I booked a room on expedia, but when I actually arrived at the hotel, the rude staff told me that there was no room, I was rejected and had to check in at another hotel. The money I paid has not been refunded to me, it's terrible
Qinsong
於 2024 年 10 月住了 1 晚
2/10 很差
Maria
家人同遊, 親子同遊, 寵物同遊
2025 年 6 月 11 日
不滿:整潔度、設施服務和住宿狀況
The property did not look like the pictures. The room was bad. Would not recommend staying there
Maria
於 2025 年 5 月住了 1 晚
2/10 很差
Samantha
伴侶同遊, 商務旅客
2025 年 5 月 8 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Horrible customer service, rude and unprofessional staff - property refused to refund the stay despite their not having our reservation, any availability and we were turned around “WE’RE SOLD OUT, CLOSED!!!” before we even walked in the door (staff outside smoking). The whole experience was horrible and now the property refused to respond to communications & process refund requests. Avoid at all costs
Samantha
於 2024 年 10 月住了 1 晚
2/10 很差
Lee
2025 年 4 月 14 日
讚好:職員與服務
不滿:整潔度和住宿狀況
The room was a total train wreck, which may not have been that bad for normal Motel 6 prices, but for Masters prices, it was awful. The one saving grace is that the ladies who worked the front desk were awesome.
Lee
於 2025 年 4 月住了 2 晚
2/10 很差
Michael
多人同遊
2025 年 4 月 14 日
不滿:整潔度、住宿狀況和客房舒適度
Worst hotel in Augusta.
Room was infested with bed bugs and cockroaches. When we told the front desk he laughed at us.
Michael
於 2025 年 4 月住了 3 晚
2/10 很差
Robert
2025 年 4 月 12 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Awful 0-10
Dirty. Roaches. Spiders. Room looked nothing like the pictures advertised. New isn’t even have proper bedding
Robert
於 2025 年 4 月住了 1 晚
2/10 很差
Matthew
家人同遊
2025 年 4 月 11 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Matthew
於 2025 年 4 月住了 2 晚
2/10 很差
Francis
2025 年 4 月 10 日
Francis
於 2025 年 4 月住了 2 晚
6/10 一般
Lucas
多人同遊
2025 年 4 月 9 日
Lucas
於 2025 年 4 月住了 2 晚
2/10 很差
Andrew
多人同遊
2025 年 4 月 9 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The mattresses (no mattress protector) were mouldy; the shower was mouldy and leaking; the floors were dirty (blood and insects); the room smelled of chemicals so much that it gave me a headache. My group had to immediately leave and find alternative accommodations. Please do not book at this place.