豪華客房, 1 張特大雙人床, 非吸煙房 | 熨斗/熨衫板、嬰兒床 (收費)、免費 Wi-Fi、床單

勞雷爾米德堡溫德姆戴斯套房酒店的評價

2 out of 5
勞雷爾米德堡溫德姆戴斯套房酒店
9860 Washington Blvd N, Laurel, MD

評價

7.0

不錯

10 分評分,優異;1003 則評價中有 291 則" "
8 分評分,不錯;1003 則評價中有 270 則" "
6 分評分,一般;1003 則評價中有 176 則" "
4 分評分,欠佳;1003 則評價中有 108 則" "
2 分評分,很差;1003 則評價中有 158 則" "

7.2/10 

整潔度

7.6/10 

職員與服務

6.8/10 

設施服務

6.8/10 

住宿狀況

7.0/10 

環保程度

評價

8/10 不錯

LIYE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
双大床房很大,两个两米的大床,全家都够住。
於 2019 年 4 月住了 2 晚
debra 於 2019年5月19日的回應
God Afternoon, Thank you for letting us now about your recent stay with us. We appreciate your comments our large double queen rooms, as they are roomy for any family We look forward to serving you again. At Your Service Debra Winkowski General Manager

4/10 欠佳

Jeffery

Easy access to food, but the surrounding areas were not very clean.
於 2024 年 4 月住了 2 晚
Debra 於 2024年4月28日的回應
Good Afternoon,Im sorry you feel surrounding areas at our hotel were not very clean, I will speak to our housekeeping team, as well as the outside crew, as well as maintenance staff.We all work hard to make sure everything is sanitized and clean... but I will speak to our housekeeping & Maintenance team.Thank youStay Safe,DebraGeneral Maintenance

2/10 很差

Vikeesa

不滿:整潔度和住宿狀況
I booked for daughter. The Door had obviously been busted through at some point and wouldn't lock. She left and had to find a different place to stay.
於 2024 年 4 月住了 1 晚
debra 於 2024年4月25日的回應
Good Afternoon Vikeesa,All of our doors lock, there are 3 different locks on every door, Did she contact front desk for assistance? What room was this? I look forward to hearing back from youStay SafeDebraGeneral Manager

8/10 不錯

Jose

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
debra 於 2024年4月25日的回應
Thank you Jose for your review score you gave us we do appreciate this.Stay Safe,DebraGeneral Manager

10/10 優異

Madison

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Debra 於 2024年4月18日的回應
Thank you Madison, we appreciate your business and look forward to seeing you again.Stay Safe,DebraGeneral Manager

4/10 欠佳

Dane

不滿:設施服務
TV didnt work.. Fixtures with nails hanging out, furniture wasnt clean
於 2024 年 4 月住了 1 晚
Debra 於 2024年4月18日的回應
Im sorry Dane, we would have been happy to move you if we had known. Please let us know the next time.. the TV just need to scroll up on the remote. As for the fixtures we will look into this thank you.Stay Safe,DebraGeneral Manager

6/10 一般

Samantha

伴侶同遊
Property had some age. One part has the doors inside and one part has the doors outside. Checked in after 10 pm due to traveling it was easy and simple.
於 2024 年 4 月住了 1 晚
Debra 於 2024年4月14日的回應
Good Afternoon Samantha,Thank you for taking the time to write a review we appreciated this review, We are planning a renovation the owner is looking into this and pricing things out. We look forward to your next stay with us.Stay Safe,DebraGeneral Manager

8/10 不錯

Wanda (Brooksville)

於 2024 年 4 月住了 1 晚

10/10 優異

LORETTTA

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nicest place I've lodged in for many years! Will use this location for all future trips to Maryland!
於 2024 年 3 月住了 2 晚
Debra 於 2024年4月8日的回應
Good Afternoon Loretta,Thank you for this amazing review, please let us know when you are back in the area and I will upgrade your room type. We appreciate you gracious comments.Stay Safe,DebraGeneral Manager

