Got a problem with check-in. The receptionist confuse with my reservation. Wifi is really bad in my room. Never getting any connection.
真實旅客
於 2018 年 1 月住了 2 晚
6/10 一般
Faisal (Malaysia)
2018 年 1 月 13 日
不滿:住宿狀況和客房舒適度
Bad experience.
Went there to check in and was told that I only booked 1 room while in actual I booked 4 rooms in total. Staff took about 1 hour+ to solve the problem. Asked for my proof of payment, and date when I place my booking. Expedia really need to improve the app to make it easier for customer to show proof of booking or payment to hotel.
Faisal
於 2018 年 1 月住了 2 晚
2/10 很差
mark
2017 年 12 月 13 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Welke reservering?
Kamer was niet beschikbaar, dus kan er ook been fatsoenlijke beoordeling gegeven worden.