Ban Thalane Spa Hotel

"The managent need to go in service School who in hell can they have that cafe down the water. It is in no coustom benefit. Only a cashcow. Dont go look for otter hotel."

"Very confortable rom with balcon y directly pool view"

"Great scenery! Beach with crystal water, white sand and limestone cliffs. Unforgettable experience. We took the Phi Phi Islands excursion with the hotel and it was amazing. It is family friendly but also good for a romantic escapade. Looking forward to return. "

"We booked the Villa Pool and it was very comfortable for our week stay. Bed super comfy - 9/10. Breakfast was all-out excellent! Staff were amazing -particular shout out to Yob who was informative and patient in driving us up to the Villa almost every day. We loved our stay!"

"Its not the best layout to get our room. Also main disappointing thing is theres not spa even though on website it advertise there is. So felt bjt duped and false advertisement. But the location is good close to everything. "

"Really lovely week. The property and the location are beautiful. The facilities, restaurants, etc. were all excellent. I would very much recommend it as a pleasant, relaxing holiday resort in a really beautiful spot. The service was very friendly and helpful but sometimes not quite hitting the standards I think they were aiming for - but only in little things, such as running out of menus one evening. The management of the airport transfers, which was important, was seamless."

"Everything was fantastic from check in to check out. Lovely relaxing vibe. "

"Horrible experience overall. The only positive thing was the architecture which was very nice. However, they only have one elevator near the lobby. If you have mobility issues, you will have to walk up two or three floors or walk a long way to the one elevator and back to your room. Worst hotel in our trip. Definately not 5 stars. The drink prices are ridiculous for Thailand and closer to NYC. Everyone leaves the resort for dinner and the place is totally dead. They would not even arrange transportation to the next resort or offer help. We had to do it all ourselves. Other resorts were much much more helpful. The beach is just horrible. It is rocky and it has a large commercial dock with cargo ships being loaded and off loaded. You also cross a busy and noisy street. Not nearly enough chairs at the pool and maybe 15 at the beach. No beach umbrellas. Just not a pleasant experience. If I could give it zero stars, I would."