Mexico City Avenida Presidente Masaryk Hotels

"I have stayed at this hotel for a long time, but over the past year it has noticeably declined. The staff is very young and not focused on customer service, and overall the hotel is going downhill. I hope management takes this feedback seriously and addresses the issues they are already aware of"

" Good place"

"Air conditioning was a bit noisy."

"Great location and friendly staff! "

"Great place! Very safe. I’d try 787 coffee around the corner! "

"Nice small property that is located in the heart of Polanco. Very small rooms with tiny storage space. Same, very very limited breakfast. Not a 5 star hotel"

"Exceptional location and property. The staff are trained in true hospitality and understand the expertise of service at all levels. Restaurant in the hotel is awesome. Polanco is the equivalent of the trendiest of CDMX and many nice restaurants in this area. You will not be disappointed at this boutique hotel! "

"We were rather underwhelmed with this W property. The room was “tired” and the towels were in comical “Hotel 6 on the interstate” condition. Pretty weird (and gross) how several rounds of towels were equally old, tattered and grey. Quite a disappointing W experience after the brilliant W São Paulo stay we had in November. Overpriced and underwhelming."

"The hotel is very quiet and super centric. You have convince stores close by and lots of good restaurants "