雙人療程室、溫泉/礦物泉、土耳其浴、身體療程、熱石按摩、深層組織按摩

費爾蒙班夫溫泉酒店的評價

4 out of 5
費爾蒙班夫溫泉酒店
405 Spray Ave, Banff, AB

評價

9.0

卓越

10 分評分,優異;1003 則評價中有 686 則" "
8 分評分,不錯;1003 則評價中有 188 則" "
6 分評分,一般;1003 則評價中有 73 則" "
4 分評分,欠佳;1003 則評價中有 29 則" "
2 分評分,很差;1003 則評價中有 27 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.0/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Kwok Wai

於 2024 年 3 月住了 1 晚
Fairmont Banff Springs 於 2024年4月25日的回應
Thank you! Please visit us again.

10/10 優異

Wei

家人同遊
讚好:職員與服務、設施服務和住宿狀況
非常喜欢,酒店有温泉随时可以泡,酒店的餐厅也非常好吃
Fairmont Banff Springs 於 2023年1月9日的回應
Thank you so much. We are happy you enjoyed the Spa areas and dining with us.

10/10 優異

Wei-jen

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 3 晚
Fairmont Banff Springs 於 2022年10月21日的回應
Dear Wei-jen, Thank you for your excellent rating. We do appreciate it so much.

6/10 一般

真實旅客

多人同遊
讚好:客房舒適度
不滿:整潔度和職員與服務
於 2022 年 7 月住了 2 晚
Fairmont Banff Springs 於 2022年7月18日的回應
Thank you for your rating. We are sorry that you could not rate your experience higher this time and trust that if you shared your feelings with us at the time that every effort was made to make things better for you.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 2 晚
The Fairmont Banff Springs 於 2021年10月1日的回應
Thank you for the perfect score. We do appreciate it!

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
設施完善,停留班芙的話,推薦入住,。
班芙景點之一,雖然房價高於區域內其它飯店,但值得一住體驗。
於 2021 年 7 月住了 1 晚
The Fairmont Banff Springs 於 2021年8月17日的回應
We are so glad that you enjoyed. Thank you.

10/10 優異

Jing

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
- Fairmont Banff Springs 於 2019年10月18日的回應
Thank you for leaving a rating of your recent experience and taking the time to post it. We hope you can join us again soon!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
旺季超贵
停车要40加元一晚,法国餐厅点了个最贵的海鲜拼盘四人吃了316加元,其实生蚝可以的,价格算正常。就是4300的房间不含早餐有点郁闷,不过国庆期间班夫酒店都很贵,酒店倒是有超市可以买吃的。酒店附近步行可达的景点bow falls不错,值得走过去。其他一切都ok,没啥毛病,要是让我再选,还是选他,毕竟体验一下城堡feel。
於 2019 年 9 月住了 1 晚
Fairmont Banff Springs 於 2019年10月6日的回應
Thank you for kindly taking the time to share your experience from your recent stay at the ‘Castle in the Rockies’. We are delighted to hear that you enjoyed your experience while dining at the hotel, the Vermillion Room has the most amazing view of the Bow Valley doesn’t it? Since 1888, we are proud to have turned moments in to memories for our guests and we are delighted that you enjoyed your stay and as you said, there is nothing like experiencing the castle feel! Thank you for staying with us, we hope to be able to welcome you back soon! –Fairmont Banff Springs

6/10 一般

真實旅客

讚好:整潔度和職員與服務
於 2019 年 8 月住了 2 晚
Fairmont Banff Springs 於 2019年9月8日的回應
Thank you for leaving a rating of your recent experience and taking the time to post it. We hope you can join us again soon! - Fairmont Banff Springs

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 1 晚
Fairmont Banff Springs 於 2019年9月6日的回應
Thank you for leaving a rating of your recent experience and taking the time to post it. We hope you can join us again soon! - Fairmont Banff Springs

10/10 優異

Kairui

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good, the staffs there are friendly, The castle is brilliant
於 2024 年 4 月住了 2 晚
Fairmont Banff Springs 於 2024年4月30日的回應
We are happy to see that you experienced warm service. Thank you for your review and for choosing to stay with us.

10/10 優異

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Hotel Management 於 2024年4月17日的回應
Thank you for the 5/5 score! We do appreciate it.

10/10 優異

Kara

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The view. Absolutely picturesque.
於 2024 年 4 月住了 1 晚
Fairmont Banff Springs 於 2024年4月15日的回應
We are happy to see you loved the views! Thank you for sharing.