6/10 一般

Krystle

讚好:職員與服務和住宿狀況
不滿:整潔度
I found a roach in my room.
於 2024 年 3 月住了 1 晚
Debra 於 2024年4月4日的回應
Good Afternoon Krystie,I'm sorry about this, did you report this to the desk? we would have moved you and called in pest control to take care of this concern. Our apologies I wish I knew what room this was. Stay Safe,DebraGeneral Manager

2/10 很差

Elton

不滿:整潔度、職員與服務、設施服務和住宿狀況
Bad customer service
Debra 於 2024年4月2日的回應
Good Afternoon Elton,My apologies for my team not providing the service I require for this hotel. Feel free to contact me, If there is anything I can do for you.Stay SafeDebraGeneral Manager

2/10 很差

FRANCIS

不滿:整潔度、職員與服務和住宿狀況
Bad place
於 2024 年 3 月住了 2 晚
Debra 於 2024年4月2日的回應
Im sorry Francis, you were not happy with your stay. I would like more information so I know what needs to be corrected. My apologies this is not our standard to have bad service or unhappy customers. Feel free to contact me so I can get this correctedDebraGeneral Manager

10/10 優異

Brenda

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Un lugar muy tranquilo buen precio realmente lo recomiendo
於 2024 年 3 月住了 3 晚
Debra 於 2024年3月29日的回應
Good Morning,Thank you for this amazing review, my team and I thank you and hope to serve you again in the near future...Stay Safe,DebraGeneral Manager

10/10 優異

Tenia

於 2024 年 3 月住了 7 晚
debrA 於 2024年3月29日的回應
Good Afternoon Tenia,Thank you for choosing Days Inn & Suites, we truly appreciate your business and look forward to a return visit.Stay SafeDebraGeneral Manager

6/10 一般

Suresh

親子同遊
不滿:住宿狀況
Rooms are not well maintained and no furniture like sofas etc in room
於 2024 年 2 月住了 1 晚
Debra 於 2024年3月27日的回應
Good Afternoon Suresh,Thank you for choosing Days Inn & Suites, our Suite rooms have couches not the standard rooms. We maintain all our rooms and getting ready to renovate hopefully within the year. We appreciate your business and hope to see you once again.Stay Safe,DebraGeneral Manager

4/10 欠佳

Adedayo

商務旅客
不滿:整潔度、設施服務和住宿狀況
Noisy
於 2024 年 3 月住了 4 晚
debra 於 2024年3月25日的回應
Good Afternoon,Im sorry you felt the hotel or the outside noise was loud, Did you report this to the front desk for us to look into it?Please feel free to contact me if you have any questions.Stay Safe,DebraGeneral Manager

10/10 優異

tyler

於 2024 年 1 月住了 2 晚
Debra 於 2024年3月23日的回應
Good Afternoon Tyler,Thank you for choosing Days Inn we appreciate your business and taking the time to let us know how your stay was with us. Hope to see you soon.Stay Safe,DebraGeneral Manager

2/10 很差

Adedayo

於 2024 年 3 月住了 1 晚
Debra 於 2024年3月19日的回應
Good Afternoon Adedayo,Im sorry your stay was not to your satisfaction. I ask if you can contact me so I can have a better understanding of what went wrong, and what I can do to fix it. I look forward to hearing back from you.Stay Safe,DebraGeneral Manager

2/10 很差

Jean Baptiste

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
debra 於 2024年3月18日的回應
Good Afternoon Jean,Thank you for the score you gave us, Can you give us a reason why? we cant fix what we dont know about. feel free to contact me. Stay Safe,DebraGeneral Manager

2/10 很差

Kinyuy

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
This is a motel not a hotel. They didn’t show pictures of the motel they had in a separate building. I feel scammed
於 2024 年 3 月住了 3 晚
debra 於 2024年3月14日的回應
In the description of the room you reserved it does state exterior entrance room, I apologize you missed it, this is why these rooms are cheaper. we could have upgraded you for just a few dollars more if you wanted.Please Stay Safe,DebraGM

