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麥克唐納莫利赫酒店的評價

4 out of 5
麥克唐納莫利赫酒店
Macdonald Aviemore Resort, Next to the Conference Center, Aviemore, Scotland

評價

7.6

不錯

10 分評分，優異；380 則評價中有 101 則" "
8 分評分，不錯；380 則評價中有 145 則" "
6 分評分，一般；380 則評價中有 86 則" "
4 分評分，欠佳；380 則評價中有 32 則" "
2 分評分，很差；380 則評價中有 16 則" "

8.2/10 

整潔度

7.8/10 

職員與服務

8.4/10 

設施服務

7.2/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

Mei Han

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

2/10 很差

Guy

讚好：整潔度
不滿：職員與服務
Staff attitude unhelpful and occasionally rude, particularly on arrival. Evening meal at their Italian restaurant made me ill. Room was clean, other facilities are dated but appeared well-maintained. Checked out early. Avoid this place.
於 2024 年 4 月住了 2 晚

10/10 優異

Dougie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Full marks to McDonald hotels.
We happened to be staying on one of their Santa Claus weekends and the atmosphere was lovely with lots of excited kids. The staff were great dressed in xmas jerseys and a lot of elves about. The hotel was very warm and welcoming the staff excellent, and a very comfortable room.
於 2023 年 12 月住了 1 晚

2/10 很差

Sherralyn

不滿：職員與服務
Aviemore
We were very disappointed in the service we received, we were unable to travel due to a red weather warning of not to travel due to severe storm Babet. We contacted both the hotel and hotels.com regarding a refund and they said they do not offer refunds which is very harsh due to the weather being out with outlets control
於 2023 年 10 月住了 2 晚

2/10 很差

Christina

於 2023 年 9 月住了 2 晚

10/10 優異

Pamela

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This large complex is an easy walk to the Main Street in Aviemore. Train and bus station, shopping and walking. The restaurants are great. We didn’t bring bathing suits so can’t comment about the indoor water park.
於 2023 年 9 月住了 2 晚

8/10 不錯

Bruce

於 2023 年 9 月住了 2 晚

6/10 一般

Jean-Damien

伴侶同遊
不滿：住宿狀況
L'hébergement comprend plusieurs types d'hotels différents. Cest donc compliqué de trouver le bon à l'arrivée. Passé cela, il est indiqué qu'il y a une grande piscine, il faut savoir qu'elle ferme à 17h30, donc si vous voulez un peu de calme apres la route, arrivez tôt. La piscine est dans un autre complexe tout comme le petit déjeuners. Pour manger le soir prevoir que les restaurants arrêtent de servire à 19h30. La ville est un lieu de passage juste pour dormir et les multiples cars de touristes nous le rappel. Le rapport qualité-prix nest pas à la hauteur pour juste passer une nuit et payer 172 euros sans pouvoir profiter des équipements, devoir manger tôt et faire un escape game pour trouver comment le compexe fonctionne. 3 etoiles parce que c'était propre et petit déjeuners bien fournis
於 2023 年 8 月住了 1 晚

10/10 優異

Jason

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 3 晚

8/10 不錯

Louise

於 2023 年 7 月住了 1 晚

8/10 不錯

Andrew

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Upgraded to suite in Morlich hotel. Very roomy, comfortable and clean. 4 HotelS are situated in a campus style parkland, therefore restaurants and facilities are spread between the four, and not all located in the hotel into which you book, contrary to the impression on the website. Not a disadvantage, unless it is raining. Disappointed with dinner in sister hotel - service very good, food average, cost expensive. Large shopping area, which closes at 5 pm., just before most visitors are returning from their day out. Should it not stay open until, say, 7 pm?
於 2023 年 6 月住了 3 晚

4/10 欠佳

Eamonn

商務旅客
不滿：整潔度和職員與服務
poor
room not cleaned for 2 days, complained to Manager whom informed me they were extremely busy, Impossible to use lift lift a bus party arrives as they all queue with suitcases to go tom rooms, same in morning trying to get a table at breakfast, tour parties have clearly marked tables, overall very poor
於 2023 年 6 月住了 4 晚

8/10 不錯

Paul

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Jessica on reception was a great ambassador for them
於 2023 年 6 月住了 1 晚

6/10 一般

Neil

商務旅客
不滿：職員與服務
Meant to stay in morloich hotel within the complex but this hotel was full and we’re moved to highland hotel but we weren’t informed and no notifications of this so we’re stood about for a while trying to figure out what to do Communication could have been miles better
於 2023 年 4 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Buffet breakfast was lukewarm. TV in our room only had three channels plus children's programmes. Reception desk was unattended when we arrived. Loved the room....it had a super -king size bed and large shower. The hotel is well-placed for enjoying Aviemore.
於 2022 年 9 月住了 1 晚

