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Reviews of Sanatorium Uzdrowiskowe Augustów

3.5 out of 5
Sanatorium Uzdrowiskowe Augustów
ul. Zdrojowa 3/5/7, Augustow

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kings in the SPA went above and beyond in providing scheduling assistance and service! She and the spa team made our stay PERFECT!
Stayed 1 night in Apr 2024

10/10 Excellent

Igne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to beautifull lake. Good size pool. Maybe only one little downside- not the greatest variety of breakfast options.
Stayed 1 night in Aug 2023

10/10 Excellent

Jan, TomsRiver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this place
Stayed 3 nights in Jul 2023

10/10 Excellent

Jan, TomsRiver

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good place for relaxing
Stayed 1 night in Jul 2022

10/10 Excellent

Jan, TomsRiver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Beautiful location - excellent spa specialists - knowledgeable doctors - place where we want to come back so we’ll definitely recommend
Stayed 3 nights in Jul 2022

10/10 Excellent

Malgorzata, Kinnelon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Excellent people working, very helpful and nice Lots relaxation. Thank you
Stayed 6 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Marzena Piotrowska on 1 Nov 2019
Hello, Thank you for your opinion. We improve our services all the time. You are welcome again.

10/10 Excellent

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Renata on 29 Jun 2019
Dziękujemy za Państwa pobyt i wysoką ocenę. Będziemy się bardzo starali aby noty nadal były wysokie. Serdecznie zapraszamy ponownie Zespół Sanatorium w Augustowie

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice new (or newly renovated) hotel rooms in Augustow. Location is nice, surrounded by woods and lakes, and free parking is good. The pool and sauna area was also nice and in good condition. Only negative was that we were told that the bar/cafe was open until 21:30, and went down to order a coffee to take up the the room at 21:10 only for the lady there to very rudely and melodramatically say "noooooo" when we walked in, shake her head and told us to go away. We checked again at the reception if we heard the opening time correctly and it was indeed that the cafe should have been serving until 21:30, so that was a bit confusing and left a bad feeling. Otherwise the hotel was very nice and the other staff were friendly enough.
Stayed 1 night in Feb 2019
Response from Renata on 20 Feb 2019
dear Sir, Thank You very much for Your visit and interesting opinion. We would like to appologize for any inconvinience and kindly thank You for a lot of aspects in Your observation. We will keep Your comments for better future service and We would like to invite You again for check this ;-) We promise great coffe ;-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. Pleasure place to relax. Good food good SPA
Stayed 4 nights in Jan 2019
Response from Renata on 18 Jan 2019
Thank You very much for Your visit in Sanatorium Augustów and great opinion. We would like to assure that we will work for future guest satisfaction. We hope to visit You again. Kind regards, Sanatorium Team

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Renata on 29 Jun 2019
Dziękujemy za Państwa pobyt i wysoką ocenę. Serdecznie zapraszamy ponownie Zespół Sanatorium w Augustowie

10/10 Excellent

John, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice retreat in the Northern lakes area of Poland. Wonderful walking/bike paths and boat rentals of various sizes. Quality place for a recovering eastern European nation. Have no hesitation of recommending.
Stayed 1 night in Jul 2018
Response from Magdalena on 29 Jul 2018
Thank You very much for Your opinion.

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Jättetrevligt, dock saknade jag en Á la carte-restaurang.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

orhan

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Jaroslaw

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mehr fürs Geld geht nicht
Wir waren skeptisch was die Fotos um Verhältnis zum Preis anging, wollten aber in der Gegend übernachten. Das Hotel ist wirklich sauber, gepflegt und funktional. Der Preis inkl. Frühstück damit sensationell, was eventuell Saisonbedingt war. Klare Empfehlung!
Stayed 1 night in Nov 2019
Response from Marketing Department on 27 Nov 2019
Hello Juan Carlos, thank you very much for nice words. You are welcome again!

