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关于经济旅社的点评

2 out of 5
经济旅社
1777 Washington St N, Building B, Auburn, ME

点评

6.8
10 分 - 超赞。52 条好评，共有 215 条点评" "
8 分 - 还可以。66 条好评，共有 215 条点评" "
6 分 - 一般。38 条好评，共有 215 条点评" "
4 分 - 很差。33 条好评，共有 215 条点评" "
2 分 - 糟糕。26 条好评，共有 215 条点评" "

7.0/10

清洁度

8.2/10

员工和服务

6.4/10

服务设施

6.6/10

住宿条件和设施

7.0/10

环保

点评

2/10 糟糕

mark

与家人出行, 与配偶出行
A very old building some how incorporated into quality/econo facade. 3 different buildings AB and C. Hard to imagine what rooms in other parts of motel complex were like, but ours was a smoking room masked by terrible smelling coverup. The sink was plugged and the one bar of soap wouldn’t have been big enough for two. Two towels for two night stay, no coffee maker, bottom of the barrel.
2024 年 5 月入住 2 晚
Bud - GM 于 2024年05月13日 的回复
Dear Mark;We are are sorry to hear that your recent stay with us was not to your liking. We do provide 24 hour guest services and upon request would of made every effort to make things right. Safe travels

8/10 还可以

Ralph

满意：清洁度、员工和服务、服务设施、住宿条件和设施
They're pet friendly and have waffles, and alo of food variety in a small breakfast area
2024 年 5 月入住 1 晚
Bud - GM 于 2024年05月6日 的回复
Thank you.....Regarding pet friendly......We do not accept pets...Just service animals....

4/10 很差

Steven

商务旅客
不满意：清洁度
Room smelled strongly of cigarette smoke. Counters dirty. Ice bucket dirty, no plastic bag for ice. They did move me to another room, which was better.
2024 年 4 月入住 1 晚
Bud - GM 于 2024年04月29日 的回复
Dear Steven: thank you for taking the time to give us valuable feedback. I will share your comments with housekeeping staff. I am happy that we made things right by moving you to a different room.

10/10 超赞

Amanda

满意：清洁度、员工和服务、住宿条件和设施
nice
2024 年 3 月入住 1 晚
Bud - GM 于 2024年04月29日 的回复
Thank you Amanda for your kind review.

4/10 很差

ginny，Brentwood

与配偶出行
不满意：员工和服务，清洁度
Checking in at the office made me feel like it was going to be ok, this was a last minute booking (all I could get for the night). Office was clean, organized and desk clerk was polite and very nice. We were placed at the back of the hotel. Where there was 4-5 people hanging out in their cars for hours, kids playing in the parking lot and kinda sketchy folks hanging by the garbage area. Just crossed our fingers the rental car would still be there when we woke up. The room- first glance the room looked tidy. Upon a closer look there were strange streaks down the walls- as if something was splashed on the wall and dried. My socks were clean until worn in the room on carpet. We slept on top of the blanket’s Bathroom door didn’t close-no privacy. And my last thing is the desk staff could have warned us about the wildlife at night. In the woods right at the edge of the parking lot there were mating Tree frogs. Once we figured it out it made sense but it was so loud you could hear it through your closed door. We really didn’t sleep at the Econo Lodge.
2024 年 4 月入住 1 晚
Bud - GM 于 2024年04月24日 的回复
Dear Ginny: Thank you for taking the time to review your stay. We are sorry that your stay was not as pleasant as you expected. We value your feedback and will share with our department managers to improve where we can

8/10 还可以

John，Rowland Heights

团体旅客
满意：员工和服务
Good hot breakfast. Friendly staff. Easy parking. Dunkin, pizza place. & mini-mart next door. Although pics are same, there's a clear difference between the Econolodge (in the back) section and the Quality Inn section.
2024 年 4 月入住 6 晚
Bud - GM 于 2024年04月23日 的回复
Many Thanks for your candid review.

8/10 还可以

Albert

与配偶出行
满意：员工和服务
The room had a residual smoke smell, not terrible but noticeable.
2024 年 3 月入住 3 晚
BUD - GM 于 2024年04月2日 的回复
Albert: Thank you for staying with us and also for your feedback. We hope to see you again soon

10/10 超赞

Pamela

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place!
2024 年 3 月入住 1 晚
BUD - GM 于 2024年04月2日 的回复
Pamela: Thank you very much for staying with us and also for your wonderful review. We are pleased that you enjoyed our hotel.