2/10 很差

Stacey-Ann

商務旅客
不滿:職員與服務
The room was so many noise and the bed and alll was vibrating when sleep the keys don’t work the elevator not working for days
於 2024 年 2 月住了 4 晚
Debra 於 2024年3月14日的回應
Good Afternoon,We notified everyone at check-in with a letter about the elevator and received your signature that you under stand, and offered all guests help with their luggage if they needed help... and it was only down over the weekend, our apologies, this is not an everyday occurrence. I'm not sure what you mean the bed was vibrating, we dont have vibrating beds... my apologies Stay SafeDebraGM

2/10 很差

Shayla

家人同遊
讚好:整潔度
不滿:職員與服務和住宿狀況
No hot water, notified the staff at the desk claim to have reset the button only to have hot water for 34 seconds. Key cards kept deactivating such a waste of money staying there.
於 2024 年 3 月住了 2 晚
Debra 於 2024年3月4日的回應
There was hot water Ma'am hot water tanks were at 132 degrees each there are 2 tanks in each building all brand new. I appreciate you letting me know. Key cards do deactivate if you put them near your car keys, cell phones or even credit cards. I will remind my staff to remind the guests of this. Thank you for staying with us.Stay SafeDebraGM

2/10 很差

meejung

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Debra 於 2024年3月3日的回應
Good Afternoon Meejung,Im sorry your stay was not to your satisfaction, I would like to know what I could do to change your experience. Feel free to contact me anytime.Stay Safe,DebraGeneral Manager

8/10 不錯

Melbin

家人同遊, 商務旅客
讚好:整潔度、設施服務和住宿狀況
No customer service at all when I checked out the 29th of feb at 7:30 … unfriendly at all.
於 2024 年 2 月住了 1 晚
Debra 於 2024年2月29日的回應
Mr. Melbin,I am so sorry I will speak to my employee, this is not acceptable at all.I do hope you will come back and give us another try, I will speak to my employee Stay SafeDebraGeneral Manager

8/10 不錯

Jeffrey

讚好:整潔度、職員與服務、設施服務和住宿狀況
NICE PLACE
於 2024 年 2 月住了 2 晚
Debra 於 2024年2月28日的回應
Good Afternoon Jeffrey,Thank you for your great score you gave us and the kind words about your stay with us. We look forward to your next stay with us.

6/10 一般

Ronytabh

於 2024 年 2 月住了 1 晚
Debra 於 2024年3月21日的回應
Good Morning Ronytabh,Im sorry your stay was not completely to your satisfaction, I do hope you give us another chance please, We look forward to serving you againStay Safe,DebraGM

6/10 一般

Robert

讚好:整潔度
reported plugged sink first morning, never fixed. do not understand how housecleaning could clean sink without noticing and reporting also.
於 2024 年 1 月住了 3 晚
Debra 於 2024年2月5日的回應
Good Afternoon,I do apologize for the lack of service that we provide, I do not know the whole story on this incident but I will find out between our housekeeping team and Maintenance team. I appreciate you bringing this to my attention.Stay SafeDebraGeneral Manager

6/10 一般

真實旅客

家人同遊
不滿:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Debra 於 2024年1月29日的回應
Good Afternoon,Thank you for filling out a review, we appreciate you business and look forward to a return visit.Be SafeDebraGeneral Manager

6/10 一般

INGRID

家人同遊
Broken furniture, no tv control and room very cold. Per the front desk the room had not been in use and it would take time to warm up.The bed comforter and extremely hot water to shower. Breakfast had one broken waffle make as well as the toaster.
於 2024 年 1 月住了 2 晚
Debra 於 2024年1月29日的回應
Good Afternoon,Thank you for taking the time to let us know how your stay was, as for breakfast we only have 1 waffle maker out and the spare works just fine. I tested the toaster and as well this is working as well, I'm sorry it was not working for you, but anyone would have been happy to assist you. I will speak to housekeeping on TV remotes in the room, this is their job to make sure all is provided for our guests, we do have extras at the desk also.We do hope to see you again.Be Safe,DebraGeneral Manager