10/10 優異

Ahmad

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚

6/10 一般

Gordon

讚好：整潔度、職員與服務和客房舒適度
Great food but noisy room
Very good breakfast and dinner, room was a bit dated / tired looking but clean and comfortable, only problem was very noisy been on the first floor lot of noise from ground floor and the very old and noisy lift, doesn’t seem to have any insulation in the walls as you can hear other guests in adjacent rooms and people coming and going through the corridors.
於 2022 年 8 月住了 1 晚

4/10 欠佳

Lisa

讚好：客房舒適度
不滿：整潔度、職員與服務和住宿狀況
Understaffed and dirty
The room was fine, very clean but needs a little tlc, broken toilet seat and peeling bathroom door. The public areas of the hotel were a disgrace! Filthy toilets with 1/7 lights working, tables not cleared in the bar area for 2+ hours, staff stressed and shouting at each other. Our dinner on the first night was not good, bland and fatty, when we said this it was shrugged off! The restaurant was very busy and chaotic. If you don't have enough staff to cope with your guests don't book so many guests!
於 2022 年 8 月住了 2 晚

10/10 優異

Catherine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Chilled time away
Loved every minute of my 2 night stay, very friendly staff, could not fault it, breakfast dinner were delicious both at the scottish and italian restaurant, the facilities were outstanding, bit dated in some places but overall very clean, bed was so comfy, definitely be back so quiet and relaxing stay
於 2022 年 7 月住了 2 晚

10/10 優異

Stuart

於 2022 年 7 月住了 1 晚

6/10 一般

Fiona

家人同遊
Dusty
Ok but i am fussy walked into restaurant and you could see dust all over shelves thats a nono to me
於 2022 年 7 月住了 3 晚

10/10 優異

EMMA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Weekend Break
Fantastic stay, room spacious and very clean. Staff friendly. Plenty to do on site. Gym and pool fab. Hotel is a great location. Excellent variety at breakfast. Only downside is the price of the meals which has gone up since my last stay in April.
於 2022 年 7 月住了 2 晚

8/10 不錯

David

讚好：整潔度、職員與服務和客房舒適度
Move room
Had to move room as wi fi would not work
於 2022 年 6 月住了 3 晚

8/10 不錯

Mark

讚好：整潔度、職員與服務和客房舒適度
Looking tired
The hotel was looking a bit tired in places. The room was smaller than expected but too much furniture in the room didn’t help. The restaurant was closed so we had to go in the food hall. It was packed with companies, large groups, noisy. You couldn’t hear each other it was so loud. Not relaxing! The staff on reception were a bit hit & miss with the info they provided.
於 2022 年 6 月住了 2 晚

8/10 不錯

Patrick

於 2022 年 6 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：住宿狀況
Ok
Es gab gratis Frühstück und Abendessen, Lage gut, Hotel sehr heruntergekommen und abgenutzt - sicher nicht 2000 gebaut! Sauberkeit ok nicht top
於 2022 年 5 月住了 2 晚

10/10 優異

jocelyne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel bien placé pour faire de belle balade
Chambre très cocooning, les restos très bienet un personnel nombreux et très agréables
於 2022 年 5 月住了 2 晚

8/10 不錯

Iain

讚好：整潔度、住宿狀況和客房舒適度
Huge bed and a great breakfast
While the hotel seemed a little dated in places, you could tell that upgrades were being made. The room was clean with a huge bed and a new-looking bathroom with walk-in shower. We had a dinner bed and breakfast package and the dinner was a little disappointing due to a long delay between starter and main course. However, the food seemed of good quality when it arrived. Breakfast was great however, with a wide range of buffet options from porridge, cereal, and yoghurt to "Scottish breakfast" to cold meats and cheeses, with croissants and cakes also available. A highlight of our stay was getting to use the swimming pool which had plenty of space for lane swimming.
於 2022 年 5 月住了 1 晚

8/10 不錯

Deborah

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Comfortable and met expectations
於 2022 年 5 月住了 1 晚
Jessica Matchett, Macdonald Aviemore Resort 於 2022年5月19日的回應
Hello Deborah, Thank you for your positive review on your recent stay. We hope to welcome you back in the near future. Jessica Matchett Macdonald Aviemore Resort

