衛生標準

察殿恩博利套房酒店的評價

5 out of 5
察殿恩博利套房酒店
622 Sukhumvit Soi 24, Bangkok, Bangkok

評價

8.6

優異

10 分評分,優異;1003 則評價中有 474 則" "
8 分評分,不錯;1003 則評價中有 382 則" "
6 分評分,一般;1003 則評價中有 105 則" "
4 分評分,欠佳;1003 則評價中有 32 則" "
2 分評分,很差;1003 則評價中有 10 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Wai Man Raymond

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 5 晚
Chatchawan Napawan 於 2023年12月12日的回應
Dear Wai Man,Greetings from Emporium Suites by Chatrium.Thank you for your precious time to share your stay experience on this platform. I am thrilled to read that you have such a great time with our facilities and services.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 優異

Connie Hong Yee

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Please send all future email /questionnaire in HK (English) or allow us to choose Otherwise great location, service and close to shopping and public transport. Wonderful spacious rooms.
於 2023 年 10 月住了 4 晚
Chatchawan Napawan 於 2023年11月1日的回應
Dear Connie Hong Yee,Greetings from Emporium Suites by Chatrium.It is with great pleasure that I read your kind review of your stay at Emporium Suites by Chatrium. I am happy to know that we made your stay special and that you enjoyed your experience at our hotel.We look forward to welcoming you back again with us, and our associates will be more than happy to serve you.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 6 晚

10/10 優異

SEK MING

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 7 晚
Sawitree 於 2023年5月9日的回應
Thank you very much for your review of your stay at Emporium Suites by Chatrium and for sharing this here on this platform. It is a pleasure to know that you had a pleasant and satisfying experience at our hotel.

6/10 一般

pong shing

於 2023 年 3 月住了 2 晚
sawitree 於 2023年5月9日的回應
Thank you very much for your review of your stay at Emporium Suites by Chatrium and for sharing this here on this platform.

6/10 一般

Hon Ming

伴侶同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
近BTS,交通方便,員工有禮,我10年前已開始住這裡,房間至今仍然是當年的模樣,裝修依舊,未有翻新,尤其廁所和廚房,給予人陳舊的感覺。
Sawitree 於 2023年1月11日的回應
Dear Sir Greetings from Emporium Suites by Chatrium.Thank you for choosing Emporium Suites by Chatrium and review your stay on this platform. We are more than delighted to know that you enjoyed your time with us and highly appreciate your valuable feedback.

8/10 不錯

Fung Ying Kit

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
最鍾意泳池,房間也不錯!但係left 就比較慢,另外早餐唔夠豐富,唔太多選擇,希望有所改善!值得一提,員工好友善,整體都滿意!今次旅程相當愉快,其待下次再玩🙏😁
Chatchawan Napawan 於 2022年11月8日的回應
Dear Fung Ying Kit,Sawasdee Krup and Greetings from Emporium Suites by Chatrium.Thank you very much for taking your precious time and write a review of your recent stay at our hotel. Your invaluable feedback helps us greatly to identify areas in which we are doing well and more importantly area in which we can do better. We have noted of your comment regarding the variety of breakfast arrangement and please rest assured that we will make a difference.I am glad however to read that overall you enjoyed your stay with us and hope you will have an opportunity to visit us again in the not too distant future.Yours sincerely,Chatchawan NapawanGeneral Manager

10/10 優異

Hau Man

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 7 晚

10/10 優異

Wai Man Raymond

於 2019 年 10 月住了 4 晚
Sutheenuch M. 於 2020年5月8日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards, Sutheenuch M. (Miss) // Assistant Front Office Manager

10/10 優異

Wai Man Raymond

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The room of Emporium Suites by Chatrium is much bigger than other hotels. The location is convenient and just a minute walk from Phrom Phong BTS station. The swimming pool is one of the main reason that I choose this hotel. It is big and nice ! The view of the room is also beautiful! I will definitely book again which I did it every time I stayed in Bangkok!
於 2020 年 2 月住了 2 晚
Sawitree 於 2020年3月4日的回應
Thanks for staying with us. We appreciate your feedback! Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
入住客人多,等電梯上落較多時間,入住房間有大曱甴。 房間好大,早餐豐富,泳池大,整體不錯,樓下有大型商場方便購物
於 2020 年 1 月住了 4 晚
Sawitree 於 2020年1月30日的回應
Thanks for staying with us. We appreciate your feedback! Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

10/10 優異

Wai Man Raymond

於 2019 年 12 月住了 6 晚
Sutheenuch M. (Ms.)/Assistant Front Office Manager 於 2020年5月8日的回應
Thanks for staying with us. We appreciate your feedback! Yours sincerely

8/10 不錯

sing wai joseph

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
location location location, there are two large shopping malls and food halls, BTS 5 minutes away
於 2019 年 11 月住了 9 晚
Sawitree 於 2019年12月10日的回應
Thanks for staying with us. We appreciate your feedback! Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

10/10 優異

Chan

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice experience and the staff are all nice and friendly they make my trip very happy
於 2019 年 11 月住了 4 晚
Sawitree 於 2019年12月3日的回應
Thanks for staying with us. We appreciate your feedback! We are looking forward to welcome you back again soonest. Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚
Mathurose-Rose 於 2019年11月26日的回應
I really appreciate your review and glad to see you had a great time staying with us. We wish to welcome you back again in the future. Thank you for choosing Emporium Suites, Bangkok! Kind regards, Mathurose-Rose

6/10 一般

真實旅客

多人同遊
讚好:設施服務
泳池及健身設施幾好, 但房間廁所設施比較舊, 我住那層的房間清潔不太好,最後一晚沒有洗理垃圾桶, 早餐都得好!
於 2019 年 11 月住了 3 晚
Sawitree 於 2019年11月24日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,Sawitree K. (Ms) / Assistant Front Office Manager

