Charleston Bancroft Town Hall Hotels

"Still could improve on the breakfast"

"Great hotel. Would definitely return "

"My favorite hotel to stay at when visiting WV. Room is always clean and service is always great! We stayed for 2 nights, and ended up booking an extra night here for that reason. Also close to some of our favorite restaurants! "

"Our stay was great!"

"Good "

"Yes everything was ideal"

"Location is convenient. There is quite a bit of nearby road noise, but not more than expected due to its location. The bed was very comfortable, although, three pillows to a king sized bed is questionable in my opinion. Overall the room was clean. The floors could use an extra sweep. The bathtub/shower stall in my room needs replaced—it’s clear it’s been repaired several times, but the water was hot and the pressure was good. Parking is available right outside the room which made loading and unloading and security nice. The front desk staff was friendly and fast. I do have some concerns about overall security though. My room key stopped working mid-stay and it was replaced without any personal verification (didn’t ask my name or for ID, just made a new key on request.) I’d stay again. I didn’t expect any more than I got for the price. While there are some quirks, it’s an affordable, clean-enough, location. "

"The pool was open but freezing cold. The last time we stayed there in November 2025, the pool was closed. The pool was the only reason we booked the hotel. Will not be staying here again!!"

"Host was great very easy to contact house was neat and cozy "