Dear Kun,We're thrilled to hear that our hotel feels like your second home in BKK! It's wonderful to know that you find our room suitable for families as well. We strive to create a welcoming and comfortable environment for all our guests. We look forward to welcoming you back soon!Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Tak Wing,Thank you for your kind rating! We are delighted that you have a nice stay with us and it was our pleasure to have you staying with us. We hope to have a chance to welcoming you back again soon.Best regards,Pornthippa Boonchaliew Guest Service Manager

Dear KAM HO,Thank you for our 5 stars rating of your recent stay with us. We are delighted to hear that you had a nice stay with us and it was our pleasure to have you as our guest. We hope to have a chance to welcoming you back soon.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Hoi Lun,Thank you for your review. We're pleased you enjoyed our spacious rooms. We understand the importance of proximity to public transportation. We apologize for any inconvenience regarding the BTS station distance. Your feedback is valuable, and we appreciate your insights. We hope to welcome you back for another positive experience.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Kee Kwan Susanna,Thank you for your delightful feedback! We're thrilled to hear about your positive experience with our team. Our dedicated concierge and front desk staff take pride in providing exceptional service, ensuring efficiency and professionalism. Celebrating your birthday with a surprise basket and balloon reflects our commitment to creating memorable moments. We appreciate your kind words and look forward to welcoming you back for more exceptional experiences.Best Regards,Pornthippa BoonchaliewGuest Service Manager

Dear valued guest,Thank you for sharing your positive experience with our helpful and friendly staff. We appreciate your feedback regarding the lack of a plug in the washroom and apologize for any inconvenience caused. We value your suggestion and will certainly consider it for future improvements. We look forward to welcoming you back on your next trip to Bangkok. Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Valued Guest, Thank you for your kind taking the time to provide us the feedback of your recent stay with us. We are delighted to read that our service and facilities met with your expectations. Your encouraging compliments are certainly appreciated and have been passed on to our team. It was a pleasure to have you as our guest. We hope that you will remain confident in us for your future stays. We look forward to welcoming you back to Ascott Embassy Sathorn Bangkok soon. Kind regards,Pornthippa BoonchaliewGuest Service Manager

Dear Manuel,Thank you for taking the time to share your experience following your recent stay with us.We were delighted to read that you enjoyed your stay with us overall and please accept our sincere apologies for any disappointments caused by the sauna operation. I have forwarded your comments to our all concern for our improvement. Once, again thank you for your comment and we hope that you will remain confident in us for your future stays. Kind regards,Pornthippa BoonchaliewGuest Service Manage

Dear Nicolas, Thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Ascott Embassy Sathorn Bangkok! Your kind rating will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon. Yours sincerely,Pornthippa Boonchaliew

Dear Sze Yin,Thank you for your time to share the experience of your recent stay with us. It was our pleasure to have you as our guest and we hope to welcoming you back soon.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Valued guest,Thank you for your kind taking the time to provide us the feedback following your recent stay with us. We are delighted to read that you enjoyed the stay with us and rating us with full score. It was a pleasure to have you as our guest. We hope that you will remain confident in us for your future stays. We look forward to welcoming you back to Ascott Embassy Sathorn Bangkok soon. Kind regards,Pornthippa BoonchaliewGuest Service Manager

Dear Janice,Thank you for your kind taking the time to provide us the feedback following your recent stay with us. We are delighted to read that you enjoyed the stay with us. It was a pleasure to have you as our guest. We hope that you will remain confident in us for your future stays. We look forward to welcoming you back to Ascott Embassy Sathorn Bangkok soon. Kind regards,Pornthippa BoonchaliewGuest Service Manager

Dear YUI FAI BEN,Thank you for your time to share the experience of your recent stay with us.We are glad to know that you have a pleasant stay with us. Your value comment has been share to team and it was our pleasure to have you as our guest.We hope to have a chance to welcoming you back again in the near future.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Ju-Ying, Thank you for your time to share us your experience of the recent stay with us. We hope to a chance to welcoming you back in the near future.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Ho Man,Thank you for your feedback on your recent stay at Ascott Embassy Sathorn Bangkok Hotel. Please accept our sincere apologies for any disappointments you had encountered during your stay. I have passed on your comments to department heads concerned for the corrective measures. We do apologize for the inconveniences caused and hope to have a chance to welcoming you back to Ascott Embassy Sathorn Bangkok in the near future.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Chi Hung Roy,Thank you for your kind taking the time to provide us the feedback of your recent stay with us. We are delighted to read that our service and facilities met with your expectations. Your encouraging compliments are certainly appreciated and have been passed on to our team. It was a pleasure to have you as our guest. We hope that you will remain confident in us for your future stays. We look forward to welcoming you back to Ascott Embassy Sathorn Bangkok soon. Kind regards,Pornthippa BoonchaliewGuest Service Manager

