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班夫探險家酒店的評價

3.5 out of 5
班夫探險家酒店
555 Banff Ave, Banff, AB

評價

6.8
10 分評分，優異；1000 則評價中有 177 則" "
8 分評分，不錯；1000 則評價中有 367 則" "
6 分評分，一般；1000 則評價中有 242 則" "
4 分評分，欠佳；1000 則評價中有 138 則" "
2 分評分，很差；1000 則評價中有 76 則" "

7.0/10 

整潔度

7.8/10 

職員與服務

7.0/10 

設施服務

6.2/10 

住宿狀況

5.6/10 

環保程度

評價

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
reservations 於 2019年11月20日的回應
Hi: Thank you for staying with us and your comments/reviews.We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 2 晚
Reservations 於 2019年8月26日的回應
Hi: Thank you for staying with us and your comments/reviews.We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
Overall is good, only the location is a bit far to walk to the center of the town. If can had more choices for breakfast will be prefect.
於 2019 年 3 月住了 4 晚
Reservation 於 2019年3月18日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

GUOCHEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店干净，服务好！
酒店设施齐备！服务态度很好！位置不错！很好的入住体验！
於 2018 年 6 月住了 3 晚
Reservation 於 2018年6月28日的回應
Thank you for staying with us and your comments/reviews. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務和住宿狀況
服務不好又有點貴的飯店
服務態度不太好有點不熱忱，check in時甚至沒有確認有幾間房間，早餐很多人在排隊，要排30分鐘才可以吃到一盤食物...
於 2017 年 10 月住了 1 晚

6/10 一般

Wai Ming

Old busines look, no lift but has bar, liquor shop
One needs to take two flights of steps up to 2nd floor guest rooms, to the basement hot tub and then a further flight to the outdoor pool.

2/10 很差

Kerri

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This property was dirty and way to over priced. Not happy at all.
於 2021 年 9 月住了 1 晚
reservation 於 2021年9月9日的回應
Hi Kerri: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities with the ongoing renovation. Hope you would stay with us again soon.

6/10 一般

Tracey

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
It did the job of providing a place to stay for a decent price in Banff, but wasn’t anything special by any means. Property and rooms are extremely outdated, doors are quite thin, bathroom was very old.
於 2021 年 8 月住了 2 晚
reservation 於 2021年9月18日的回應
Hi Tracey: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

2/10 很差

真實旅客

親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The hotel amenities, appliances and furniture are very old. Air conditioner is very old and doesn’t work, they have an extra fan in the room to cool down. Tried opening the balcony door for some fresh air but it was too noisy. Beds are very old they squeak with every move. Extremely expensive and would never recommend for what they charge.
於 2021 年 8 月住了 1 晚
reservation 於 2021年8月10日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

4/10 欠佳

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Staff were nice. Parking is difficult, expecially with the construction on site. No one said there was construction on hotel property right out side the hotel room windows. No AC... except a squeeky fan, so you have no choice but to keep a window open and be kept awake by street noise just so you dont compleatly over heat. And ic thoes dont get ya, the hard beds with springs pushing up will stop you from sleeping.
於 2021 年 8 月住了 2 晚
reservation 於 2021年8月7日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度
Cheap price....room was clean...but everything else in the hotel was dirty
於 2021 年 8 月住了 1 晚
reservation 於 2021年8月7日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

4/10 欠佳

真實旅客

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Washroom was terrible. No Ac
於 2021 年 7 月住了 1 晚
reservation 於 2021年7月15日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was fine however there is no AC. This is important when temperatures are in the 30s
於 2021 年 7 月住了 2 晚
reservation 於 2021年7月15日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和設施服務
N/A
於 2021 年 7 月住了 2 晚
reservation 於 2021年7月5日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2021 年 7 月住了 3 晚
reservation 於 2021年7月15日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