10/10 優異

Gemma

於 2022 年 4 月住了 1 晚

10/10 優異

Nick

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have stayed at the McDonald resort x3 previous times and have always thoroughly enjoyed our previous stays and this latest stay was as enjoyable. We were due to stay at the Morlich but ended up in the Highland Hotel. Great hotel, great facilities and friendly welcoming staff. The location is perfect for exploring Aviemore and the surrounding areas and is ideal as a base for being able to visit the rest of Scotland - the beautiful West Coast is a must with stunning highland scenery. We highly recommend staying at the resort. We have previously stayed at the Highland Hotel and the Aviemore Hotel on the resort and would presume that the Morlich would be exactly the same.
於 2022 年 3 月住了 7 晚
Mairi Coutts - Reception Supervisor. 於 2022年3月26日的回應
Hi Nick, thank you for taking the time to share your experience with us here in Aviemore. We're delighted that you thoroughly enjoyed your stay with us and truly hope that you will visit us again soon!

10/10 優異

Simon

於 2022 年 2 月住了 1 晚
Katherine Williams- Reception Supervisor 於 2022年3月7日的回應
Dear Simon, Thank you for taking the time to review the resort with such a positive response. We hope to welcome you back to the resort soon. Kind regards, Katherine Williams

10/10 優異

Stuart

於 2022 年 2 月住了 2 晚
Katherine Williams- Reception Supervisor 於 2022年3月7日的回應
Dear Stuart, Thank you for taking the time to review the resort with such a positive response. We hope to welcome you back to the resort soon. Kind regards, Katherine Williams

8/10 不錯

Fiona

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely!
Our recent stay was very good, food was amazing however, a bit disappointing on request of a late check-out we were going to be charged extra, we only requested an hour extra & our room was booked after we were leaving.
於 2022 年 2 月住了 2 晚
Katherine Williams- Reception Supervisor 於 2022年2月27日的回應
Good morning Fiona, Thank you for your positive review, I'm so pleased to hear you enjoyed your stay at the resort and will pass on your comments to our food and beverage team. We always take payment for late check out as it is classed as an extension to your stay and has a directly impact on our housekeeping team. I hope we can welcome you back to the resort soon. Kind regards Katherine- Reception Supervisor

4/10 欠佳

Katie

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Not what we thought
Disappointed that we were moved hotel at the last minute due to essential maintenance which surely could have been advertised when we booked and then all Spa facilities were closed (steam room and hot tub - the hot tub was seemingly not working for a long time prior to us booking but this is still advertised as a service to be used. Portal system for booking spa treatments was not user friendly and no treatments were available online and spa seemed to be shut. Window in bedroom would not shut and therefore the wind was whistling through it all night!
於 2021 年 11 月住了 1 晚

8/10 不錯

Sallyanne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Morlich hotel McDonald’s resort Aviemore
Staff friendly and efficient in reception and Giovanni restaurant. Room quiet and very comfortable.
於 2021 年 10 月住了 1 晚
Jessica Matchett, Macdonald Aviemore Resort 於 2021年10月31日的回應
Hello Sally, thank you so much for your feedback on your recent stay with us, we really appreciate it! I will make sure to pass your kind words back to our staff. We hope to welcome you back soon!

4/10 欠佳

Katharine

於 2021 年 10 月住了 1 晚
Mairi Coutts - Macdonald Aviemore Resort. 於 2021年10月31日的回應
Thank you for your feedback. We hope to welcome you again soon.

8/10 不錯

Jeanette

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 2 晚
Mairi Coutts - Macdonald Aviemore Resort. 於 2021年10月31日的回應
Thank you for your feedback. We hope to welcome you again soon.

8/10 不錯

Keith

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚
Mairi Coutts - Macdonald Aviemore Resort. 於 2021年10月31日的回應
Thank you for your feedback. We hope to welcome you again soon.

10/10 優異

Subasinha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚
Michael Hall - Front Office Manager 於 2021年10月30日的回應
Hi Subasinha, Thanks for taking the time to provide such kind feedback. We look forward to welcoming you back in the near future

10/10 優異

jane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
excellent A*
hotel is gorgeous, very clean & beds are to die for! the receptionist Bianca was amazing and sorted us out a room with a bath. loved this hotel
於 2021 年 9 月住了 3 晚
Jess 於 2021年9月21日的回應
Hello, Jane We really appreciate your review and I will be passing this on to my team. We hope to see you again soon!

