住宿正面 (夜晚)

東奧斯丁酒店的評價

3.5 out of 5
東奧斯丁酒店
1108 E 6th St, Austin, TX

評價

8.4

很好

10 分評分,優異;858 則評價中有 459 則" "
8 分評分,不錯;858 則評價中有 191 則" "
6 分評分,一般;858 則評價中有 103 則" "
4 分評分,欠佳;858 則評價中有 57 則" "
2 分評分,很差;858 則評價中有 48 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

2/10 很差

Laura

不滿:整潔度、職員與服務和住宿狀況
East Austin Hotel Management 於 2024年5月22日的回應
Laura, we're very sorry if your expectations were not met during your recent visit. Any feedback on how we could have made your stay a 5/5 is very much appreciated.

10/10 優異

Courtney

讚好:整潔度、職員與服務、設施服務和住宿狀況
East Austin Hotel is in a great location in walking distance to great restaurants, bars and comedy clubs in downtown Austin. The hotel itself has a very retro/boho vibe and the rooms are very clean and modern. The onsite restaurant has a great menu as well. I really enjoyed my stay and would come back again.
於 2024 年 5 月住了 3 晚
Hotel Management 於 2024年5月10日的回應
Thank you for staying with us Courtney! We are so happy to hear that you had a great stay and look forward to the opportunity to welcome you back soon!

10/10 優異

Russell

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
it was a cool place to stay.
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月10日的回應
Thanks for staying with us Russell! We hope we get the opportunity to host you again soon!

8/10 不錯

Veronica

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月10日的回應
Thank you for staying with us Veronica! We hope to welcome you back soon.

8/10 不錯

Kevin

於 2024 年 2 月住了 3 晚
Hotel Management Team 於 2024年5月5日的回應
Thank you so much for staying with us, Kevin!

6/10 一般

Grace

讚好:整潔度和職員與服務
The area is very noisy and crowded.
於 2024 年 4 月住了 8 晚
Hotel Management Team 於 2024年4月27日的回應
Thank you for staying with us, Grace. We sincerely apologies if your time with us did not live up to expectations, and we'd relish an opportunity to make your next stay a 10/10 experience.

4/10 欠佳

Jeremy

商務旅客
讚好:職員與服務
不滿:設施服務和住宿狀況
This is a hostel.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月22日的回應
Hello Jeremy, although a portion of the hotel is set up with shared bathroom facilities, we are not a hostel. All details pertaining to the Cabin room setup are listed online, and we are sorry to hear that this was not ideal for you. Our team is always happy to look into standard room availability if made aware of any issues. We hope that you can enjoy a future stay in one of our standard rooms!

2/10 很差

Janeen

不滿:整潔度和住宿狀況
Where do I start. This is a hostile type of hotel. Rooms are old and not clean. Shared bathroom are dirty. Would not recommend to anyone.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月23日的回應
Hi Janeen, although a portion of the hotel is set up with shared bathroom facilities, we are not a hostel. All details pertaining to the Cabin room setup are listed online, and we are sorry to hear that this was not the ideal setup for you. Our team is always happy to look into standard room availability if made aware of any issues. We hope that you can enjoy a future stay in one of our standard rooms!

10/10 優異

Megan

於 2024 年 4 月住了 2 晚
Hotel Management Team 於 2024年5月13日的回應
Thank you so much for staying with us, Megan! We hope we'll see you again in the future!

10/10 優異

Kelly

商務旅客
讚好:住宿狀況
The staff were professional, friendly, and helpful. My room and other areas of the hotel were clean.
於 2024 年 4 月住了 4 晚
Hotel Management Team 於 2024年4月19日的回應
Hi Kelly, we're thrilled to hear you enjoyed your time staying with us. We hope to see you again in the future!

8/10 不錯

Rahul

於 2024 年 4 月住了 1 晚
Hotel Management Team 於 2024年5月5日的回應
Thank you so much for staying with us, Rahul!

10/10 優異

Stuart

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, comfortable room, helpful staff.
於 2024 年 4 月住了 2 晚
Hotel Management Team 於 2024年4月16日的回應
We're thrilled you enjoyed your time with us! We'd love to see you again in the future!

10/10 優異

Nancy

讚好:整潔度、職員與服務和住宿狀況
Pool and location
於 2024 年 4 月住了 1 晚
Hotel Management Team 於 2024年4月11日的回應
We're so glad you enjoyed the neighborhood and pool! We hope to see you again!

