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格蘭杜卡奧斯汀酒店的評價

4.5 out of 5
格蘭杜卡奧斯汀酒店
320 S. Capital of Texas Hwy, Bldg. B, Austin, TX

評價

9.2

卓越

10 分評分，優異；347 則評價中有 258 則" "
8 分評分，不錯；347 則評價中有 47 則" "
6 分評分，一般；347 則評價中有 24 則" "
4 分評分，欠佳；347 則評價中有 10 則" "
2 分評分，很差；347 則評價中有 8 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.4/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

MATTHEW (SAN ANTONIO)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was a bit warm when we checked in…but got WAY hotter as we dove in. 👌
於 2024 年 5 月住了 1 晚

4/10 欠佳

adewole

不滿：整潔度和住宿狀況
It is dirty ..
於 2024 年 5 月住了 2 晚

10/10 優異

Carol

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Drew Wilson, Front Office Manager 於 2024年5月20日的回應
Greetings,Thank you for your review. Be sure to explore Laurel and Spa Viata on your next trip.

10/10 優異

Tom

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful, beautiful property!!! So comfortable, we didn’t want to leave!
於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年5月20日的回應
Greetings Tom,Thank you for your review and feedback.

10/10 優異

Sebastian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel took my girlfriend for her birthday and she was so in love with the property and already wanting to come back. Staff was very friendly, rooms extremely clean, and the best part so quite I didn’t hear any of my neighbors almost like the whole floor was reserved for us. Amazing stay highly recommend.
於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年5月20日的回應
Greetings Sebastian,Thank you for your review.

2/10 很差

Brooke

於 2024 年 5 月住了 2 晚

10/10 優異

Torre

讚好：整潔度、職員與服務、設施服務和住宿狀況
Love love their spa menu options. Lovely and relaxing. Restaurant is top notch. Bartenders need to be trained not to ask aloud for guests’ room numbers when opening or closing tabs as it is a safety issue not only for women but also for men. Pen and paper will suffice.
於 2024 年 2 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年5月20日的回應
Greetings Tore,Glad to hear you enjoyed Spa Viata. Thank you for the review.

10/10 優異

Stacie

讚好：整潔度、職員與服務和住宿狀況
It was absolutely stunning!
於 2024 年 4 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年5月20日的回應
Greetings Stacie,Thank you for your review.

8/10 不錯

Ricardo

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年5月20日的回應
Greetings Ricardo,Thank you for the review.

10/10 優異

Marlene (Dallas)

讚好：整潔度、職員與服務和住宿狀況
Beautiful property
於 2024 年 4 月住了 2 晚

10/10 優異

Xavier

讚好：整潔度、職員與服務和住宿狀況
I recently had a wonderful stay at Hotel Viata, a place that perfectly blended rustic charm with contemporary design. The location was absolutely scenic, offering breathtaking views that were a true delight to wake up to each morning. The complimentary gift upon arrival was a thoughtful touch that made the experience feel even more special. I would definitely recommend Hotel Viata to anyone looking for a beautiful getaway, and I’m already looking forward to my next visit!
於 2024 年 4 月住了 2 晚

10/10 優異

Lina

讚好：整潔度、職員與服務和住宿狀況
Loved the hotel ! Staff were very nice and welcoming . We needed an extra bed for one night , it was added with no extra charge
於 2024 年 4 月住了 2 晚

10/10 優異

Mary Helen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything is perfect
於 2024 年 4 月住了 1 晚

10/10 優異

Heather

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I really liked the pool area and the cleanliness of the property
於 2024 年 4 月住了 2 晚

8/10 不錯

Mayo

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a wonderful stay!
於 2024 年 4 月住了 2 晚

8/10 不錯

Bob

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place is really a hidden gem in Austin. It’s always quiet, clean, comfortable with great service However… this time…the service at the restaurant is really, really slow. Takes too long for food to come out. I ate there for breakfast, lunch and dinner they always seem to be under staffed. Hope that improves in the future.
於 2024 年 4 月住了 2 晚

10/10 優異

Roger

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hill Country, beautiful
於 2024 年 4 月住了 1 晚

10/10 優異

Clinton (Arlington)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel. Great choice
於 2024 年 4 月住了 1 晚

10/10 優異

Ranyah

於 2024 年 4 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年5月20日的回應
Greetings Ranyah,Thank you for your review and feedback.