2/10 很差

真實旅客

家人同遊
不滿：整潔度、設施服務和住宿狀況
Terrible place, not Wi-Fi, no Ac so it was hot all night. At least the beds looked clean, everything else looked terrible
於 2021 年 6 月住了 1 晚
reservation 於 2021年6月28日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
nothing really it was clean everything was on a slant so hard to walk up.
於 2021 年 6 月住了 3 晚
reservation 於 2021年6月22日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

Muriel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 1 晚
reservation 於 2021年2月12日的回應
Hi Muriel: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

真實旅客

於 2020 年 11 月住了 2 晚
reservation 於 2021年2月17日的回應
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

Scott

於 2021 年 1 月住了 1 晚
reservation 於 2021年2月11日的回應
Hi Scott: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

Abhilash

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 1 晚
reservation 於 2021年1月26日的回應
Hi Abhilash: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

Hannah

於 2021 年 1 月住了 2 晚
reservation 於 2021年2月2日的回應
Hi Hannah: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

真實旅客

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Due to restrictions.. ammeneties were limited.. so pools were unavailability..as was rhe restaurant. Other than that it was a quiet stay.
於 2021 年 1 月住了 1 晚
reservation 於 2021年1月19日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

C. Emdad (Winnipeg)

家人同遊, 商務旅客
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
The bathroom faucet was not working. I could not take shower.
於 2021 年 1 月住了 1 晚
reservation 於 2021年1月12日的回應
Hi C. Emdad: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

Damian J

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best value in Banff
Great hotel, comfy beds and quite.
於 2021 年 1 月住了 1 晚
reservation 於 2021年1月12日的回應
Hi Damian: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

Cecerie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚
reservation 於 2020年12月30日的回應
Hi Cecerie: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice, clean, quiet place to stay. I fixed the squealing bath door, but couldn't fix table's broken leg (this was how we found it, they should do something about it). Also it was so hot in the room, so we stayed in with the balcony door open all the time in order to adjust the temperature down. Other ways we were happy with our stay there.
於 2020 年 12 月住了 8 晚
reservation 於 2020年12月29日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

Lacey

讚好：整潔度、職員與服務和住宿狀況
於 2020 年 12 月住了 3 晚
reservation 於 2020年12月24日的回應
Hi Lacey: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

Barbara

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
All told, a good stay.
Room and beds comfy; cleanliness very good, except the leftover cocktail in the fridge on arrival.
於 2020 年 12 月住了 3 晚
reservation 於 2020年12月23日的回應
Hi Barbara: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice, clean, friendly
Was nice place, clean, friendly staff, they provided us with a bagged breakfast and coffee/tea every morning with muffin, fruit, yogurt. Little walk to downtown, Banff isn't very big.
於 2020 年 12 月住了 3 晚
reservation 於 2020年12月23日的回應
Hi Robert: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

6/10 一般

Janelle

家人同遊
讚好：整潔度和職員與服務
Friendly helpful staff ... but hot
This hotel is definitely in need of some renovation. Everything looks old and tired. There seemed to be a bit of a smoky smell in the room. One of the strange things is that there is no control of temperature in the room. When we walked in the room it was super warm. The thermostat in the room said it was 25°C however it was set for about 16°. We asked the staff about it and they said that the temperature is centrally controlled for the whole building . They keep it warm so the pipes don’t freeze they said. They did offer us a fan thankfully. They don’t seem to have fitted sheets for the beds. They just have a top sheet laid over the mattress. Not the best in that when you turn around in the night you find yourself waking up laying directly on the mattress. Due to Covid they were not serving hot breakfast however they kindly offered us a bag breakfast. It included a juice box, a muffin, a yoghurt, a fruit cup and a boiled egg. Also served tea or coffee. I can’t say enough about how kind and helpful the front desk staff were! Very accommodating and friendly! I also appreciated the parking in the covered parking lot.
於 2020 年 12 月住了 2 晚
reservation 於 2020年12月22日的回應
Hi Janelle: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

