室外游泳池,池畔遮阳伞,日光浴躺椅

关于巴尔的摩华盛顿国际机场万豪唐普雷斯套房酒店的点评

3 out of 5

点评

9.2

非常棒

10 分 - 超赞。572 条好评,共有 886 条点评" "
8 分 - 还可以。234 条好评,共有 886 条点评" "
6 分 - 一般。45 条好评,共有 886 条点评" "
4 分 - 很差。22 条好评,共有 886 条点评" "
2 分 - 糟糕。13 条好评,共有 886 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Jiankuang

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The environmental and the sanitation are very good
2023 年 10 月入住 1 晚
GM 于 2023年10月6日 的回复
Dear Jiankuang, We enjoyed hosting you and appreciate your kind words regarding the cleanliness of our hotel. I look forward to sharing your thoughts with our housekeeping team as they take pride in doing a great job for our guests. Please come back again soon. Best, Wayne Burden General Manager

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Bassam

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bed and mattress are really comfortable
2024 年 5 月入住 2 晚
GM 于 2024年05月21日 的回复
Dear Bassam, It is lovely to hear you had a great stay at our hotel. We appreciate you sharing this review and informing other travelers of the comfort you experienced, thanks to our exquisite bedding. On behalf of the entire staff, I want to thank you so much for choosing our TownePlace Suites by Marriott, and please come see us again in the future. Best, Wayne Burden, GM

10/10 超赞

Erin

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Evonne,San Diego

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely green business area. Resident type hotel for area businesses. No shopping nearby. Limited restaurants nearby. Breakfast offerings available free at hotel is are excellent. Rooms are spacious and great kitchenette.
2024 年 5 月入住 2 晚
GM 于 2024年05月14日 的回复
Dear Evonne, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Wayne Burden, GM

10/10 超赞

Amina

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Rosanne

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had everything
2024 年 4 月入住 1 晚
GM 于 2024年04月16日 的回复
Dear Rosanne, It sounds like our TownePlace Suites "checked all the boxes" for a wonderful stay. Thank you so much for being our valued guest and for sharing this kind feedback. I appreciate your business and look forward to welcoming you back soon. Best, Wayne Burden, GM

8/10 还可以

Duane,LANSING

满意:清洁度、员工和服务、住宿条件和设施
Great experience
2024 年 4 月入住 3 晚
GM 于 2024年04月16日 的回复
Dear Duane, It warms my heart to hear that you had a great stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Baltimore. Best, Wayne Burden, GM

4/10 很差

Kim

满意:清洁度
不满意:住宿条件和设施,员工和服务
2024 年 3 月入住 2 晚
GM 于 2024年04月5日 的回复
Dear Kim, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to better serve you on your next visit. Sincerely, Wayne Burden, GM

10/10 超赞

Thomas

满意:住宿条件和设施,清洁度
good breakfast, hotel was clean convenient, quiet, and beds were comfortable
2024 年 3 月入住 2 晚
GM 于 2024年03月29日 的回复
Dear Thomas, It sounds like our TownePlace Suites "checked all the boxes" for a wonderful stay. Thank you so much for being our valued guest and for sharing this kind feedback. I appreciate your business and look forward to welcoming you back soon. Best, Wayne Burden, GM

10/10 超赞

Darrel

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was clean and well kept.
2024 年 3 月入住 1 晚
GM 于 2024年03月27日 的回复
Dear Darrel, Clean rooms are the foundation for an excellent stay. We are so happy to hear that you were comfortable at our hotel and that you appreciated the efforts of our housekeeping team. Hosting you was our pleasure, and we hope to do so again soon. Best, Wayne Burden, GM

8/10 还可以

Masaomi,Matsudo

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
GM 于 2024年03月26日 的回复
Dear Masaomi, Thank you for your time in sharing your kind review, and please visit us again. Best, Wayne Burden, GM