10/10 優異

Christina

讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a great stay, this will be our new go to in Austin.
於 2024 年 4 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年4月19日的回應
Greetings Christina,So glad to hear that I’m so happy you enjoyed our beautifully remodeled hotel. Be sure to check out Laurel restaurant and bar on property during your next vists.

6/10 一般

Andrew

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年4月19日的回應
Greetings Andrew,Sorry to see we missed the mark on your recent visit. We hope to see you again soon.

10/10 優異

Irene

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful stay in this beautiful property that reminded us of an Italian villa. We used the spa, the pool and hot tub and had the best sleep and space to spread out as a family of 4. We will be back and highly recommend this hotel.
於 2024 年 4 月住了 2 晚
Drew Wilson, Front Office Manager 於 2024年4月19日的回應
Greetings Irene,So glad to hear it! Be sure to enjoy Laurel restaurant and bar on property during your next visit! fantastic Italian inspired cuisine!

10/10 優異

Ezequiel

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Extraordinary view. Clean, quiet, modern and wonderful staff.
於 2024 年 4 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年4月19日的回應
Greetings Ezequiel, Thank you for your review. Be sure to indulge in our beautiful hillside pool this summer!

6/10 一般

Victor (Georgetown)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I like the decor and architecture of the hotel. We didn’t get to use the facilities much because we were there for less than 24 hours, however, we didn’t like that we couldn’t enjoy the courtyard at the time because it was closed due to being reserved for a wedding venue.
於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年4月2日的回應
Greetings Victor,Thank you for your review and feedback. I certainly understand the frustration. We hope to see you again, as any space closing for a private event on property is rare.

10/10 優異

Christy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was great and check in was amazing, as was the cleanliness of the room. The only downside was the restaurant. It was really good but for as little patrons, the service was super slow. When they were there, they were great… but sometimes hard to get someone. Food was good - salad and dessert were incredible!
於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年3月31日的回應
Greetings Christy,Thank you for your review and feedback! We look forward to your next visit.

10/10 優異

Christine

於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年3月31日的回應
Greetings Christine,Thank you for your review

6/10 一般

Carlos

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 3 晚
Drew Wilson, Front Office Manager 於 2024年3月31日的回應
Greetings Carlos,Thank you for your review. I'm sorry to see we missed the mark on your stay. I hope we see you again soon.

10/10 優異

Justin

於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年4月19日的回應
Greetings Justin,Thank you for the review. If you didn’t get the chance to check out our newly designed Yoga & Stretching studio, be sure to on your next visit! It's both a beautiful and relaxing environment.

10/10 優異

Donald

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Customers should be aware that parking is in a garage that has 7 foot clearance. Any high ceiling vehicles would be a problem. Property around the building paths should be cleaned from trash. People and inside building are great.
於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年3月22日的回應
Greetings Donald,Thank you for your notes and review. We do offer uncovered parking for larging vehicles as needed! We hope to see you again soon.

8/10 不錯

patrick

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年3月22日的回應
Greetings Patrick,Thank you for your review. Until next time.Best,Drew WilsonFront Office Manager

10/10 優異

Rosanna

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This was the perfect location for our visit to Austin. We would book again!
於 2024 年 3 月住了 3 晚
Drew Wilson, Front Office Manager 於 2024年3月20日的回應
Greetings Rosanna,Thank you for your review and feedback. Glad you were able to enjoy being in the hills!

10/10 優異

Victoria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I didn’t spend most of my time at the room, so I don’t have too much input aside from the fact that the view is amazing. Room was clean and staff were all very kind. Vallet as well. Always within 5 minutes.
於 2024 年 3 月住了 2 晚
Drew Wilson, Front Office Manager 於 2024年3月20日的回應
Greetings Victoria,Thank you for your review and feedback. Looking forward to your next stay.

10/10 優異

Anna

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The minute I walked into my room I just felt so comfortable, very spacious room/bathroom. Bottle of wine was given to me as a gift. I most defiantly will stay at this hotel on my next trip out.
於 2024 年 3 月住了 2 晚
- Alena ZH Assistant Front Office Manager. 於 2024年3月16日的回應
Dear Anna,We appreciate your feedback. Thank you for taking your time to give us a beautiful comment. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you.

10/10 優異

Sherri

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stunning hotel! Upscale beautiful property. The rooms were beautiful and the complimentary bottle of wine was a nice touch. So clean as well.
於 2024 年 3 月住了 1 晚
- Alena ZH Assistant Front Office Manager. 於 2024年3月16日的回應
Dear Sherri,It was a pleasure to be hosting you at Hotel Viata! Please, come back and try 1 of our cabanas during the pool season in a month!