Dear PUI SHAN,Thank you for your time to share the experience of your recent stay with us.It was our pleasure to have you as our guest and we do hope to have a chance to welcoming you back in the near future.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear HOI WAI,Thank you for your time to provide us the rating via Expedia of your recent stay with us.We hope to have a chance to welcoming you back in the near future.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Yuet sun jimmy,Thank you for your feedback follow your recent stay with us.We are regret to learn that you had experienced with the bad smell in the room, please accept our sincere apologies for this inconvenience. Your comment has been shared to Housekeeping Manager to review and improve in this area.Once agian, thank you for your comment and we hope to have a chance to welcoming you back in the near future.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Kelvin, Thank you for your kind taking the time to provide us the feedback of your recent stay with us. We are delighted to read that our service and facilities met with your expectations. Your encouraging compliments are certainly appreciated and have been passed on to our team. It was a pleasure to have you as our guest. We hope that you will remain confident in us for your future stays. We look forward to welcoming you back to Ascott Embassy Sathorn Bangkok soon. Kind regards,Pornthippa BoonchaliewGuest Service Manager

Dear Ka Wai on,Thank you for your feedback of the recent stay with us.We are glad to know that you had enjoyed the stay and please accept our apologies for the inconvenience from the noise disturbance from the air con during the night. Your comment has been shared to our Engineer Manager for the improvement.Once again, thank you for your kind feedback and we do hope to have a chance to welcoming you back in the near future.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Valued guest,Thank you for your time to provide us the feedback of your recent stay with us and please accept our sincere apologies for the inconvenience caused to you by the internet problem during the stay. I have forwarded your comments to all concerns to review and improve in the needed area.Your comment is importance to us in assessing our performance also your observations have provided us with an invaluable opportunity to ensure that we continue to provide the standard of service and facilities which you expect from our hotel. We hope that you will remain confident in us for your future stays. Kind regards,Pornthippa Boonchaliew Guest Service Manager

Dear Yau Sin,Thank you for your time to share your experience at Ascott Embassy Sathorn Bangkok. It was our pleasure to know that you had enjoyed the stay with us. We hope to have a chance to welcoming you back soon. Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Chin Hung,Thank you very much for your time to share your experience stay with us.We are delighted to learn that you enjoyed the stay with us and our service met to your expectation. It was our pleasure to have you as our guest. We hope to have a chance to welcoming you back soon.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Yun Sang,Thank you for your value time to provide us the feedback following your recent stay with us.We are delighted to learn that you enjoy your stay with us and it was our pleasure to have you as our guest. We hope to have a chance to welcoming you back soon.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Valued guest,We're thrilled to hear you enjoyed your stay at our hotel! Your satisfaction is our priority, and we're glad you appreciated our spacious rooms, well-equipped kitchen, complimentary amenities, excellent service and convenient location. Apologies for any inconvenience regarding the bathroom socket; we'll look into this matter for your future comfort. We look forward to welcoming you again soon!Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Hao-Jui, Thank you for your kind time to provide us the good rating via Expedia review. It was our pleasure to have you as our guest. We hope to have a chance to welcoming you back again soon. Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear chi hang,Thank you for taking the time to provide us the feedback following your recent stay with us at Ascott Embassy Sathorn Bangkok Hotel.We do sincerely regret to learn that you were disappointed with our service. Please accept our sincere apologies for the disappointment and distress for this caused. Please be assured that we take your negative experience in our hotel very serious and if you can give us more detail so that we can improve.Once again, I am terribly sorry for this and do still wish that Ascott Embassy Sathorn will have the future opportunity to welcome you back soon.Kind regards,Pornthippa Boonchaliew Guest Service Manager

Dear Kam Keung, Thank you for your kind taking the time to provide us the feedback following your recent stay with us. We are delighted to read that our service and facilities met with your expectations and please accept our apologies for the inconvenience of the location, our place is situated in the business district where are able to access to many areas thus there would have been some traffic issues during the day, however we do provide the shuttle to send our resident guest to the nearest Sky Train station. Once again, thank you for your comment and it was a pleasure to have you as our guest. We hope that you will remain confident in us for your future stays. We look forward to welcoming you back to Ascott Embassy Sathorn Bangkok soon. Kind regards,Pornthippa BoonchaliewGuest Service Manager