8/10 不錯

Winston

讚好:整潔度、職員與服務和住宿狀況
Good
於 2024 年 1 月住了 1 晚
Debra 於 2024年1月26日的回應
Good Afternoon Winston,Thank you for taking the time to let us know how your stay was with us, We do look forward to serving you again in the near future.Stay SafeDebraGeneral Manager

2/10 很差

Lorna

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
debra 於 2024年1月23日的回應
Good Afternoon,Thank you for reaching out to us, we are curious to know why the low score? Is there a reason? We do hope you give us a 2nd chance.Stay Safe,DebraGeneral Manager

4/10 欠佳

Laural

商務旅客
不滿:職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Debra 於 2024年1月22日的回應
Good Afternoon,Im sorry you feel this way, was there anything you needed where we could have helped you? feel free to contact us if there a question or concern you may have.DebraGeneral Manager

10/10 優異

Mary

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Was on business so if was okay for the sleeping i needed.
於 2024 年 1 月住了 1 晚
Debra 於 2024年1月19日的回應
Hi Mary,Thank you for choosing Days Inn, we appreciate your Business and this amazing score you have given us. If there is anything you need on your return visit please feel free to contact me.Stay Safe,DebraGeneral Manager

8/10 不錯

Marlon

讚好:整潔度
於 2024 年 1 月住了 1 晚
Debra 於 2024年1月17日的回應
Good Afternoon Marlon,Thank you for giving us this score it is well appreciated, We do hope to see and serve you again in the near future.Stay SafeDebraGeneral Manager

2/10 很差

sammand

商務旅客
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Debra 於 2024年1月17日的回應
Good Afternoon,Im sorry your stay was not to your liking, If we were given the opportunity to fix what was wrong we could have turned this around for you. We do hope you give us another chance.Stay SafeDebraGeneral Manager

8/10 不錯

Garencha

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like it
於 2024 年 1 月住了 1 晚
debra 於 2024年1月8日的回應
Happy New Year,Thank you for choosing Days Inn, I do hope your stay was a comfortable one, I will share your comments with my team.Be SafeDebra General Manager

4/10 欠佳

dominick

商務旅客
不滿:整潔度和住宿狀況
La toilette faisait du bruit, le robinet du lavabo est brisé, le rideau de douche est mal installer, il glisse de chaque côté vers le centre de la pole
於 2023 年 12 月住了 1 晚
Debra 於 2024年1月1日的回應
Happy Holidays Dominick,Im sorry the room was not to your satisfaction, We would have been happy to move you if we would have known.I do hope you give us another try.Be Safe,DebraGeneral Manager

8/10 不錯

Michelle

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Debra 於 2024年1月1日的回應
Happy Holidays,Thank you for taking the time to let us know about your stay, I shared this with my team and they as well were very happy.Happy New Year,DebraGeneral Manager

10/10 優異

CYRIL

讚好:整潔度、職員與服務、設施服務和住宿狀況
Got good bang for my buck. Room was clean, quiet, and comfortable. It also had good amenities like A.C., TV, alarm clock, bedside lamps, Microwave, Fridge, etc. Room charge included free breakfast. Had a pleasant stay.
於 2023 年 12 月住了 1 晚
Debra 於 2024年1月1日的回應
Happy Holidays Cyril,Thank you for choosing Days Inn, it was our pleasure to serve you. We are happy you enjoyed your stay with us, and we look forward to serving again in the near future.Be Safe,DebraGeneral Manager