10/10 優異

Jennifer

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a nice and relaxing getaway and the staff were super friendly and made everything so easy!
於 2024 年 3 月住了 2 晚
- Alena ZH Assistant Front Office Manager. 於 2024年3月16日的回應
Dear Jennifer, We appreciate your feedback and are delighted to know you enjoyed your stay with us. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you.

10/10 優異

Diane

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
- Alena ZH Assistant Front Office Manager. 於 2024年3月16日的回應
Thank you for the feedback!

10/10 優異

Julian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the room a lot.
於 2024 年 3 月住了 1 晚
- Alena ZH Assistant Front Office Manager. 於 2024年3月16日的回應
Dear Julian, Thank you very much for your kind comment.

10/10 優異

Hugh

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年3月14日的回應
Greetings Hugh,Thank you for the review. Looking forward to seeing you soon.

10/10 優異

Blanca

Beautiful facility with efficient staff.
於 2024 年 3 月住了 2 晚
Drew Wilson, Front Office Manager 於 2024年3月14日的回應
Greetings Blanca,Thank you for the review. Until next time.

10/10 優異

Melissa

於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年4月2日的回應
Greetings Melissa,Thank you for your review.

10/10 優異

Kerianne

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Drew Wilson, Front Office Manager 於 2024年3月14日的回應
Greetings Kerianne,Thank you for the review. Hope to see you soon!

6/10 一般

Bruce

商務旅客
讚好：整潔度
不滿：職員與服務
The property is generally clean and location was convenient for business. Dining service was extremely slow.
於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年3月10日的回應
Greetings Bruce,Thank you for your review and feedback. This note has been passed along to our food and beverage team. We hope to see you again soon.

10/10 優異

Roger

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, very intricate. Polite staff and the place feels safe and secluded. The food (for the price) is not great AT ALL. Mediocre at best. The sound carries a little bit too loud in the hallways for my taste but others might not notice. And you're almost forced to use valet parking unless you a triathlete and you enjoy walking a 1/4 mile to your vehicle. Otherwise...a very enjoyable stay. If my critiques don't bother you, then I definitely recommend.
於 2024 年 3 月住了 3 晚
Drew Wilson, Front Office Manager 於 2024年3月10日的回應
Greetings Roger,Thank you for your review. Glad to hear your stay was positive despite some critics - we will soon you again soon!

8/10 不錯

Todd (Houston)

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
Short one night stay. First time at this property. Pros: We really liked the location, grounds, surrounding areas, nestled amongst rolling hills felt very peaceful. And the room (suite) we had was very spacious, a great value for the price. Cons: Rooms could use some updating, service was average. Most staff were quite nice just very slow. We ate downstairs and enjoyed the ambience with live music in the bar area but, again, the service was quite slow, and the menu was lacking. Overall we enjoyed our stay and said we’d try again, but next time will dine off property for dinner, and hope for a bit more attentive service.
於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年3月10日的回應
Greetings Todd,Thank your for taking the time to give such a thoughtful review. We will take your notes to the appropriate parties to best approve upon them. Looking forward to seeing you soon.

10/10 優異

Adam

於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年3月31日的回應
Greetings Adam,Thank you for your review.

10/10 優異

Abel

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and surroundings! Can't wait to return
於 2024 年 3 月住了 1 晚
Drew Wilson, Front Office Manager 於 2024年3月10日的回應
Greetings Abel,We appreciate you taking the time to review our hotel! See you again soon.

10/10 優異

Rikki

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful place, friendly staff, excellent servers, over all wonderful first time experience! we felt right at home, I did not want to leave! We will definitely be back!!!
於 2024 年 3 月住了 2 晚
Drew Wilson, Front Office Manager 於 2024年3月10日的回應
Greetings Rikki,Thank you for your review and feedback. Hope to see you again soon.

10/10 優異

Nancy

於 2024 年 3 月住了 2 晚
Drew Wilson, Front Office Manager 於 2024年3月24日的回應
Greetings Nancy,Thank you or your review.Best,Drew WilsonFront Office Manager

10/10 優異

Julio

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Drew Wilson, Front Office Manager 於 2024年3月10日的回應
Greetings Julio,Thank you for your review.

10/10 優異

JOHN

讚好：整潔度、職員與服務、設施服務和住宿狀況
Location
於 2024 年 2 月住了 2 晚
Drew Wilson, Front Office Manager 於 2024年3月1日的回應
Greetings John,Looking forward to seeing you again soon.