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北奧斯汀雷克賴萬豪唐普雷斯套房酒店的評價

3 out of 5
北奧斯汀雷克賴萬豪唐普雷斯套房酒店
13501 Lyndhurst St, Austin, TX

評價

9.0

卓越

10 分評分，優異；403 則評價中有 267 則" "
8 分評分，不錯；403 則評價中有 81 則" "
6 分評分，一般；403 則評價中有 21 則" "
4 分評分，欠佳；403 則評價中有 18 則" "
2 分評分，很差；403 則評價中有 16 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

6/10 一般

jin (lubbock)

於 2021 年 12 月住了 1 晚

10/10 優異

tingyuan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
Amy T 於 2019年4月1日的回應
Thanks!

10/10 優異

Lori B

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
just wish that we had room service every day
於 2024 年 4 月住了 6 晚

10/10 優異

Tanya

於 2024 年 3 月住了 1 晚

8/10 不錯

Clifton

家人同遊
Breakfast was excellent and staff are very friendly!
於 2024 年 3 月住了 3 晚

10/10 優異

JINDONG

於 2024 年 3 月住了 2 晚

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Shiquella

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Troy did an amazing job making us feel welcome!
於 2024 年 3 月住了 1 晚

6/10 一般

udaykiran

親子同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
We arrived for breakfast at 8:50 AM only to find that the oats had run out. When I asked the staff member responsible for refilling the food, she informed me that it would take at least 45 minutes to replenish them and adamantly stated that she would not refill them. This response was surprising and disappointing, especially considering that breakfast service continued until 10 AM on Saturdays. Overall, this experience fell short of expectations and left a negative impression.
於 2024 年 3 月住了 2 晚

10/10 優異

Jessica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was spacious, clean, and friendly staff.
於 2024 年 2 月住了 1 晚

10/10 優異

Mark

於 2024 年 1 月住了 1 晚

10/10 優異

Johanna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯

Ernest

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

8/10 不錯

Colleen

於 2023 年 12 月住了 3 晚

8/10 不錯

SEUNGKYUN

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚

10/10 優異

CHEOLMUN

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 7 晚

8/10 不錯

Juliana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location for us. Comfortable bed, welcoming staff, like the kitchen.
於 2023 年 12 月住了 3 晚

10/10 優異

Benjamin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯

Kevin

家人同遊, 寵物同遊
讚好：職員與服務、設施服務和住宿狀況
We were pleasantly surprised.
於 2023 年 11 月住了 3 晚

8/10 不錯

Gabrielle Louise

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel very nice, reception staff very friendly and welcoming. However, trash not taken from room during cleaning and elevators had strange unpleasant smell. Otherwise, great place to stay.
於 2023 年 11 月住了 6 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Real nice and comfortable
於 2023 年 11 月住了 1 晚

10/10 優異

JUAN JOSE

於 2023 年 10 月住了 2 晚

10/10 優異

Priscilla

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

Emily

讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was large and very clean. I had an issue with the toilet and it was promptly repaired the next day.
於 2023 年 9 月住了 6 晚

4/10 欠佳

KWANGKON

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 14 晚

10/10 優異

Nathan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Marty

伴侶同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
Liked the location. Easy access to highways and shopping. Loved the fitness center. Was happy that morning breakfast had vegetarian sausage. Didn’t like: no hot water in the bathroom sink. Let it run for 10 minutes and only got lukewarm. TV kept resetting about once per hour. Extremely frustrating as it would freeze then go through complete reset (continued even after maintenance came by to look at it).
於 2023 年 9 月住了 5 晚

10/10 優異

Jennifer (Portland)

商務旅客
讚好：整潔度和住宿狀況
Overall a very good stay, convenient to my classes. Would stay again.
於 2023 年 9 月住了 2 晚

4/10 欠佳

Rob

多人同遊
於 2023 年 8 月住了 1 晚

10/10 優異

Victoria

於 2023 年 7 月住了 2 晚

4/10 欠佳

Brandy

讚好：整潔度
於 2023 年 8 月住了 2 晚

6/10 一般

Theresa

家人同遊
讚好：整潔度
Nice place but a few problems
The hotel was clean but our room smelled like hay. Weird but true. Our door didn’t latch correctly, so you had to be diligent and make sure you pulled it securely closed. There was free breakfast but it was not edible. Staff was very friendly. Location was good.
於 2023 年 8 月住了 3 晚