10/10 超赞

Remy

满意：清洁度、员工和服务、住宿条件和设施
Is really good
2024 年 3 月入住 2 晚
Bud - GM 于 2024年03月17日 的回复
Many thanks for your kind review

10/10 超赞

Linda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff went above and beyond as well as extremely friendly and accomodating
2024 年 3 月入住 1 晚
Bud - GM 于 2024年03月17日 的回复
Linda: Thank you very much for your review. Yes...our staff is the best!!

8/10 还可以

James，Houlton

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The area is very industrial.
2024 年 3 月入住 2 晚
BUD - GM 于 2024年03月12日 的回复
Thank you for staying with us. We hope to see you again soon

8/10 还可以

Lawrence

2024 年 2 月入住 1 晚
BUD - GM 于 2024年03月21日 的回复
Lawrence: Thank you for staying with us and also for taking your time to review your stay. We are pleased that you enjoyed your stay.

4/10 很差

真实旅客

不满意：客房舒适度，清洁度
Unfavorable stay
The floors were covered in dirt, the tun walls were missed grout and tiles were coming off the wall, there is a draft allowing for cold air to come in from the door. There was no phone in the room.
2024 年 2 月入住 2 晚
BUD - GM 于 2024年02月6日 的回复
Dear Guest: Thank you for staying with us and also for taking your time to review your stay. I will share your comments with my staff so we can make corrections where we can.

6/10 一般

Deborah

与配偶出行
满意：员工和服务，清洁度
Older hotel, but well maintained. Noisy heater and area.
2024 年 1 月入住 2 晚
BUD - GM 于 2024年01月18日 的回复
Thank you.

10/10 超赞

Sheldon

2023 年 12 月入住 2 晚
BUD - GM 于 2024年01月18日 的回复
Thank you

2/10 糟糕

Jennifer

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
BUD - GM 于 2024年01月17日 的回复
Thank you for staying with us.

8/10 还可以

Robert

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The property people were not very friendly and did not smile a lot. No problems with anyone when I said Hi to staff members they said nothing in return.
2023 年 11 月入住 3 晚
BUD - GM 于 2023年11月28日 的回复
Robert: Thank you for staying with us. I will share your review with my staff. We have a great staff and your comments do not reflect our great service.

4/10 很差

Joshua

与家人出行, 商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The room was filthy. Candy wrappers everywhere. Hair in the shower. Two of the dresser drawers were full of trash like sonwone lived in the room for a month.
2023 年 11 月入住 2 晚
BUD - GM 于 2023年11月28日 的回复
Joshua: Thank you for staying with us. I want to apologize for the condition of your guest room. We do a very structured inspection process and we missed the mark. If reported, we would have made every effort to get your room cleaned or move you to another room.

8/10 还可以

Heather

与配偶出行
满意：员工和服务
The second shift desk clerk was amazing. Friendly, helpful, and welcoming. Zachary Gibbens got me extra pillows and answered questions just great customer service.
2023 年 11 月入住 1 晚
BUD - GM 于 2023年11月27日 的回复
Thank you...Zack is a great employee and I will share your comments with him.

4/10 很差

Ashley

与配偶出行
满意：员工和服务
不满意：清洁度
The toilet seat had a stain that I needed to wipe off upon arrival and the room reeked of strong cologne when we arrived. The bed was very uncomfortable and the bedding was so thin and scratchy. We would never stay here again. The front desk clerk however was pleasant and helpful.
2023 年 11 月入住 1 晚
BUD - GM 于 2023年11月13日 的回复
Dear Ashley: Thank you for taking the time to review your stay. I am sorry about your guest room condition. I will do a full review . I am pleased that front desk person was helpful and pleasant.

2/10 糟糕

Herman

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
. I was just trying to keep them from having to sleep in there car. I saw the room when left., it was free of trash, dishes in dish washer. were they susposed to make the beds. I need a REFUND plz.
2023 年 11 月入住 1 晚
Guest Services 于 2023年11月13日 的回复
Call Expedia for help

4/10 很差

Christian

The room was infested with roaches! I ended up cutting my stay short and moving to a different hotel. The continental breakfast was nice, and the front desk staff was pleasant. I would have enjoyed the stay if it wasn’t for the infestation in my room (they were in the shower, coming from the sink drain, on my nightstand, and on the window sill).
2023 年 11 月入住 3 晚
BUD - GM 于 2023年11月6日 的回复
Dear Guest: Thank you for taking the time to let us know about your stay. We are pleased that the breakfast and staff was good. I have requested your room to be inspected by our pest control company. I will also contact you with the inspection report. We are sorry.