6/10 一般

Tyne

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Hotle Management Team 於 2024年4月11日的回應
Thank you for staying with us! Any feedback to improve the quality of your next stay is appreciated!

10/10 優異

Kimberly

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月1日的回應
Thank you for staying with us Kimberly!

6/10 一般

Jaime

讚好:職員與服務
When I first booked it, I didn’t understand what is “shared private bathroom” because it’s weird, why would a HOTEL have a shared bathroom and yet private and at this price? BUT if you keep in mind and be mentally prepared AFTER reading the reviews, such as shared bathrooms and loud noises, then it doesn’t bother as much. I think they should rename this hotel with 2 different names so it doesn’t confuse people so much.
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月1日的回應
Jaime, we regret to learn that your recent stay did not fully meet your expectations. While our online listings fully outline the details of our Cabin rooms, we are sorry if there was any oversight during your booking process. We acknowledge that this particular setup may not cater to every guest preference, and we are always happy to offer any available alternative accommodations within our property to better suit your needs. We'd like to note that the majority of our rooms feature the conventional setup, complete with the en-suite bathroom, and we would be happy to assist you in securing a room that aligns more closely with your preferences during any future visits.

10/10 優異

Sydney

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Hotel Management Team 於 2024年3月30日的回應
Thank you for staying with us! We hope to see you again in the future!

10/10 優異

gary

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
a fun and cozy stay. i live about 30 mins from 6th street, so i usually stay here when i dont want to drive home after a night in austin.
於 2024 年 3 月住了 1 晚
Hotel Management Team 於 2024年3月28日的回應
Thanks so much for staying with us, Gary! We're grateful for your repeat business!

6/10 一般

Frederick

家人同遊
不滿:設施服務和住宿狀況
The listing did NOT indicate the hotel is a hostel and the rooms share a bathroom and shower with other guests. Not at all what we expected.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月27日的回應
Frederick, we sincerely regret to learn that your expectations were not fully met upon your recent check in. Although all online listings for our Cabin rooms outline the room details, we apologize if this wasn't made clear at the time of your booking. We'd like to note that most of the rooms on our property do feature the conventional setup complete with the en-suite bathroom. While we strive to accommodate alternative arrangements within our property whenever possible, due to full occupancy, we were unable to offer this option during this visit. We hope we can better meet your expectations in the future in one of our standard rooms!

10/10 優異

John

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年3月27日的回應
Thank you for staying with us John! We hope to welcome you again in the near future.

10/10 優異

Jordan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hotel Management Team 於 2024年3月25日的回應
Thank you for staying with us!

10/10 優異

John

讚好:整潔度、職員與服務、設施服務和住宿狀況
Honestly wonderful staff and lovely stay. Staff was helpful and answered all the questions i asked about the area. Really appreciated it all.
於 2024 年 3 月住了 3 晚
Hotel Management Team 於 2024年3月22日的回應
We're so glad you enjoyed staying with us, hopefully we'll see you again in the future!

10/10 優異

Emily

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property is great if you’re looking for a walkable option in East Austin. The rooms are very simple, but clean.
於 2023 年 12 月住了 1 晚
Hotel Management Team 於 2024年3月15日的回應
We're so glad you enjoyed staying with us!

10/10 優異

Sabrina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really close to to 6th street party area
於 2024 年 3 月住了 2 晚
Hotel Management Team 於 2024年3月13日的回應
We're so glad you enjoyed staying with us! We hope to see you again!

8/10 不錯

ANA

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hotel Management Team 於 2024年3月13日的回應
Thank you for staying with us!

10/10 優異

Nancy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is quirky cool
於 2024 年 2 月住了 2 晚
Hotel Management Team 於 2024年3月7日的回應
Thank you so much for staying with us!

10/10 優異

Matthew

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good value. Only reason I’m not rating excellent is that I had to wait 10 mins when I arrived as there was no one at reception. This wasn’t great as I was tired after a long journey.
於 2024 年 2 月住了 1 晚
Hotel Management Team 於 2024年2月28日的回應
Thank you for staying with us Matthew! We hope to see you again!