10/10 優異

Christine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very comforatble stay
Room temperature, window that could be opened, very large comfortable bed, great shower and very clean bathroom were all excellent
於 2021 年 9 月住了 1 晚
Michael Hall - Front Office Manager 於 2021年9月18日的回應
Hi Christine, Thank you for taking the time to provide such kind feedback. We hope to welcome you back to the resort in the near future

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Had such a great time! Bar staff there are fantastic. A shame they don’t have local breweries on tap there. The restaurants don't seem to have a middle ground between quick service and slow service though but that is me probably being picky. A lot to do around Aviemore so we were only really around in the morning and evenings, however when we were there it was great.
於 2021 年 8 月住了 2 晚
Michael Hall - Front Office Manager 於 2021年9月18日的回應
Hi Graham, I'm so glad to hear you enjoyed your stay with us and thank you for such a high score. I have passed on your comments to management about the local ales/beers. We hope to welcome you back to the resort in the near future

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had a great short break with the family. So much to do and see our 2 year old had a blast.
於 2021 年 8 月住了 3 晚
Michael Hall - Front Office Manager 於 2021年8月13日的回應
Thank you for such kind feedback, I have passed this on to the resort team who greatly appreciate it

6/10 一般

Jack

多人同遊
讚好：整潔度、職員與服務和客房舒適度
Short break stay
Lift was not working on 2nd floor & as our room was on that floor it was most inconvenient as my husband has arthritis & is waiting on new hip while I have arthritis in both knees
於 2021 年 7 月住了 4 晚

6/10 一般

Andrew

不滿：整潔度和職員與服務
4 night break
Rooms were very clean and no problems at all. The issues were around service in the restaurants and concerns around how serious Covid was being taken. At times in the Morlich Giovannis there were too few staff especially at breakfast and although breakfast was served to you when no staff were available some guests were helping themselves to breakfast food and touching spoons and surfaces which wasn't good. We had issues with a couple of members of staff whose mask only covered there mouth and not nose and another who regularly could be seen taking their mask off, touching their mouth and nose then putting mask back on before continuing service. They could at least have used hand sanitizer. Cups and cutlery were not clean on a couple of occasions and although we saw tables being wiped down chairs were not and often had crumbs on them. We didn't think with Covid standards were as high as they should have been.
於 2021 年 7 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic hotel, excellent service
Fantastic stay at morlich hotel will definitely return. All staff we encountered were friendly and helpful. Room immaculate, bed comfortable and high standard of cleanliness. £25 each to spend on dinner went far and food was excellent in the Italian restaurant. Staff again very friendly and welcoming. Loved the pool and particularly the wave machine. Felt very safe overall and can’t wait to come back.
於 2021 年 7 月住了 1 晚
Resort Management Team 於 2021年8月2日的回應
Thank you for the perfect 10 out of 10 score! It really is appreciated. We're delighted you had such a great break and we are pleased to hear you can't wait to come back. We do hope to welcome you again.

10/10 優異

billy

讚好：整潔度、職員與服務和客房舒適度
於 2021 年 7 月住了 3 晚
Resort Management Team 於 2021年8月2日的回應
Hi Billy, thank you so much for the top score, it really does mean a lot to us. We hope you'll visit us again in the not too distant future!

6/10 一般

James

讚好：職員與服務
Very old outdated decor in hotel and rooms. Food was good.
於 2021 年 7 月住了 1 晚
Resort Management Team 於 2021年8月2日的回應
Hi James, thanks for taking the time to review your stay. We're pleased you enjoyed dinner and we do hope you'll consider returning again.

6/10 一般

John

讚好：整潔度、住宿狀況和客房舒適度
Had to leave town to get an evening meal
Nice hotel, staff were pleasant enough but we were really disappointed to be informed that there was no availability whatsoever, in any of the four restaurants, for the entire duration of our stay. We were told we would need to make our own dinner arrangements in the local area or further afield. Staff were apologetic, but to recommend a 10 mile drive to a neighbouring town in order to have dinner was very disappointing. Sadly finding a restaurant with availability became the focus of our first day rather than enjoying our break, only to then be further disappointed at seeing many empty tables in hotel restaurants later that evening. I would suggest that guests are notified in advance if availability is tight in order to avoid disappointment & inconvenience on arrival. Otherwise, hotel was quiet, clean & in good condition. Good WiFi. Good shower and a very large & comfy bed.
於 2021 年 7 月住了 2 晚
Resort Management Team 於 2021年8月2日的回應
Hi John, thanks for taking the time to review your stay. We have been prioritising guests booked on a dinner inclusive package to manage social distancing. We can see we didn't get it quite right for you but have indeed been advising guests ahead of their arrival to pre-book dinner. We're pleased you had a pleasant stay otherwise and we do hope to welcome you again in the future.