外觀

奧斯丁西北 - 四點智選假日套房酒店 - IHG 酒店的評價

2.5 out of 5

評價

9.0

卓越

10 分評分,優異;808 則評價中有 512 則" "
8 分評分,不錯;808 則評價中有 204 則" "
6 分評分,一般;808 則評價中有 50 則" "
4 分評分,欠佳;808 則評價中有 24 則" "
2 分評分,很差;808 則評價中有 18 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

永正

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 7 晚

10/10 優異

Carlos

讚好:整潔度、職員與服務和住宿狀況
Excellent service
於 2024 年 5 月住了 1 晚

10/10 優異

Tongge

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not far from the Oasis. Easy parking. Good breakfast.Nice price performance ratio
於 2024 年 5 月住了 1 晚

10/10 優異

John

讚好:職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

2/10 很差

Susanna

於 2024 年 4 月住了 1 晚

8/10 不錯

Ezra

於 2024 年 4 月住了 1 晚

6/10 一般

Alya

於 2024 年 4 月住了 1 晚

8/10 不錯

BAHRAM (Plano)

讚好:整潔度、職員與服務和住宿狀況
good value
於 2024 年 4 月住了 1 晚

4/10 欠佳

Victoria

伴侶同遊
不滿:職員與服務和住宿狀況
I loved that there were various food options around the property. Easy to walk to. However, the king sized bed in the suite was very uncomfortable. My back was hurting after the first night I stayed, and was only worse after the second night. The first night I asked the front desk for some extra pillows but was greeted by attitude and I was questioned why I needed more pillows. The staff member was eating and without cleaning his hands he grabbed the pillows and put them on the counter and walked away. It would have been nice to have them brought up to the room or at least handed to me with clean hands.

8/10 不錯

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚

10/10 優異

Lucy (Manitou Springs)

於 2024 年 4 月住了 1 晚

10/10 優異

Henry L

讚好:整潔度、職員與服務和住宿狀況
Great location. Easy checkin
於 2024 年 4 月住了 1 晚

8/10 不錯

Tracy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel stay. Fridge was a bit noisy in the room.
於 2024 年 3 月住了 1 晚

10/10 優異

KATRINA LOU

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place . Coming towards to the hotel just needs more lights, it's too dark.
於 2024 年 3 月住了 2 晚

4/10 欠佳

Vamsi

親子同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Found rust in bathroom tub and shower is bad. Didn’t like the hotel
於 2024 年 2 月住了 1 晚

10/10 優異

Cendy

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2024 年 2 月住了 3 晚

10/10 優異

Elisabeth

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Linda

讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast was limited in the food offered and the time that it was offered as well. Coffee was ok but the creamer containers not very clean. Disappointed. I have stayed at this location before and remembered it being better.
於 2024 年 1 月住了 1 晚

10/10 優異

Aliasghar

於 2024 年 1 月住了 2 晚

10/10 優異

Mehmet

於 2024 年 1 月住了 1 晚

6/10 一般

Lance

於 2024 年 1 月住了 1 晚

8/10 不錯

TIEFENG

於 2023 年 12 月住了 1 晚

10/10 優異

Reynol

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Reynol

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

James

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, comfortable, good value, great location.
於 2023 年 12 月住了 2 晚

8/10 不錯

Dwayne

於 2023 年 12 月住了 2 晚

10/10 優異

Lissette

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

8/10 不錯

Damaso

於 2023 年 12 月住了 1 晚

4/10 欠佳

Stephen

家人同遊
讚好:整潔度
不滿:客房舒適度
The room above us sounded like someone was running sprints all night and through the morning tell about 7:00 am. I told the front desk but they didn’t seem to care much. I’ve stayed here about 5 times over the past year and always in joyed our stay. I will stay there again but on the third floor next time.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Olivia

