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"We booked the Fuji View Room — great location! It’s only a 10-minute bus ride to the visitor shuttle bus station. The onsen was wonderful. After 3–4 days of sightseeing in Japan, my feet were pretty sore, and the onsen helped a lot."

"The staff was very friendly, and the view was truly astounding. I can't imagine how it could have been better. "

"Very spacious room, location was close to many activities and restaurants."

"Room was clean and staff was helpful."

"The staff were lovely and the hotel was amazing. I would definitely come back and stay for longer, shame we were only there for 1 night! The views were insane."

"Helped me see Mt. Fuji at sunrise. There was a thick layer of fog forming right above the Yamanakako Lake in the early mornig, which seems to be a common thing in this season. Because this hotel was above the fog it didn't obstruct our view of the beautiful Mt. Fuji at sunrise. It was a very clear and sunny day, and the fog cleared up within a couple of hours after sunrise. If you are aiming for sunrise picture, this hotel really enhaces your chance of catching the precious view. "

"Beautiful hotel, friendly staff with attention to detail. Onsen and museum were great. Corner room with Fuji view was incredible! "

"Resort was a perfect mix. One side had a grand view of Mt. Fuji, the other side looked out into the theme park (Fuji Q Highlands). Hotel Guests had free access to the Onsen next door and had an enclosed walkway for access. The onsen was clean and had a great payment system for items you need (vending machines, souvenirs etc...); electronic bracelet that allowed you to purchase from venders & souvenir stoors. Final Payment for services at a kiosk on the way out. "

"Wonderful view of mt.Fuji and vegetarian Japanese dinner was wonderful. "