Très grande chambre. Lit un peu mou. Salle de bains très petite, juste propre, à besoin d'une rénovation complète. Petit déjeuner dans différentes salles dont une seule avec le buffet - pas pratique
Sylvie
6/10 一般
Carsten (Bayern)
2013年3月12日
In die Jahre gekommen
Das Hotel ist generell etwas in die Jahre gekommen. Der Service ist okey, das Frühstück akzeptabel, das Bad etwas veraltet und Kreditkarten werden aktuell nicht mehr akzeptiert.
Carsten
10/10 優異
真實旅客
2012年10月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Afstressende ophold i fornemt patricier-miljø
Mit tredie ophold på hotel zum Schwan levede helt op til mine erfaringer og forventninger. At bo i det fine gamle patricierpalæ midt i den smukke by omgivet af Weser-loden og skønne skove, er i sig selv en oplevelse, så fredfyldt og afstressende, som man ikke finder mange steder. Dertil hotel-bygningens velbevarede og velholdte historiske karakter og det udsøgte køkken til fornuftige priser.
真實旅客
4/10 欠佳
Nielsen
2012年8月18日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Romantisk rokoko hotel
Hotellet er et hotel for folk der er til romantik og ikke bekymre sig om moderne faciliteter så som moderne badeværelse
Nielsen
6/10 一般
Bennett
2012年7月5日
讚好:整潔度
不滿:職員與服務和客房舒適度
No way to get there from here.
A mixed bag: The room was very small and simply furnished (the bed was past the "sell-by" date, but quite clean, and a reasonable value for the price. The big problems: The hotel is not located near the train station and I was unable to get a taxi either to or from the hotel to the train station which was a serious problem for me with a heavy suitcase. For those traveling by auto, that would not be as much of a concern, except there seemed only to be on-street parking which was limited. A second problem was that the desk was manned at checkout by a lady that was apparently Italian and did not seem able to speak either German or English very well and was unable to help at all with my taxi problem. The hotel offered a Sunday evening buffet which was quite reasonably priced.
Bennett
2/10 很差
真實旅客
2012年6月11日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Wrong price and unacceptable handling
We were satisfied with our stay at the hotel until we were going to check out. First they attempted to charge us a higher price than was agreed upon in the reservation. When we requested the agreed upon price, they pretended to not understand for a while (second inconvenience) and then finally they gave up and realized that the manager had to be contacted. The third inconvenience was that they did not make the call themselves, but _we_ had to make the call. After a long call the manager finally accepted that the agreed upon price was what we were going to pay and informed the personnel. The fourth inconvenience was that we still did not get this price! The price clearly stated "including taxes and fees" but they insisted on adding the "Kur-taxe" yet another time. After another long discussion (fifth inconvenience) where they pretended not to understand we gave up and paid the "Kur-taxe" twice. Each of these inconveniences are completely unacceptable and needless to say, one day of our vacation was completely ruined by this.
真實旅客
6/10 一般
真實旅客
2012年5月29日
讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
真實旅客
10/10 優異
Flemming (Charlottenlund)
2011年10月26日
讚好:整潔度、住宿狀況和客房舒適度
Velholdt rokoko-palæ
Hotel zum Schwan er det perfekte udgangspunkt for en rejse i det maleriske Hessen, beliggende ved
havnekanalen gennem lille, velbevaret 1700-talsby ved Weser-floden.Smukke restaurantlokaler med autentisk rokoko-udsmykning, fine møbler og glimrende mad.