家人同遊
讚好:整潔度
不滿:職員與服務
Hotel service
I was assigned Room 100 initially yet keys would not work . Maid service let us in but told us they had issues with the keys. I go upfront and front desk assigned another room on third floor. We came back later that night. Front desk clerk, Tyler, not calm after hearing complaint about noise in hotel. The noise was so loud I could hear when I walked into front area. There was three customers at desk. The first two had problems with their room key as well. Hotel system showed available yet once key given room actually had another's luggage in room. Tyler not calm & collected as said "This is crazy. I need to get my Manager as this is crazy!" I had to put $100 deposit for room when I paid before already. My deposit will take 5-7 days to return to my acct. I will NOT stay at this hotel.
於 2023 年 12 月住了 1 晚

10/10 優異

Marshall

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Favorite hotel in Austin Texas
於 2023 年 11 月住了 1 晚

8/10 不錯

Angel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good breakfast
於 2023 年 11 月住了 1 晚

8/10 不錯

Gary

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Not too shabby
Nothing spectacular. Everything you would expect from a Holiday Inn. Nice and clean rooms and common areas. Decent breakfast (sausage gravy was the best part). Overall a good stay for a one night business trip.
於 2023 年 11 月住了 1 晚

10/10 優異

Robert

讚好:整潔度、職員與服務和住宿狀況
Cleanliness
於 2023 年 11 月住了 1 晚

8/10 不錯

Donny

讚好:整潔度、職員與服務和住宿狀況
Clean
於 2023 年 11 月住了 2 晚

10/10 優異

Stanley

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

6/10 一般

Hector

不滿:職員與服務
Nothing really
於 2023 年 10 月住了 2 晚

6/10 一般

Donald

於 2023 年 10 月住了 4 晚

10/10 優異

Ruiting

家人同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Good
於 2023 年 10 月住了 1 晚

8/10 不錯

Danilo

於 2023 年 10 月住了 5 晚

8/10 不錯

Bhaskar

讚好:整潔度、職員與服務和住宿狀況
Good place. Close by to eateries.
於 2023 年 9 月住了 1 晚

10/10 優異

Deborah

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Austin trip
Very clean. Comfortable beds. Quiet area with excellent to amenities.
於 2023 年 9 月住了 1 晚

2/10 很差

Miranda

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Disgusting place- DO NOT STAY HERE
I tried contacting hotels.com to get a refund on my stay, but this hotel refused. The room is nasty. The floor is stained. It smells like smoke and mold. There’s hair in the shower that I haven’t used. There was a drink spilled all over the elevator that we told the front desk clerk about last night and he said day shift would deal with it. Housekeeping had to ask permission from management to get us a towel for our SECOND night. It’s one of the worst hotels I’ve ever stayed at and if this is how Holiday Inn conducts business and treats it’s guests, I will never stay with them again and I will make sure no one I know ever does again either. This place is disgusting and I feel I should be refunded for a horrible, horrible stay that I have to suffer through one more night because I can’t afford to cancel and not be refunded.
於 2023 年 9 月住了 2 晚

10/10 優異

Darin

家人同遊
讚好:整潔度、職員與服務和住宿狀況
With our son in school across the street this is becoming our new home away from home. Always clean. Staff is always friendly and helpful.
於 2023 年 8 月住了 1 晚

8/10 不錯

Michelle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient and good location
於 2023 年 9 月住了 4 晚

4/10 欠佳

Gabriela

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2023 年 8 月住了 1 晚

10/10 優異

Tammy

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel
It was a quick overnight trip but hotel was great. The breakfast was very nice too.
於 2023 年 8 月住了 1 晚

6/10 一般

Mouna (austin)

於 2023 年 8 月住了 1 晚

10/10 優異

David

親子同遊
讚好:職員與服務、設施服務和住宿狀況
Excellent location for the access to the lake area and dining. Wonderful room size. Bigger than I expected. A decent free breakfast. The buffet needs some potatoes or grits, remember Texans like that.
於 2023 年 8 月住了 1 晚

8/10 不錯

Leon

於 2023 年 8 月住了 1 晚