真實旅客

家人同遊
讚好：職員與服務和客房舒適度
於 2020 年 12 月住了 1 晚
reservation 於 2020年12月8日的回應
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

6/10 一般

M-Rae

家人同遊
讚好：職員與服務
不滿：整潔度和客房舒適度
You get what you paid for
The room was old and was not clean. The heated pool was at 18 degrees but they have a dryer vent that blows steam across the pool so at first glanse you think the pool is warm. We requested a pet friendly room and saw a dried pee stain on the carpet. The bathroom was dirty around toileitte. Brown skum. Breakfast was good. In the moutains but are only view was a wall. Nice balcony with no view.
於 2020 年 12 月住了 2 晚
reservation 於 2020年12月8日的回應
Hi M-Rae: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

真實旅客

於 2020 年 12 月住了 1 晚
reservation 於 2020年12月8日的回應
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

mugurel andrei

家人同遊
讚好：整潔度、職員與服務和客房舒適度
best value for money in Banff
Overall this was a great choice! while the buiding is not brand new, the bed was great and quiet heating (no noisy fans).I will definitely book again here! Also the breakfast was great.
於 2020 年 11 月住了 1 晚
reservation 於 2020年12月2日的回應
Hi Mugurel: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

Scott (Calgary )

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really like the hotel. Staff is very friendly, hotel is quite clean and free breakfast tops it off. It’s a bit of a dated hotel but if you’re spending a day skiing or boarding this hotel will do the trick! The price is fair although the bedrooms could use a bit of maintenance. Overall I will continue to stay here time and time again!
於 2020 年 11 月住了 1 晚
reservation 於 2020年12月1日的回應
Hi Scott: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 11 月住了 1 晚
reservation 於 2020年12月1日的回應
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

May

於 2020 年 11 月住了 2 晚
reservation 於 2020年12月8日的回應
Hi May: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Arrived late person at the desk was very friendly. Check person was also friendly and efficient.
於 2020 年 11 月住了 1 晚
reservation 於 2020年11月27日的回應
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

真實旅客

於 2020 年 11 月住了 1 晚
reservation 於 2020年11月24日的回應
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Had An Amazing Breakfast Taking Into Account Best Covid Practices
於 2020 年 11 月住了 1 晚
reservation 於 2020年11月20日的回應
Hi Daniel: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

Vito

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great value
My stay was wonderful , everything you need for a comfortable stay. Would stay again definitely.
於 2020 年 11 月住了 1 晚
reservation 於 2020年11月20日的回應
Hi Vito: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

4/10 欠佳

Melody

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Not impressed
The beds were horrible, the carpet was DISGUSTING, and it was like a sauna in the room and the whole building - took the whole day to air out with the balcony door open. And that was frustrating because my 2 yr old kept going out there which was dangerous for him so I had to keep running out after him.
於 2020 年 11 月住了 1 晚
reservation 於 2020年11月4日的回應
Hi Melody: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 10 月住了 1 晚
reservation 於 2020年10月21日的回應
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和設施服務
於 2020 年 10 月住了 2 晚
reservation 於 2020年10月16日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Overall stay was good, only complaint is the walls are thins and can hear people talking and laughing.
於 2020 年 10 月住了 1 晚
reservation 於 2020年10月13日的回應
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

真實旅客

於 2020 年 10 月住了 1 晚
reservation 於 2020年10月13日的回應
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 優異

真實旅客

於 2020 年 10 月住了 1 晚
reservation 於 2020年10月13日的回應
HI: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 不錯

Arleynne

家人同遊
讚好：職員與服務
不滿：住宿狀況
於 2020 年 10 月住了 1 晚
Front Desk Team 於 2020年10月12日的回應
Hi Ms Arleynne, Thank you for sharing your rate on your recent stay with here at the Banff Voyager Inn. Warm regards

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
It was a good breakfast , friendly staff, Close parking
於 2020 年 10 月住了 1 晚
reservation 於 2020年10月13日的回應
HI: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.