4/10 很差

Sivakumar Varaprasad Suneel Chowdary

不满意:清洁度、员工和服务、住宿条件和设施
Light in the room suddenly switched off at the night time. Room is not clean . I see clearly the dust at the corners.
2024 年 2 月入住 1 晚
GM 于 2024年03月27日 的回复
Dear Sivakumar Varaprasad Suneel Chowdary, I apologize that the servicing of your room was not satisfactory. I will be sure to discuss this review with our housekeeping staff to heighten our awareness of such issues. We value you as our Guest and appreciate you taking the time to write. Sincerely, Wayne Burden, GM

10/10 超赞

FREEMAN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚

10/10 超赞

Eric

2024 年 1 月入住 2 晚
GM 于 2024年02月13日 的回复
Dear Eric, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, Wayne Burden, GM

6/10 一般

Margaret

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were given incorrect directions regarding the shuttle and waited an hour for it to arrive. Once we got to the hotel, the young woman at the desk was very helpful and charming.
2024 年 1 月入住 1 晚
GM 于 2024年01月27日 的回复
Dear Margaret,I'm very sorry for your poor arrival experience. We appreciate your feedback as it heightens our awareness in that area. I'm glad that your visit got better once you arrived at the hotel. It was our pleasure hosting you, and we hope to see you again for a flawless experience.Sincerely,Wayne BurdenGeneral Manager

10/10 超赞

charles

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Destynee

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
GM 于 2024年01月10日 的回复
Dear Destynee, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Wayne Burden, GM

8/10 还可以

Abraham

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
GM 于 2024年01月10日 的回复
Dear Abraham, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Wayne Burden, GM

10/10 超赞

Shelley,Claysburg

2023 年 12 月入住 1 晚

6/10 一般

真实旅客

满意:员工和服务
不满意:住宿条件和设施
Dated - needs new ventilation, renovation
This place would be okay if you absolutely needed a place to cook and wash dishes near the airport. Otherwise I am not sure why the reviews were so good. There are other hotels nearby that are much nicer for the exact same price, so if you are going to spend the money, might as well be a new and clean place! This place looks like it hasn’t been renovated since the 90s - for example, there are popcorn ceilings in the rooms. The air in my room was stale and musty and triggered an allergic reaction for me, so i switched to the courtyard marriott which is much nicer and the same price. For others who are less sensitive to environmental factors, who just want to cook some food somewhere for a few days, this place would work.
2023 年 12 月入住 1 晚
GM 于 2023年12月24日 的回复
Dear Anonymous,We are sorry to see that you chose to cut your time short with us. You are right in expecting meticulous accommodations and we apologize that fell short of expectations. We sympathize with your frustrations and would like to assure you that we will be communicating your review to our team so we may amend it to enhance guest satisfaction. Should your travels bring you back to our area, we hope you will think of us.Sincerely,Wayne BurdenGeneral Manager

10/10 超赞

Karen

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super nice
Absolutely nice place to stay. Very close to the BWI airport. Room was very spacious, very clean, love that it was pet friendly. I would recommend this hotel to everyone. Planning on staying here next month as well.
2023 年 12 月入住 1 晚
GM 于 2023年12月15日 的回复
Dear Karen, The TownePlace Suites brand is known for clean, spacious, and pet-friendly accommodations that meet Marriott's high standards. Thank you for giving us a chance to earn your business on future visits and letting us know that we did just that. We enjoyed hosting you and look forward to your return! Best, Wayne Burden General Manager

10/10 超赞

Dominique

2023 年 12 月入住 2 晚
GM 于 2023年12月15日 的回复
Dear Dominique, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Wayne Burden General Manager

8/10 还可以

Jessica

2023 年 11 月入住 3 晚

10/10 超赞

Chandreka

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Wish bathroom was bigger, and sink was in it.
2023 年 11 月入住 1 晚
GM 于 2023年11月25日 的回复
Dear Chandreka,We humbly thank you for staying with us and for your recommendation. We look forward to your next visit.Best,Wayne BurdenGeneral Manager