10/10 優異

William

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was in a newly renovated room, but the paint and decorating materials were just left right outside the room in the hallway for both days I stayed there.
於 2024 年 3 月住了 2 晚
Fairmont Banff Springs 於 2024年4月15日的回應
Our sincere apologies that there were items in the hall by your refreshed room. We will certainly follow up with our team. We do hope that otherwise you did enjoy your stay and thank you for choosing us!

10/10 優異

Todd

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Fairmont Banff Springs 於 2024年4月10日的回應
Thank you for the 5/5 score! We do appreciate it.

10/10 優異

Sarah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Obviously stunning and the history can't be beat.
於 2024 年 4 月住了 1 晚
Fairmont Banff Springs 於 2024年4月8日的回應
Thank you for the positive review!

10/10 優異

Gurmeet

讚好:整潔度、設施服務和住宿狀況
Five stars
於 2024 年 3 月住了 1 晚
Fairmont Banff Springs 於 2024年4月8日的回應
Thank you Gurmeet!

10/10 優異

Mehmet Tansu

於 2024 年 3 月住了 2 晚
Fairmont Banff Springs 於 2024年4月25日的回應
Thank you for the positive score. It is appreciated.

10/10 優異

Simon

於 2024 年 3 月住了 6 晚
Fairmont Banff Springs 於 2024年4月25日的回應
Thank you for the 5/5 rating. We are happy to hear that you enjoyed your stay with us.

10/10 優異

Ron

讚好:整潔度、職員與服務和住宿狀況
Amazing!
於 2024 年 3 月住了 1 晚
Fairmont Banff Springs 於 2024年4月8日的回應
Thank you Ron. We appreciate it.

10/10 優異

Jennifer

於 2024 年 3 月住了 2 晚
Fairmont Banff Springs 於 2024年4月25日的回應
Thank you for the excellent rating. We greatly appreciate it.

10/10 優異

Karamjit

伴侶同遊
Simply awesome experience
於 2024 年 3 月住了 3 晚
Fairmont Banff Springs 於 2024年3月28日的回應
Thank you so much. We appreciate it!

2/10 很差

Chongwai

於 2024 年 3 月住了 3 晚
Fairmont Banff Springs 於 2024年4月15日的回應
We are so sorry to see your low score. Our records did not indicate any known concern while you were our guest. If we can assist you please do let us know as we care about your experience greatly.

10/10 優異

Hongtao

多人同遊
讚好:職員與服務、設施服務和住宿狀況
It is great!
於 2024 年 3 月住了 1 晚
Fairmont Banff Springs 於 2024年3月22日的回應
Thank you Hongtao for this high rating. It is greatly appreciated.

8/10 不錯

Debbie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, large hotel but never seemed crowded.
於 2024 年 3 月住了 7 晚
Fairmont Banff Springs 於 2024年3月18日的回應
Thank you for the review, Debbie. We appreciate your time and hope to see you again.

10/10 優異

Chris (Langhorne)

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is one of most spectacular properties in one of the most spectacular locations I have ever visited.
於 2024 年 3 月住了 3 晚
Fairmont Banff Springs 於 2024年3月18日的回應
That means so much to us. Thank you for sharing and please visit again!

10/10 優異

Lance

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is outstanding and the service is impeccable. We would absolutely stay again
於 2024 年 3 月住了 3 晚
Fairmont Banff Springs 於 2024年3月18日的回應
Thank you! Let us know if we can help with your future plans.

10/10 優異

Tausha

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and outstanding service
於 2024 年 3 月住了 3 晚
Fairmont Banff Springs 於 2024年3月18日的回應
Thank you for the 5/5 score and positive comments. We appreciate it.

10/10 優異

Link

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful place, staff is very friendly and helpful. Although my suite was not ready when we arrived at 7pm (even though check in is at 4pm). After waiting 30min, they figured it out and accommodated us into a different suite that was ready. Valet parking was great and breakfast at the vermillion room was wonderful. Will be coming back again !
於 2024 年 3 月住了 1 晚
Fairmont Banff Springs 於 2024年3月15日的回應
Thank you for your feedback and our apologies for the delay for your room. We are happy to hear you truly enjoyed your time and would return. Please do let us know how we can assist you in the future!

10/10 優異

Jack

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚
Fairmont Banff Springs 於 2024年3月11日的回應
Thank you for the great rating!

6/10 一般

Luc (laval)

於 2024 年 3 月住了 1 晚
Fairmont Banff Springs 於 2024年4月8日的回應
Thank you Luc!