Dear ivy yuen wei,Thank you for your kind time to provide us the good rating following your recent stay with us. It was our pleasure to have you as our guest. We hope to have a chance to welcoming you back in the near future.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Valued guest,Thank you for your kind rating of your recent stay with us. It was our pleasure to have you as our guest. We hope to have a chance to welcoming you back in the near future.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Yuk Chun,Thank you for your time to give us the feedback and good rating following your recent stay with us. It was our pleasure to have you stay with us and look forward to welcoming you back in the near future.Best regards,Pornthippa Boonchaliew Guest Service Manager

Dear Cheng We,Thank you for your time to give us the feedback and good rating following your recent stay with us. It was our pleasure to have you stay with us and look forward to welcoming you back in the near future.Best regards,Pornthippa Boonchaliew Guest Service Manager

Dear Chen Yu,Thank you for your kind taking the time to provide us the good rating following your recent stay with us. It was a pleasure to have you as our guest. We hope that you will remain confident in us for your future stays. We look forward to welcoming you back to Ascott Embassy Sathorn Bangkok soon. Kind regards,Pornthippa BoonchaliewGuest Service Manager

Dear Valued guest, Thank you for taking the time to complete the online guest satisfaction survey following your recent stay with us. We were delighted to read that you enjoyed your stay with us overall and that you were impressed by the service from our team. I will certainly pass on to the team. In the meantime, please accept our sincere apologies for any disappointments caused by the breakfast quality. I have forwarded your comments to all concerns to review and improve in the needed area.We look forward to welcoming you back to Ascott Embassy Sathorn in the near future. Kind regards,Pornthippa BoonchaliewGuest Service Manager

Dear Valued guest, Thank you for your comment and provide us a good rating of your recent stay with us at Ascott Embassy Sathorn Bangkok. It was a pleasure to have you as our guest. We hope that you will remain confident in us for your future stays. We look forward to welcoming you back to Ascott Embassy Sathorn Bangkok soon. Kind regards,Pornthippa BoonchaliewGuest Service Manager

Dear Ka-Ho,Thank you for your time to provide the feedback of your recent stay. We regret to learn that our shuttle bus service is not meet to your expectation and please accept our sincere apologies for this matter. We hope that you will remain confident in us for your future stays. Best regards,Pornthipppa BoonchaliewGuest Service Manager

Dear Ms. Man Yu, Thank you for your kind taking the time to complete our online guest satisfaction survey following your recent stay with us. We are delighted to read that our service and facilities met with your expectations. It was a pleasure to have you as our guest. We hope that you will remain confident in us for your future stays. We look forward to welcoming you back to Ascott Embassy Sathorn Bangkok soon. Kind regards,Pornthippa BoonchaliewGuest Service Manager

Dear MARCO,Thank you for your 5-star rating! We're delighted to know that you had an enjoyable experience with us. We appreciate your support and look forward to welcoming you back for another fantastic stay.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Juan,Thank you for your glowing review! We're thrilled to hear that you had a great stay with us and appreciated our hotel's ambiance and friendly staff. We're excited to announce that a restaurant will soon be opening on-site to enhance your dining experience. We look forward to welcoming you back for another memorable stay, complete with even more convenience and comfort.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Chris, Thank you for awarding us a perfect score! We're delighted to hear that our service and product met your expectations. Our team strives to deliver exceptional service, and your positive feedback motivates us to continue exceeding standards. We look forward to welcoming you again soon. Warm regards, Pornthippa Boonchaliew Guest Service Manager

Dear Henry, Thank you for the glowing 5-star review! We're delighted to hear you enjoyed the stay with us. Your kind words motivate our team to continue delivering exceptional experiences. We look forward to welcoming you again.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Samuel,Thank you for taking the time to share your experience. We appreciate your 4-star rating and are delighted to have had the opportunity to serve you. If you have any specific feedback or suggestions for improvement, please feel free to reach out. We look forward to welcoming you again soon!Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Brandon,Thank you for sharing your experience. We're delighted to hear you enjoyed our prime location and well-maintained rooms. We apologize for any inconvenience caused by the nearby construction. Your feedback is crucial, and we're committed to ensuring future stays are even more enjoyable. Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear ???,Thank you for taking the time to share your experience. We appreciate your 5-star rating and are delighted to have had the opportunity to serve you. If you have any specific feedback or suggestions for improvement, please feel free to reach out. We look forward to welcoming you again soon!Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear Jaroslaw, Thank you for your glowing review of your recent stay with us. We are delighted to hear that you enjoyed your stay with us. It was our pleasure to have you as our guest and we hope to have a chance to welcoming you back soon.Best regards,Pornthippa BoonchaliewGuest Service Manager

Dear James,Thank you for your kind rating of the recent stay with us. We are delighted to hear that you enjoyed your stay and hope to have a chance to welcoming you back again.Best regards,Pornthippa BoonchaliewGuest Service Manager