8/10 还可以

Jose

2023 年 11 月入住 5 晚
GM 于 2023年12月15日 的回复
Dear Jose, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Wayne Burden General Manager

8/10 还可以

Metro

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
GM 于 2023年11月30日 的回复
Dear Metro, Offering clean accommodations and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Wayne Burden General Manager

10/10 超赞

Charles

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was perfect-clean, quiet, friendly, and close to the airport!
2023 年 11 月入住 1 晚
GM 于 2023年11月14日 的回复
Dear Charles, Whenever guests use the word "perfect" regarding their stay at our TownePlace Suites, we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon. Best, Wayne Burden General Manager

2/10 糟糕

Crystal

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
GM 于 2023年11月13日 的回复
Dear Crystal, I am sorry to see that our property did not provide you with a good stay. We always want to leave a positive impression and it appears we fell short. We hope to redeem ourselves to you on a future visit and are at your service should you wish to discuss how we could do better next time. Sincerely, Wayne Burden General Manager

10/10 超赞

Margo

满意:清洁度、员工和服务、住宿条件和设施
Nice hotel near airport. Full kitchen is awesome
2023 年 11 月入住 1 晚
GM 于 2023年11月11日 的回复
Dear Margo,It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our location and well-appointed suites while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area.Best,Wayne BurdenGeneral Manager

10/10 超赞

Kevin

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 4 晚

10/10 超赞

Bonnie

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

10/10 超赞

Troy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I’ll Be Back!
I had an amazing time. Seeing my name on the tv when I walked in was one of the highlights! Astoundingly friendly and attentive staff. Very little noise outside of the arrival/departure planes. I definitely will stay at ANY Town going forward if the service is like this at every one.
2023 年 10 月入住 1 晚
GM 于 2023年10月22日 的回复
Dear Troy, We are delighted to hear of the comfort you experienced at our hotel, and thank you for your compliments. I'm glad you could take advantage of our modern rooms and amenities as well as our excellent customer service. Our associates are the key to providing our guests with a satisfying stay. Please visit us again on your next trip to the area. Best, Wayne Burden General Manager

10/10 超赞

ADI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Joyce

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast was great. Good value
2023 年 10 月入住 1 晚
GM 于 2023年10月13日 的回复
Dear Joyce, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our delicious breakfast offerings and overall value. Please revisit us upon your return to the area. Best, Wayne Burden General Manager

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

6/10 一般

James

满意:清洁度、员工和服务、客房舒适度
2023 年 10 月入住 1 晚
GM 于 2023年10月9日 的回复
Dear James, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Wayne Burden General Manager

10/10 超赞

Lisa A

2023 年 10 月入住 1 晚

6/10 一般

Edward

2023 年 9 月入住 3 晚
GM 于 2023年09月27日 的回复
Dear Edward, We appreciate your attention to reviewing our hotel and hope to host you again. Sincerely, Wayne Burden General Manager

10/10 超赞

Brandon

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
The bed was super comfortable, the room was very clean, and the staff were super friendly.
2023 年 9 月入住 1 晚
GM 于 2023年09月20日 的回复
Dear Brandon, What more can you ask for in a great stay at a hotel? We are thrilled to see that you had an excellent experience and are grateful for your business and feedback. Please come back soon! Best, Wayne Burden General Manager

10/10 超赞

mary

与家人出行
The property is very well kept. The staff are polite friendly and competent. The rooms are clean and comfortable beds. The breakfast is always good.
2023 年 9 月入住 2 晚
GM 于 2023年09月18日 的回复
Dear mary, We can't thank you enough for your patronage and for sharing this excellent review. Hosting you was our pleasure, and I am so glad to hear your stay was tremendous. Please come and see us again anytime you need an overnight stay in Baltimore. Best, Wayne Burden General Manager