4/10 欠佳

Frank

讚好:職員與服務
不滿:整潔度和住宿狀況
They have shared bathrooms like a college dorm and that was not very clear from the listing. The condition of the shared bathrooms was not terrible, but was far from pleasant. I would not recommend staying in the rooms without bathrooms.
於 2024 年 2 月住了 2 晚
East Austin Hotel Team 於 2024年2月28日的回應
Hi Frank, thank you for staying with us and for sharing your feedback. Although the details regarding the Cabin room setup are listed on all booking sites, we are sorry if it was missed at the time of your booking. The majority of the hotel has rooms with the en-suite bathroom, and we hope you give those rooms a shot in the future!

6/10 一般

James

商務旅客
不滿:整潔度、設施服務和住宿狀況
Below average and just okay. For the rate I think you could do better elsewhere.
於 2024 年 2 月住了 2 晚
East Austin Hotel Team 於 2024年2月28日的回應
Hi James, thank you for staying with us! We are sorry to hear that your stay did not meet your expectations. We regret not having the chance to address and rectify any concerns during your stay. However, we remain committed to providing exceptional service and hope that you may consider giving us another opportunity in the future. Your feedback is highly valuable to us, and we would appreciate any additional information you may wish to share regarding the issues you encountered during your stay. This will assist us in further enhancing our services.

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Hotel Management Team 於 2024年2月21日的回應
Thank you so much for staying with us!

4/10 欠佳

Logan

於 2024 年 2 月住了 3 晚
Hotel Management Team 於 2024年3月20日的回應
Thank you for staying with us. We're very sorry we were not able to live up to your expectations. Any feedback on how we could have made your stay a 5/5 is very much appreciated.

10/10 優異

Robert

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great venue. Great location.
於 2024 年 2 月住了 3 晚
Hotel Management Team 於 2024年2月21日的回應
Thanks so much for staying with us, Robert!

8/10 不錯

Diego

讚好:整潔度、職員與服務和住宿狀況
Great bars, restaurants and overall nightlife around it.
於 2024 年 2 月住了 1 晚
Ava 於 2024年2月18日的回應
We are glad to hear that your enjoyed our location, Diego! I hope you can stay with us again soon.

6/10 一般

Linda

讚好:客房舒適度
不滿:整潔度和職員與服務
Staff's main character energy was too much.
Need tetanus shot after touching luggage cart.
於 2024 年 1 月住了 1 晚
East Austin Hotel Team 於 2024年2月22日的回應
Thanks for the feedback!

10/10 優異

Bryan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hotel Management Team 於 2024年2月14日的回應
Thanks for staying with us Bryan!

8/10 不錯

Hanson

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great, except for parking
I loved everything about my stay except for the parking garage situation. It's a money-grab and an unnecessary hassle.
於 2024 年 2 月住了 1 晚
Hotel Management Team 於 2024年2月14日的回應
We're so glad you enjoyed staying with us! Parking is unfortunately at a premium here in downtown Austin!

10/10 優異

Justin

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Close to everything, clean, restaurant and bars on site, cool merch at front desk, very friendly staff.
於 2024 年 2 月住了 1 晚
Hotel Management Team 於 2024年2月13日的回應
Thank you for staying with us Justin! We hope to see you again!

8/10 不錯

Harold

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
Fast check in and clean room/hotel. Blends in with East 6th street area, so really have to be observant or you’ll miss the location. Only complaint is having to pay $35 for onsite secure parking.
於 2024 年 2 月住了 1 晚
Hotel Management Team 於 2024年2月10日的回應
Thank you for staying with us, Harold!

10/10 優異

George

讚好:住宿狀況
Great location right on 6th street east.
於 2024 年 2 月住了 1 晚
Hotel Management Team 於 2024年2月7日的回應
Hi Georege, we're so happy you enjoyed staying with us. We hope to see you again!

6/10 一般

真實旅客

家人同遊
讚好:職員與服務
於 2024 年 2 月住了 1 晚
Hotel Management Team 於 2024年2月7日的回應
Thank you for staying with us, we'd relish a future opportunity to make your stay a perfect 10/10!

10/10 優異

Sharon

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff, great breakfast, walkable.
Great gem of a hotel in a walkable area with many restaurants nearby. Loved the breakfast and rooftop patio. Friendly staff. Will definitely stay here next time.
於 2024 年 1 月住了 3 晚
Ava 於 2024年2月2日的回應
We are so glad that you enjoyed your stay and we will look forward to you staying with us again soon!

8/10 不錯

Miri

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location, fun neighborhood, water in the shower was only warm, otherwise we would give 5 stars
於 2024 年 1 月住了 2 晚
Hotel Management Team 於 2024年1月31日的回應
Hi Miri,We're glad you enjoyed the neighborhood and we appreciate your feedback! We'd love an opportunity to serve you again and earn those 5 stars!