10/10 優異

Charity

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
There was breakfast, the cleaners clean my room and changed my sheet and toiletries.
於 2023 年 12 月住了 4 晚
Debra 於 2024年1月1日的回應
Happy Holidays Charity,Thank, you for choosing Days Inn, I have shared your amazing comments with our Housekeeping team. and the appreciated all your kind words... Thank you.Be SafeDebraGeneral Manager

2/10 很差

Roman

於 2023 年 12 月住了 1 晚
debra 於 2024年1月19日的回應
Good Afternoon Roman,I'm sorry to see your stay was not to your satisfaction, If there is something we should know about please feel free to contact me.Stay Safe,DebraGeneral Manager

4/10 欠佳

RONALD

On the site it told me one price and at the facility it was another price
於 2023 年 12 月住了 1 晚
Debra 於 2023年12月27日的回應
We charge the 3rd party not you, if it was booked through a 3rd party and we get less money for the room through them, and you pay them what ever the quote you which id higher than what we paid. I cannot look this up without any information from you, I am only assuming this is what happened. Please call me if you need more answers.Happy New YearDebraGeneral Manager

6/10 一般

Rosa-Leea

伴侶同遊
不滿:設施服務
Overall the experience was mediocre, the first. Thing that I didn't like is that the rooms don't look similar to what it looks like online . Also my room smelled like someone smoked a cigarette and so the air from the air conditioning stink filter probably needs a change, there was no microwave in my room and need to go to the front desk so that the receptionist could heat my food up which was very inconvenient. All it had for breakfast was pork sausage and waffles , bagels and pastries the juices taste spoiled and watered down.. moral of the story you get what u payed for . Wasn't a horrible experience but I expected a little more it gave "motel vibes"
於 2023 年 12 月住了 2 晚
Debra 於 2023年12月19日的回應
Hi Rosa-Leea,I'm sorry you were not happy with your stay, our Exterior rooms are stated exterior rooms and we don't advertise we have a microwave and fridge in the room. We do have a full breakfast other than eggs, our juices are not watered down, there is no way for us to even do that, but we would not do this to begin with.. Have a safe HolidayDebraGeneral Manager

10/10 優異

Victor

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a good experience at this hotel, it was neat & service was decent.
於 2023 年 12 月住了 2 晚
Debra 於 2023年12月18日的回應
Good Morning Victor,Thank you for the review you have given us, I did share this with my team and all were happy. Please have a safe and wonderful Holiday season.Stay Safe,Debra General Manager

8/10 不錯

Charles

於 2023 年 12 月住了 1 晚
Debra 於 2023年12月18日的回應
Good Morning Charles,Thank you for choosing Days Inn and letting us know how your stay was with us. I will share this with my Team.Please have a good and safe holiday season.Stay Safe,DebraGeneral Manager

8/10 不錯

Eric

於 2023 年 12 月住了 1 晚
Debra 於 2024年1月7日的回應
Happy New Year Eric,Thank you for taking the time to let us know how your stay was with us. I will share this with my team.Be Safe,DebraGeneral Manager

6/10 一般

Jose (Woodstock)

於 2023 年 12 月住了 1 晚
Debra 於 2024年1月1日的回應
Happy Holidays Jose,We appreciate you taking the time to let us know how your stay was. feel free to contact me if you have any questions.Have a safe Holiday,DebraGeneral Manager

8/10 不錯

Zachary

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Debra 於 2024年2月15日的回應
Good Afternoon Zachary,Thank you for choosing Days Inn and was a pleasure to serve you. We look forward to your next stay with us again.Stay Safe,DebraGeneral Manager

4/10 欠佳

john

家人同遊
於 2023 年 12 月住了 4 晚
Debra 於 2023年12月7日的回應
Good Afternoon John,Thank you for taking the time to place a review on your most recent stay with us.Thank youDebraGeneral Manager

8/10 不錯

john

商務旅客
讚好:職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚
Debra 於 2023年12月7日的回應
Good Afternoon John,We appreciate the great score you have given us, thank you.We look forward to serving you again in the future.DebraGeneral Manager