10/10 優異

willi erich

讚好：整潔度和客房舒適度
於 2023 年 7 月住了 6 晚

10/10 優異

Itedal

讚好：整潔度、設施服務和住宿狀況
於 2023 年 7 月住了 3 晚

2/10 很差

Marcus

於 2023 年 7 月住了 4 晚

10/10 優異

Dana

家人同遊
讚好：整潔度、設施服務和住宿狀況
We had a very nice stay. What was suppose to be an 8 night stay turned into a 15 night stay. Every time we extended they were very accommodating. It was very quiet and the rooms were really clean. It was an easy location to get anywhere you needed to go with lots of restaurants nearby.
於 2023 年 7 月住了 2 晚

10/10 優異

Oscar

家人同遊, 寵物同遊
讚好：整潔度、設施服務和住宿狀況
This place was great. The staff was very friendly. Had everything you need to cook in your room. Has several restaurants and grocery stores within a few minutes drive. Very nice and am definitely going to stay there again
於 2023 年 6 月住了 3 晚

10/10 優異

Carol

家人同遊
讚好：整潔度、設施服務和住宿狀況
I liked the fact it was so close to our sons place. I am not sure how safe it was because a guy on a bicycle was a little crazy we were behind him and he was texting in the middle of the road so I honked my horn to let him know we were behind him so he might move over and he went crazy so i had to go around him and was not sure if he had a gun or not. I was beeping so he did not turn into my car. we went to my sons place and dropped some stuff off and on the way back to the highway there he was again and stopped right in front of my car again, just acting crazy. I think he was a worker at this hotel, not sure, but think so.
於 2023 年 6 月住了 3 晚

8/10 不錯

Teddy

家人同遊
讚好：整潔度和客房舒適度
Good room and staff but bad breakfast.
The room was nice and the staff was friendly. The breakfast was not very good. The coffee was terrible.
於 2023 年 6 月住了 2 晚

8/10 不錯

Keisha

於 2023 年 6 月住了 2 晚

8/10 不錯

BYRON

多人同遊
讚好：整潔度和客房舒適度
於 2023 年 6 月住了 2 晚

2/10 很差

Diane

家人同遊
不滿：整潔度和客房舒適度
Just a customer wanting a good service
We got to the room and layed down for few mins to relax, and I smelled the comforter smells like sweat. Then the people brought the sheets didn’t know no English so it was to communicate with them, manager called back the room and gave an attitude because her workers couldn’t understand what I wanted them to change. I’m not against people that didn’t speak English but damn even sign languages they couldn’t understand what I wanted them to do. All I wanted was for them to change comforters . Then next day I wanted new towels , I had same issues with the lady that didn’t speak English . To me is like they don’t want to work because they’re acting like they don’t understand me at all.
於 2023 年 6 月住了 2 晚

10/10 優異

Anthony

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Property was well maintained and our stay was very pleasant.
於 2023 年 5 月住了 3 晚

10/10 優異

Daniel

讚好：整潔度、設施服務和住宿狀況
於 2023 年 5 月住了 1 晚

10/10 優異

Juliana

於 2023 年 4 月住了 4 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 4 月住了 2 晚

10/10 優異

Stephania

家人同遊
讚好：整潔度和客房舒適度
Great stay
Everything was great from check in to check out. Staff was very friendly. The morning breakfast was hot and fresh. The overall. Condition was very clean
於 2023 年 5 月住了 1 晚

4/10 欠佳

Shaheed

商務旅客
讚好：整潔度和客房舒適度
Remorse. Fully charged a Suite, got a small room.
Had a bad experience. I had booked and paid for a 1 bedroom corner suite for business travel. (A quiet room for conference calls/meetings ) On check-in was informed no suite available and was given another smaller room. Pretty disappointed as I was charged in-advance for for a suite. Was not offered partial refund, comp or anything to make up for the inferior room. As a regular business traveler, I will think twice about staying here again.
於 2023 年 4 月住了 1 晚

4/10 欠佳

June

讚好：整潔度
不滿：客房舒適度
Disappointing
TownePlace Suites was very disappointing. No one every seemed to be working - if we wanted to see someone at the front desk we had to go to the back office. We had no hot water in the bathroom sink for the entire length of our stay. Additionally, we were supposed to get a room refresh (clean towels, trash, etc.) We did not. We had to seek out the housekeeper to get the towels and put the trash out in front of our door. It was very inconvenient. We are Marriott Bonvoy members and have never had this problem.
於 2023 年 5 月住了 5 晚

10/10 優異

Ke

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 5 月住了 4 晚