6/10 Okay

Tapio

Liked: Cleanliness, property conditions & facilities, room comfort
Pysähdys matkalla pohjoiseen
Aamiaiselle ei ollut croissantteja, kahvi oli kummallista. Ravintolasta ei saanut ruokaa illalla, mutta naapurihotellin ravintolasta sai. Kylpylä ja uima-allas oikein siistejä.
Stayed 2 nights in Oct 2019
Response from Marzena Piotrowska on 1 Nov 2019
Hello, Thank you for your opinion. We are try to improve our services. We have plan next year to open restaurant for full time. You are welcome, next time, we hope.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Parkplatz, Rezeption, Zimmer, Ausstattung und Frühstück prima, ABER: das Restaurant schließt um 18.30 Uhr - Hinweis, bei der Rezeption hatten wir noch gefragt, ob das Restaurant abends offen ist! Das Zimmer war recht kalt, ohne Einflussnahme-Möglichkeit.
Stayed 1 night in Sep 2019
Response from Dział Marketingu on 3 Oct 2019
Vielen Dank für Ihren Aufenthalt und Ihr Feedback. Die Räume sind klimatisiert, so dass Sie auch die Temperatur erhöhen können. Bei den Heizkörpern läuft die Heizung seit Oktober durch die Stadt. Wir entschuldigen uns für etwaige Unannehmlichkeiten und laden Sie erneut ein. Sanatorium Augustów

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Siisti ja iso huone, kiva sijainti ja hyvä aamiainen. Kylpyläosasto oli suuri pettymys.
Stayed 1 night in Jun 2019
Response from Renata on 29 Jun 2019
Kiitos mielipiteistä ja vinkeistä. Otamme ne huomioon. Kutsumme sinut lämpimästi uudelleen Sanatorio Augustówissa

8/10 Good

LEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from Renata on 27 Jun 2019
Dziękujemy za Państwa pobyt i wysoką ocenę. Serdecznie zapraszamy ponownie Zespół Sanatorium w Augustowie

10/10 Excellent

Tapio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Renata on 7 Dec 2018
Mesdames et Messieurs, Merci pour votre séjour et vos opinions sur Augustów Sanatorium. Nous nous excusons pour l'erreur à la caisse. Nous savons que cela ne se reproduira plus. Nous vous invitons à nouveau afin que nous puissions vous offrir des conditions qui répondent aux attentes. Meilleures salutations d'Augustów.

8/10 Good

ANDRZEJ

Ok
Ok
Stayed 2 nights in Aug 2018
Response from Renata on 29 Jun 2019
Dziękujemy za Państwa pobyt i wysoką ocenę. Serdecznie zapraszamy ponownie Zespół Sanatorium w Augustowie

8/10 Good

Karl, Warschau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urlaub im Sanatorium
Schwimmbad war herausragend, ebenso die Promenade
Stayed 1 night in Aug 2018
Response from Renata on 30 Jun 2019
Vielen Dank für Ihre Meinungen und Tipps. Wir werden sie berücksichtigen. Wir laden Sie herzlich wieder ein Sanatorium in Augustów

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel à Augustov
Nous cherchions un hôtel dans ce secteur. Mais, pas trop de choix. Le WIFI et les réseaux mobiles ne fonctionnaient plus entre 20h30 et 22h30 : tout était saturé ! Au check-out, la personne à la réception nous a présenté une facture pour 3 chambres, alors que nous nous n'en avions que 2. Nous avons dû insister pour ne payer que le juste prix. Manque de professionnalisme ?
Stayed 1 night in Aug 2018
Response from Renata on 27 Jun 2019
Merci pour vos avis et conseils. Nous nous excusons pour le désagrément. Nous allons les prendre en compte. Nous vous invitons à nouveau Sanatorium d'Augustów

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Renata on 27 Jun 2019
Dziękujemy za Państwa pobyt i wysoką ocenę. Będziemy nadal pracować na wysoki poziom obsługi. Serdecznie zapraszamy ponownie Zespół Sanatorium w Augustowie