Piedmont Augusta Place Hotels

"Was told when I arrived that my reservation was canceled and that I was not notified because they didn’t have my information. Would not stay with this hotel . "

"The room was so big and nice"

"It was fine"

"We pulled into the parking lot and instantly felt unsafe. We didnt even get out of the car. "

"World not recommend this property! The room felt dirty as soon as we walked in. "

"Make sure you get a room facing the trees and not Cracker Barrel; road noise on that side is loud. Room: floors clearly haven’t been cleaned in a while, room surfaces not cleaned, dusty in numerous areas of room. Bedroom trash cans I guess staff doesn’t know how to open a trash bag and put it into the trash can. We just simply put them on top here. Beds old school inner spring beds. No pillow top or latex pad. Bathtub shower/split very slippery could be dangerous for elderly. AC worked well but it was 65 degrees outside so. Elevator floors dirty. Trash can overflowing near pools backdoor. Parking lot difficult to get into if coming from southern exit."

"Rooms were overbooked. Hotels.com system didn’t stop offering the same room. Seventeen different people were turned away. Also, the contact information was incomplete phone numbers for guests were deliberately redacted by putting one’s in the phone number as an entry. Someone should provide answers."

"This place was gross! Upon entering the room we noticed that although we were in a non-smoking room, the room REEKED of cigarettes, wet dog, mold, and Marijuana. There were spots of something on the sheets, along with a white sticky substance on the floor and something we were unsure of whether it was blood or kool-aid on the wall. The shower curtain rod was hung up by duct tape and the toilet leaked on the floor. The next door tenants were allowed to sit in their vehicles playing bass loudly, which was unfortunate as we had been on the road for several hours and wanted to lay down to rest. The fire alarm in our room was broken, with the facing and batteries on the floor. The smell of Marijuana was equally present outdoors and seemed to seep from all rooms nearby. Tires were chained to the outside posts as well. The pool was unusable and green. Only good thing about this property was the kind lady working the front desk, who after showing her our pictures and listening to our complaints, immediately issued us a refund on our room and apologized profusely. She deserves a raise!"

"We Loved Our Stay With Dave Everything Was Wonderful Great Safe Location Beautiful Home Etc."