Pontebba Babylift I Ski Lift Hotels

"Booked this for 3 nights, two rooms a long time ago. Basic rooms that cost quite a lot. The rooms had no windows in. The rooms had a doorset that had a window in. There was nowhere that you could sit in that room and see any view. The room was advertised as a mountain view. Unless you left the room there was no view. When you were in bed you could only see concrete walls. I have stayed here before. The owner seemed to think it was because i had an apartment. It was not. I have never booked anywhere, any hotel that does not have a window in a hotel room. It did not state this. There was a window in the door and doorset. This window in the door overlooked the back of a house. The TV had to be fixed every night, no fridge. I went onto the ABTA website to ask how to fix the problem. It said to speak to hotel and ask to leave. After one night i offered to pay and leave. The owner said covid everything was expensive and offered me a tiny studio. My husband is 6 foot 2. I honestly dont know how we would have fit in with the suitcases. I just wanted to leave and pay for what we had. The owner would not allow it. I stayed and paid because it is our holiday. I will not be back. It was dismal. Dreadful. Like a cupboard. This beautiful valley and there was not one place you could sit with a coffee and see any view or i fact any window. I was shocked. But like the owner said ' well you paid for basic' "

"Excellent location, next to the slopes. You also get a sizeable discount on the skipass. Nice room for myself and my son, good breakfast. Staff is very kind. Only down point is that you only learn about having to pay for the SPA after you booked (not a big deal, but I ended up not using it)."

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"The staff were amazingly welcoming and pleasant! The dinner and breakfast could compete with the best hotels in the largest cities. The scenery is other worldly. Peace permeates the whole place. You can't choose a better hotel in the area. "

"Very comfortable room. Clean."

"Super place to stay. This is the first time we have toured the Austrian Alps and this hotel was a great choice. As it was 'off' season, ie not winter as it's a ski resort. everything was all inclusive, food, alcohol etc. Spa was quite good but we only used the pool, which is heated and has an outdoor section. Food was very good, excellent selection, wide range of choice, and fresh. Hotel overall, although quite a big hotel, it is very well kept and clean."

"The staff was a real help for us. Nice quiet stay."

"Absolutely gorgeous place to stay where staff goes out of their way to please everyone. The dinner was amazing with many choices and flavors to enjoy. The salad bar was the best I’ve ever seen! The views are incredible. We can’t wait to go back! Thank you so much, Daniel!"