10/10 優異

Kathye

讚好:整潔度、職員與服務和住宿狀況
Nice eclectic hotel, very conveniently located close to the action. Staff is excellent.
於 2024 年 1 月住了 1 晚
Hotel Management Team 於 2024年1月27日的回應
Hi Kathye!We're so glad you enjoyed staying with us, we hope to see you again!

10/10 優異

Maria

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Adorable
Us girls were on a road trip and stopped to sleep. The place is too cute. It did smell a little dingy. I would suggest all white linens or replace bedding completely. Loved the fireside pool fireplace
於 2024 年 1 月住了 1 晚
Hotel Management Team 於 2024年1月22日的回應
Hi Maria,We're so glad you enjoyed the atmosphere and facilities. Thank you for the helpful feedback, we take every opportunity to improve the quality of our service.

10/10 優異

Shaun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel Management Team 於 2024年1月22日的回應
Thank you so much for staying with us Shaun! We hope to see you again!

10/10 優異

Richard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cute, Quaint and Vintage Look & Feel Hotel
Super cute and quaint hotel with covered parking (we paid $30 for overnight parking) and the check-in service was great! The room is a perfect size for a couple. It has a vintage look and feel, had some cute robes, wonderful smelling soap, lotion and hair products. We ordered drinks from room service and they were delicious! There are many different restaurants and bars that are walking distance from the hotel.
於 2024 年 1 月住了 1 晚
Hotel Management Team 於 2024年1月22日的回應
Hi! We're thrilled to hear you enjoyed our room features and amenities. Thank you so much for staying with us, we hope to see you again!

8/10 不錯

Anna

多人同遊
讚好:整潔度和住宿狀況
If you walk too far to one side of the property it isn't as safe, but directly around the property is nice and has good options for food
於 2024 年 1 月住了 1 晚
Hotel Management Team 於 2024年1月12日的回應
Thank you for staying with us, Anna! We hope to see you again.

10/10 優異

Rashith

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Hotel Management Team 於 2024年1月15日的回應
We're very glad you enjoyed staying with us Rashith! We hope to see you again.

4/10 欠佳

William

不滿:整潔度
It’s ok. Not good value.
It’s fine but not worth the cost. They have a nice bar and outdoor seating area near the pool. Parking is $35 which is wild. Just add the cost to the room instead of surprise people at the front desk. Room smelled like chlorine but bed was fine for the night. Probably better hotels for your money.
於 2024 年 1 月住了 1 晚
East Austin Hotel Management 於 2024年1月8日的回應
William, we sincerely apologize for any dissatisfaction you may have experienced during your recent stay, and we deeply regret that we did not have the opportunity to address and rectify your concerns during your time here. It is important to note that paid parking is a customary practice in the city of Austin, and our pricing structure is designed to remain competitive within the local market. We understand the impact that such fees may have had on your overall experience, and we genuinely apologize for any inconvenience caused. We are always happy to recommend alternative options. We appreciate your feedback and hope you choose to give us another chance in the future!

6/10 一般

真實旅客

讚好:整潔度和住宿狀況
better branding than experience
It's branded as chic, but feels more hostel/ motel. Very comfy bed and great location, but that's really it. $200 to just have a non-dorm bathroom, $30 for parking in a pretty empty garage is a downer, there is restaurant is empty so no free breakfast/ no one is ever eating there, and the bathroom isn't totally walled off so you can hear everything-- not very sexy. Would feel like a better deal if parking fee was lower and if there was a hot tub and not just a pool.
於 2023 年 12 月住了 2 晚
East Austin Hotel Management 於 2024年1月8日的回應
We sincerely apologize for any dissatisfaction you may have experienced during your recent stay, and we deeply regret that we did not have the opportunity to address and rectify your concerns. Upon reviewing our records, we have not identified a rate of 200 per night, and we are committed to investigating this discrepancy to ensure accuracy in our billing. We have reached out directly to address this. Although paid parking is a customary practice in the city of Austin, and our pricing structure is designed to remain competitive within the local market, we are sorry for any negative impact this may have had on your overall experience. We highly value your feedback, and we are eager to resolve any discrepancies to uphold the standard of service we strive to maintain. We look forward to the possibility of restoring your confidence in our services!