10/10 優異

Ian

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful
於 2024 年 3 月住了 1 晚
Fairmont Banff Springs 於 2024年3月11日的回應
Thank you for the 5/5 score! We do appreciate it.

10/10 優異

James (Calgary)

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was amazing! Perfect stay for a first timer
於 2024 年 3 月住了 2 晚
Fairmont Banff Springs 於 2024年3月4日的回應
Thank you for the 5/5 rating James. It is greatly appreciated.

10/10 優異

Robert Addington

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2024 年 2 月住了 5 晚
Fairmont Banff Springs 於 2024年2月28日的回應
Thank you so much for rating your experience. We hope to see you again.

10/10 優異

kurt

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic service and cleanliness a 5 star resort spa
於 2024 年 2 月住了 2 晚
Front Office Management 於 2024年2月26日的回應
Thank you for the positive review and feedback. It is greatly appreciated!

10/10 優異

Amir

於 2024 年 2 月住了 1 晚
Fairmont Banff Springs 於 2024年3月20日的回應
Thank you Amir for the 5/5 rating on Expedia. It is greatly appreciated!

10/10 優異

David

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel and amenities. Great staff as well.
於 2024 年 2 月住了 2 晚
Fairmont Banff Springs 於 2024年2月12日的回應
Thank you for the positive review and feedback. It is greatly appreciated!

10/10 優異

Munaf

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Surprise and delighted!!
於 2024 年 2 月住了 1 晚
Fairmont Banff Springs 於 2024年2月12日的回應
Thank you for the positive feedback. We hope to see you again soon.

10/10 優異

Maria

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 4 晚
Fairmont Banff Springs 於 2024年2月12日的回應
Thank you for the 5/5 score Maria. We appreciate it.

10/10 優異

Oakley

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
So magical here
於 2024 年 2 月住了 4 晚
Fairmont Banff Springs 於 2024年2月12日的回應
Thank you for placing a review on Expedia. We hope you will return again soon.

10/10 優異

Xing

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice. I like the free tour for building. Lots of nice story.
於 2024 年 2 月住了 1 晚
Fairmont Banff Springs 於 2024年2月12日的回應
We are happy to see you enjoyed the hotel history tour. Thank you for sharing!

10/10 優異

Jean-Mathieu

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent.
於 2024 年 2 月住了 3 晚
Fairmont Banff Springs 於 2024年2月12日的回應
Thank you for the great rating!

10/10 優異

Warren

讚好:整潔度、設施服務和住宿狀況
Loved the restaurant
於 2024 年 1 月住了 2 晚
Fairmont Banff Springs 於 2024年2月12日的回應
Thank you for visiting our hotel / dining venues. We appreciate the positive feedback.

10/10 優異

Klaus

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely stay. But super expensive.
於 2024 年 2 月住了 1 晚
Front Office Management 於 2024年2月4日的回應
We are happy to see your positive review Klaus. Thank you so much and please do come again.

10/10 優異

Sunny (RICHOMOND)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel to stay with stunning view !!!
於 2024 年 1 月住了 2 晚
Front Office Management 於 2024年1月31日的回應
Thank you Sunny for the perfect score! There are certainly some stunning views from the property and we're glad to hear you enjoyed them during your time with us!

8/10 不錯

Haian

家人同遊
讚好:整潔度和住宿狀況
Everything is okay for an Fairmont property
於 2024 年 1 月住了 2 晚
Fairmont Banff Springs 於 2024年1月29日的回應
Thank you for taking the time to rate your experience. We hope next time it can be a 5!

10/10 優異

Casey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing property, loved the hot pools and view from the bar!
於 2024 年 1 月住了 1 晚
Fairmont Banff Springs 於 2024年1月29日的回應
We are happy to see how much you enjoyed it. Thank you!

10/10 優異

Darrin (Pacifica)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Superb quality and kind and attentive staff.
於 2023 年 12 月住了 4 晚
Front Office Management 於 2024年1月23日的回應
Thank you for the positive score Darrin! We appreciate it and hope to see you again.

10/10 優異

Gabriela

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is an amazing hotel, the property is fantastic, the staff is so friendly, varying and helpful. The food is fantastic. Definitely an awesome experience.
於 2024 年 1 月住了 2 晚
Fairmont Banff Springs 於 2024年1月22日的回應
Thank you so much! We appreciate the positive feedback.

10/10 優異

George

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
Fairmont Banff Springs 於 2024年1月22日的回應
Thank you for the 5/5 score, George. We appreciate it and hope to see you again soon.