10/10 超赞

Javon

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2023 年 11 月入住 1 晚
BUD - GM 于 2023年11月6日 的回复
Thank you for staying with us and also for the 5 star review.

8/10 还可以

Wendy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Check-in was easy. The room was clean and you could tell it had recently been painted and floors updated.
2023 年 10 月入住 2 晚
BUD - GM 于 2023年10月16日 的回复
Thank you for staying with us. We are pleased that you enjoyed our new look.

8/10 还可以

Linda，West Danville

2023 年 9 月入住 1 晚
BUD - GM 于 2023年10月27日 的回复
Linda: Thank you for staying with us.Safe tr

8/10 还可以

Lillian

2023 年 9 月入住 1 晚
BUD - GM 于 2023年10月2日 的回复
Thank you for staying with us. We are happy that you enjoyed your stay.

10/10 超赞

vincent，defuniak springs

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was excellent and diversified.
2023 年 9 月入住 2 晚
BUD - GM 于 2023年09月28日 的回复
Thank you very much for your review. We are pleased that you enjoyed our hotel and breakfast

8/10 还可以

Marc

团体旅客
满意：客房舒适度，员工和服务
2023 年 9 月入住 1 晚
BUD - GM 于 2023年09月22日 的回复
Thank you for staying with us. We are pleased that you enjoyed your stay.

10/10 超赞

Cindy

与家人出行, 商务旅客
满意：清洁度
Breakfast choices were great! Personnel were very friendly and accommodating.
2023 年 8 月入住 17 晚
BUD - GM 于 2023年09月22日 的回复
Thank you for staying with us. We are pleased that you enjoyed our hotel.

8/10 还可以

James

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Had a hard time finding the front entrance. Not a good location for lodging. Other than that it’s a decent place for a short stay and breakfast was great
2023 年 9 月入住 2 晚
bud - gm 于 2023年09月17日 的回复
Thank you for staying with us....We are pleased that you enjoyed your stay.

8/10 还可以

Ashini

满意：清洁度、员工和服务、住宿条件和设施
We liked our stay
2023 年 9 月入住 1 晚
BUD - GM 于 2023年09月5日 的回复
Dear Ashini: Thank you for staying with us. We hope to see you again on your next trip to Auburn.

2/10 糟糕

Kevin

不满意：住宿条件和设施，清洁度
Dirty
2023 年 9 月入住 2 晚
BUD - GM 于 2023年09月5日 的回复
Dear Kevin: Thank you for staying with us. I am sorry that you did not find our hotel to be a comfortable stay. Our staff works very hard to make our hotel a great place to stay. Safe travlels

6/10 一般

Christine

2023 年 9 月入住 1 晚
bud - gm 于 2023年09月24日 的回复
Thank you for staying with us. We hope to have you return.

6/10 一般

Michala

与家人及幼儿出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
There was mold in the shower, the floors were dirty and the room smelled like cigarette smoke.
2023 年 9 月入住 1 晚
BUD - GM 于 2023年09月5日 的回复
Dear Michala: Thank you for staying with us and also for taking the time to share your comments. I will share your comments with my staff to improve where we can.

10/10 超赞

Michel

2023 年 8 月入住 3 晚
BUD - GM 于 2023年09月1日 的回复
Dear Michel: Thank you very much for staying with us and also for your perfect score review. We are happy that you found our hotel to be a great choice.

6/10 一般

Brent

满意：客房舒适度，员工和服务
2023 年 8 月入住 2 晚
BUD - GM 于 2023年08月30日 的回复
Thank you for staying with us. We hope to see you again.

8/10 还可以

Susan

满意：员工和服务
Good that there was a D&D and a large convenience right there. Would be nice if there had been a stairway on bothsides in the back to the 2nd floor. The walkway on 2nd floor was extremely unlevel which could be dangerous if not careful. Otherwise the room itself was fine and equiped well.
2023 年 8 月入住 1 晚
bud - gm 于 2023年08月20日 的回复
Thank you for your comments. We are planning on working on the walkways soon.

8/10 还可以

Rick

2023 年 8 月入住 1 晚
bud - gm 于 2023年08月20日 的回复
Thank you Rick for staying with us.