10/10 超赞

Rosemarie

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly, Christian at the front desk was very nice and helpful.
2023 年 9 月入住 1 晚
GM 于 2023年09月17日 的回复
Dear Rosemarie,Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our helpful and friendly staff. We look forward to seeing you again upon your return to the area.Best,Wayne BurdenGeneral Manager

8/10 还可以

Lori

满意:清洁度、员工和服务、住宿条件和设施
The staff at the counter were all so helpful. The room, even though it’s wasn’t newly updated, was comfortable. The breakfast left a bit to be desired. The biggest think to know is some of the breakfast employees will stop replenishing breakfast at 8:30 and begin closing breakfast at 8:55. We would stay here again.
2023 年 9 月入住 3 晚
GM 于 2023年09月15日 的回复
Dear Lori, We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in Baltimore, and our guests help us achieve that goal by sharing their thoughts about our TownePlace Suites. Please find a reason to visit again soon. Best, Wayne Burden General Manager

8/10 还可以

Diane

满意:清洁度、员工和服务、住宿条件和设施
Didn't like the breakfast. No bacon or sausage ever.
2023 年 9 月入住 2 晚
GM 于 2023年09月11日 的回复
Dear Diane, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a great stay overall and appreciate your feedback on how we can be perfect next time. Thank you for your business and please come again. Best, Wayne Burden General Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Safe, Convenient, Clean
Overnight stay for cruise out of Baltimore
2023 年 8 月入住 1 晚
GM 于 2023年09月1日 的回复
Dear Anonymous, We love 'perfect ten' reviews because they mean that your stay was tremendous. Thank you for choosing TownePlace Suites by Marriott Baltimore BWI Airport and sharing your flawless experience. We hope to welcome you back soon! Best, Wayne Burden General Manager

10/10 超赞

Letitia,Philadelphia

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was clean and functional. Free breakfast buffet was awesome. Staff was friendly. Area and room was quiet. Would book again.
2023 年 8 月入住 1 晚
GM 于 2023年08月27日 的回复
Dear Letitia,It is fantastic to hear that your stay was enjoyable! Our associates strive to provide exceptional guest experiences; I will be sure to share your kind review. I appreciate you taking the time to leave us and other travelers feedback. We hope to host you again soon. Best,Wayne BurdenGeneral Manager

8/10 还可以

Jason

满意:清洁度、员工和服务、服务设施、住宿条件和设施
If you are looking for a home away from home this is your place. Outside sitting area, pool, and an area to walk your pets. The young lady that checked me was helpful and knew the area. The room was clean the air was already on. Dishes in the kitchen area dishwasher, stove, microwave, and fridge in room and clean. Looking forward to my next visit.
2023 年 8 月入住 2 晚
GM 于 2023年08月21日 的回复
Dear Jason,Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area.Best,Wayne BurdenGeneral Manager

10/10 超赞

Marianne

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Quick trip but wonderful stay!
It was a very quick trip but the stay was very pleasant! We had no hot water on day two but that was def something beyond everyone’s control so def not faulting the hotel for that! All staff was friendly, check in was quick and the room was spacious and clean! Thank you for a wonderful stay! 😀
2023 年 8 月入住 2 晚
GM 于 2023年08月17日 的回复
Dear Marianne, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a great stay overall and appreciate you not penalizing the hotel for issues beyond our control. We value your feedback and feel confident that we can be perfect for you next time. Please come back again soon. Best, Wayne Burden General Manager

10/10 超赞

Floyd

2023 年 8 月入住 1 晚

8/10 还可以

Michael

everything was good minus the breakfast was terribly disappointing.
2023 年 8 月入住 1 晚
GM 于 2023年08月13日 的回复
Dear Michael,Our breakfast is typically a highlight of our guest experience, so I regret your disappointment and that it negatively impacted your stay. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area.Sincerely,Wayne BurdenGeneral Manager