We got some sort of bites or rash from either the hot tub or the bed. Thinking it was more the hot tub as the water was green. The hotel front desk said it was because the color of the tile but it even smelled algae like. All three of us ended up with what could be a rash or bites.
Jennifer
於 2024 年 10 月住了 1 晚
10/10 優異
Jasen
伴侶同遊, 寵物同遊
2024年10月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The place was clean, quiet and safe, plus they allowed my dog.
Jasen
於 2024 年 10 月住了 1 晚
4/10 欠佳
Linda
伴侶同遊
2024年10月15日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Parking cost not included. At a residential site? Not a good selling point. Hotel needs updating. Elevators antiquated. Took 30 minutes for water to drain from tub. No sound proofing between rooms. Heard guests in next room swearing at each other all night and dogs barking. Pool was green and smelled! Furniture in room was dirty!
Linda
於 2024 年 10 月住了 1 晚
4/10 欠佳
Molly
伴侶同遊
2024年10月9日
不滿:整潔度、職員與服務和住宿狀況
The place was not clean, and was long overdue for a renovation. Mold in the bathroom and water damage. Spray painted toilet with the paint chipping. The toilet seat itself was gross. The floors were not clean at all. The uncleanliness was uncomfortable. Also they charged an extra $50 at check in that they stated would be refunded at checkout, but a week later has yet to be refunded. Staff was tolerable but not at all friendly. Also had to pay for parking in a parking lot that was not even close to full… needless to say the embassy used to be a place to be but it is now not. Will not be returning, and am sad that it’s the place I chose to spend the night on my wedding night.
Molly
於 2024 年 10 月住了 1 晚
4/10 欠佳
Willie
伴侶同遊
2024年10月6日
Hot water in the bathroom wasn’t working. I took 2 cold showers while I was there. Not happy at all.
Willie
於 2024 年 10 月住了 2 晚
8/10 不錯
Caitlin
伴侶同遊
2024年9月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast buffet was great! Staff accommodated a late checkout which was also great. The complimentary drinks and snack were a lovely surprise as well.
Caitlin
於 2024 年 8 月住了 1 晚
4/10 欠佳
Theron
家人同遊
2024年9月3日
讚好:職員與服務
不滿:整潔度和住宿狀況
Elevators were faulty. Carpet needs replacing. Need more waffle machines in breakfast area.
Theron
於 2024 年 8 月住了 1 晚
2/10 很差
Juan Carlos Serrano
2024年9月1日
讚好:整潔度、職員與服務和住宿狀況
55
Juan Carlos Serrano
於 2024 年 8 月住了 2 晚
6/10 一般
Susana (Allen)
伴侶同遊
2024年8月22日
讚好:職員與服務
We have stayed here many times over the last 5 years. The facilities have really deteriorated with no signs of repair.
Susana
於 2024 年 8 月住了 1 晚
8/10 不錯
Ne'Cole
2024年8月20日
讚好:整潔度、職員與服務和住宿狀況
Ne'Cole
於 2024 年 8 月住了 1 晚
10/10 優異
Luis
家人同遊
2024年8月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only thing that I did not like is the 15.00 for self parking!!
Luis
於 2024 年 8 月住了 1 晚
10/10 優異
Mery
2024年8月11日
讚好:整潔度和職員與服務
Muy buena ubicación
Mery
於 2024 年 8 月住了 2 晚
6/10 一般
Moabe
家人同遊
2024年8月10日
讚好:職員與服務
不滿:設施服務和住宿狀況
broken toilet
Moabe
於 2024 年 7 月住了 1 晚
6/10 一般
Maria
多人同遊
2024年8月5日
讚好:整潔度
不滿:職員與服務和設施服務
It was okay
Maria
於 2024 年 8 月住了 1 晚
10/10 優異
Judy
2024年8月1日
Judy
於 2024 年 7 月住了 2 晚
4/10 欠佳
真實旅客
多人同遊
2024年7月29日
不滿:整潔度和客房舒適度
Check in was super easy ladies at the front desk were extremely friendly and courteous. Happy hour was fantastic. Room was clean with a little mold in the bathtub. Water pressure was low, air conditioning did not get cool, Poole was a dark green and so was the hot tub however, both were still open for use.
真實旅客
於 2024 年 7 月住了 1 晚
8/10 不錯
Thomas (Wolfsheim)
親子同遊
2024年7月28日
讚好:整潔度、職員與服務和住宿狀況
Hotel is nice. A bit far outside from the city center.
Thomas
於 2024 年 7 月住了 2 晚
10/10 優異
Demetrece
家人同遊
2024年7月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Demetrece
於 2024 年 7 月住了 1 晚
10/10 優異
Seyram
2024年7月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Seyram
於 2024 年 7 月住了 2 晚
10/10 優異
Cassidy
2024年7月15日
讚好:整潔度、職員與服務和住宿狀況
Beautiful hotel, great location!
Cassidy
於 2024 年 4 月住了 1 晚
2/10 很差
Sonia
2024年7月13日
不滿:整潔度、職員與服務和住宿狀況
Sonia
於 2024 年 7 月住了 2 晚
10/10 優異
Celeste
2024年7月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
My family had to leave Houston due to no power after a Hurricane. The room we got had a living room and a bedroom that was very comfortable and became a great home away from home while we could not be in ours. The breakfast and lobby were also very nice, and complimentary drinks for all customers were a nice treat. Upon arrival we actually got a room with a very off putting odor, but the front desk switched us no questions asked! I really dislike complaining about things like that so it was nice that I was heard and believed.
Celeste
於 2024 年 7 月住了 3 晚
10/10 優異
Angelic
2024年7月12日
Angelic
於 2024 年 7 月住了 3 晚
4/10 欠佳
Emily (bryan)
家人同遊
2024年7月9日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
This property needs a complete renovation. It feels dirty and rundown. Our room had furniture that looked like it was purchased at scratch and dent sale. The mold on the bathroom ceiling is a health issue. We couldn’t take a bath and had to take showers because the plug was broken/missing.
Breakfast was ok, but we had to sit at a booth that had all of vinyl worn off of the benches. There is no way to properly clean the benches when the vinyl has exposed the cloth underneath.
At checkout, the manager was taking a couple on a tour and didn’t even acknowledge that I was there trying to checkout. He left with no other staff member at the counter to help me. After waiting about 10 minutes, someone finally came out of an office to help.