6/10 一般

aaron

满意：住宿条件和设施
不满意：清洁度
Rooms need updated
2023 年 8 月入住 3 晚
BUD - GM 于 2023年08月18日 的回复
Dear Aaron: Thank you, we are planning more renovations in the off season.

10/10 超赞

nancy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very convenient, super clean and immaculutely kept, staff friendly and very helpful.
2023 年 8 月入住 1 晚
BUD - GM 于 2023年08月15日 的回复
Thank you very much!!!

4/10 很差

Julie，Kissimmee

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
They don’t clean the rooms, you put the trash outside, they put a bag in it and don’t even go into the room. In 13 days there they came in once. I had to put the trash and dirty towels outside. Go get my towels every other day. The yard has big pot holes in the yard.
2023 年 7 月入住 13 晚
BUD - GM 于 2023年08月15日 的回复
Dear Julie: Thank you for staying with us. I will share your comments with my staff so we can make things better.

10/10 超赞

Jude

满意：清洁度、员工和服务、住宿条件和设施
Great place! Centrally located.
BUD - GM 于 2023年08月14日 的回复
Thank you very much!!!!

4/10 很差

Kevin

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
No clock No info on area, mold in sink and bathroom Bathroom door did not shut all the way.
2023 年 8 月入住 1 晚
BUD - GM 于 2023年08月14日 的回复
Dear Guest: I will review your guest room. Thank you for letting us know....

2/10 糟糕

Scott

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 8 月入住 6 晚
BUD - GM 于 2023年08月11日 的回复
Dear Scott: Thank you for staying with us. Safe travels

8/10 还可以

Glenn

与配偶出行
满意：清洁度、员工和服务、服务设施
It was acceptable for the age of this place.
2023 年 8 月入住 2 晚
BUD - GM 于 2023年08月8日 的回复
Dear Guest: Thank you for staying with us. We are pleased that you enjoyed your stay. We hope to see you again.

2/10 糟糕

Yolanda

与家人出行, 与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
The lodge is terrible. Not for families. Ordered off expedia.com. company shows best picture of hotel section and area not the trucker pit stop. Rooms were visually clean for what you get but thats not the worst. The worst is the people that live around out in the back. Smoking , drinking and .... the BED BUGS. I spotted a baby bug in my bed. Thought it was lice because of its clear look and shape. My husband said it wasnt. Its probably a bug from outside . He pulls back his sheets and there was 2 more. I didnt even bother looking any more. That was the end. I went down stairs and checked right out. Packed up and went to a nice clean hotel . The holiday inn express. They were so nice. Clean. I was so mad we didnt choose something like that first. The stess and hassle this place had us in, i would not recommend or ever stay there again. The staff up front was nice. The woman at check in and the man at check out. I wish we had a better experience.
2023 年 8 月入住 2 晚
BUD - GM 于 2023年08月8日 的回复
Dear Yolanda: Thank you for taking the time to review your stay. We do provide guest services 24 hours a day and upon request, we deal with unruly guests on the spot. Concerning the bug issue, Our pest company found nothing to be alarm about. We do live in Maine and the bugs can be a noussance .Safe travels.

4/10 很差

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Mold in room...I got sick
2023 年 7 月入住 2 晚
BUD - GM 于 2023年08月3日 的回复
Dear Guest: Thank you for reviewing your stay. I am sorry and I will review your reservation and guest room and share with my staff.

8/10 还可以

John

满意：员工和服务，清洁度
不满意：住宿条件和设施
The plumbing noises were very loud, and the bathroom door would not shut completely.
2023 年 7 月入住 1 晚
BUD - GM 于 2023年08月1日 的回复
Dear Guest: Thank you for staying with us. I will review your room details and have Maint. Check out the items you mentioned. Safe travels

8/10 还可以

Laura

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice people working there. Room was ok
2023 年 7 月入住 2 晚
BUD - GM 于 2023年07月31日 的回复
Dear Laura; Thank you for your kind review. Yes...Our employee's are the best!!. We hope to see you again

8/10 还可以

Justin

与家人出行
满意：清洁度、员工和服务、服务设施
Staff was courteous and the breakfast staff guy was really working hard and doing a great job!!
2023 年 7 月入住 1 晚
BUD - GM 于 2023年07月27日 的回复
Dear Justin: Thank you very much for your kind comments...Yes...George does a great job.....and our staff is great.