rooms were clean and amazing!
2024 年 2 月入住 2 晚

10/10 超赞

Jaime

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

8/10 还可以

Scott

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Emmac 于 2024年05月2日 的回复
Thanks for staying with us.

10/10 超赞

Yuliana

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Jeremy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient to Truist Park and excellent staff. The hotel is updated and is a great value.
2024 年 4 月入住 1 晚
Emmac 于 2024年05月2日 的回复
Thanks for staying with us.

6/10 一般

Lindsay

与配偶出行
满意:清洁度、员工和服务、服务设施
Nice hotel… were not told that the pool was under maintenance… A little loud if you have a room that faces the freeway Toilet did not work well, very low for newly renovated room.
2024 年 4 月入住 2 晚
Emmac 于 2024年05月2日 的回复
Thanks for staying with us.

8/10 还可以

Sindi

满意:员工和服务,清洁度
2024 年 4 月入住 1 晚
Emmac 于 2024年05月2日 的回复
Thanks for staying with us.

10/10 超赞

maribel

满意:清洁度、员工和服务、住宿条件和设施
Very good service!!
2024 年 4 月入住 3 晚
Emmac 于 2024年05月2日 的回复
Thanks for staying with us.

10/10 超赞

Riley

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Emmac 于 2024年05月2日 的回复
Thanks for staying with us.

10/10 超赞

Cade

2024 年 4 月入住 1 晚

10/10 超赞

Connie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy walking to Truist Park. Also, near the Cumberland Mall. Super clean Hotel and the King Suite was lovely. Dining & Bar area 5 stars. Kiara and Ashur were great! What wonderful stewards!
2024 年 4 月入住 1 晚
Emmac 于 2024年05月2日 的回复
Thanks for your feedback. We appreciate you.

10/10 超赞

nancy

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient for our trip
2024 年 4 月入住 3 晚
Emmac 于 2024年05月2日 的回复
Thanks for your feedback. We appreciate you.

10/10 超赞

Tammy

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Emmac 于 2024年05月2日 的回复
Thanks for your feedback. We appreciate you.

2/10 糟糕

Dwight

不满意:住宿条件和设施,员工和服务
Tv didn’t work. Pool under construction. Pull out sofa was not a pull out sofa. No TV in master. Complete joke.
2024 年 4 月入住 1 晚
Emmac 于 2024年05月2日 的回复
Thanks for your feedback. We appreciate you.

10/10 超赞

Jennifer

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff friendliness was over and above any experience we have had in recent memory. The property was very nice and perfect for walking to a Braves game with directions provided at check-in. We reserved a king on Expedia but received 2 full beds instead- although we would have preferred the larger bed, we were still very satisfied with our stay!
2024 年 4 月入住 1 晚
Emmac 于 2024年05月2日 的回复
Thanks for your feedback. We appreciate you.

10/10 超赞

Lisa,Newark

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the property and staff was amazing. I would stay here again.
2024 年 4 月入住 2 晚
Emmac 于 2024年05月2日 的回复
Thanks for your feedback. We appreciate you.

10/10 超赞

Soranda

满意:住宿条件和设施,员工和服务
The building is clean and newly updated
2024 年 4 月入住 2 晚
Emmac 于 2024年05月2日 的回复
Thanks for your feedback. We appreciate you.

10/10 超赞

Amber

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, updated, safe, able to relax. Friendly staff
2024 年 4 月入住 2 晚
Emmac 于 2024年05月2日 的回复
Thanks for your feedback. We appreciate you.

10/10 超赞

Esperanza

2024 年 4 月入住 1 晚

10/10 超赞

Nan

满意:住宿条件和设施,员工和服务
Overall good
2024 年 4 月入住 2 晚
Emmac 于 2024年05月2日 的回复
Thanks for your feedback. We appreciate you.

4/10 很差

Etienne

2024 年 4 月入住 6 晚
Emmac 于 2024年04月14日 的回复
We apologize for your experience. Do you mind sharing why you rated us a 2? We welcome the opportunity to make it right.

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Emmac 于 2024年05月2日 的回复
Thanks for your feedback. We appreciate you.

10/10 超赞

Anthony

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The condition and cleanliness of the room were exceptional. I have stayed here several times and everything is always very well maintained.
2024 年 4 月入住 1 晚
Emmac 于 2024年05月2日 的回复
Thanks for your feedback. We appreciate you.

10/10 超赞

William

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Emmac 于 2024年05月2日 的回复
Thanks for your feedback. We appreciate you.