10/10 優異

HELEN (HK)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
近BTS 站位置很好 早餐款式每天更換及不用排隊 房間比-般酒店大 原本我們訂2間雙人房酒店員工問我們是否-個家庭,如果係可以upgrade我們住2bedrooms 房間,房間超大還有大露台可以看到日落
於 2019 年 11 月住了 6 晚
sawitree 於 2019年11月24日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,Sawitree K. (Ms) / Assistant Front Office Manager

6/10 一般

真實旅客

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
房間內整體一般,但以多年泰國旅遊的酒店比較,這一間性價比是最差. 特別是廁所位置 非常舊,毛巾黑,水壓慢,熱水慢,去水塞, 廁所門是 一間公屋的廁所門 求其用白油漆油的. 我相信 我此生是不會再去這一間洒店
於 2019 年 11 月住了 4 晚
Sawitree 於 2019年11月24日的回應
Thank you very much for you comment.We’re sorry you were unhappy of the room- we’ll work hard to fix the issue you experienced. Thanks for letting us know. Best regards, Sawitree K (Miss) Assistant Front Office Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 2 晚
Sawitree 於 2019年11月5日的回應
Thanks for staying with us. We appreciate your feedback! Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
蓮蓬頭的出水水量不夠大
於 2019 年 10 月住了 3 晚
Sawitree 於 2019年10月22日的回應
Thanks for staying with us. We appreciate your feedback! Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
於 2019 年 10 月住了 4 晚
Sawitree 於 2019年10月22日的回應
Thanks for staying with us. We appreciate your feedback! Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

10/10 優異

LIM CHI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間大、員工服務有水準。
酒店位置超便利,房間空間感很大、設施齊全、清潔。員工有禮及熱情,前台和清潔員辦事迅速。
於 2019 年 10 月住了 4 晚
Sawitree 於 2019年10月22日的回應
Thanks for staying with us. We appreciate your feedback! Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

10/10 優異

Ka Lai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
幾好
於 2019 年 10 月住了 1 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年10月8日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
於 2019 年 8 月住了 4 晚
Sawitree 於 2019年9月19日的回應
Thanks for staying with us. We appreciate your feedback! Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
距離BTS Phrom Phong站十分近,雖然不是新開的酒店,但房間及浴室都好乾淨,而且酒店職員十分有禮貌,前台接待客人chick in 時,很快地解決客人的要求,這是十分讚的地方。
於 2019 年 9 月住了 2 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年9月12日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

8/10 不錯

Heng Kei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點方便,酒店雖舊但房間設備新且服務完善、有禮。
於 2019 年 8 月住了 2 晚
Sutheencuh M. (Miss) 於 2019年9月6日的回應
Appreciate you good comment about our location and our service. Yours sincerely.

6/10 一般

LAI

讚好:整潔度和客房舒適度
這次的商務之旅,我們有四位,訂了二個房間,我們希望這二間可以近一點,在之前訂房就有註明了,但結果是二個非常遠的距離,不同的方向。感覺很不好
於 2019 年 8 月住了 3 晚
Sawitree 於 2019年8月31日的回應
We’re sorry you were unhappy of the room arrangement - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room upgraded to Executive room. Much bigger. Very convenient location with malls and dining place nearby.
於 2019 年 8 月住了 6 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年8月28日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 2 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年6月27日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

10/10 優異

真實旅客

於 2019 年 6 月住了 3 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年6月13日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

4/10 欠佳

真實旅客

讚好:職員與服務
不滿:整潔度和住宿狀況
Excellent location and staff. But, maintenance of the room and quality of the breakfast were quite poor . For the room, we felt bitten by flea during the stay. The kitchenette seemed not in use for a long time and not ready for use. For the breakfast, the choices were little and the quality did not match the star rating of the hotel. In fact,
於 2019 年 5 月住了 3 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年6月5日的回應
Thank you for your feedback We are so sorry that some of our services did not reach the standard as it should be. And it was not a standard by which we expected you to experience during your stay with us I really appreciate your review so that we will work harder for future improvement. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

6/10 一般

真實旅客

於 2019 年 4 月住了 3 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年5月6日的回應
Thank you for your feedback We are so sorry to hear that you experienced some difficulties during your stay with us. I really appreciate your review so that we will work harder for future improvement. Best Regards,

6/10 一般

LAI YAN

讚好:職員與服務、住宿狀況和客房舒適度
職員不夠細心及主動
毛巾不太整潔, 灰白色及有點霉, 讓人不敢使用。另外, 如要外出叫車, 等車需時(較banyan tree 慢很多)職員安排車輛時有點混亂發不主動, 多次要找職員要求幫忙, 職員亦不會替你查問是否用meter計算, 上車後及開車後才知不是用meter計, 讓乘客自己議價, 即使價錢不對亦因已開車而不能下車, 多次讓我有中伏的感覺....對比banyan tree hotel, 此酒店職員不夠細心及主動!
於 2019 年 4 月住了 3 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年5月21日的回應
Thank you for your feedback We are so sorry to hear that you experienced some difficulties during your stay with us. I really appreciate your review so that we will work harder for future improvement. Best Regards,

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務和住宿狀況
房間大整潔而且服務好.位置超方便雨傘也可不用因為商場可連接TBS.所以還会去住如果去曼谷.價位也不高值得去住.健身室大.泳池也可以.汗蒸有乾的濕的而且也很好.
於 2019 年 3 月住了 4 晚
sally 於 2019年4月2日的回應
Thanks for staying with us. We appreciate your feedback! Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
這是我第三次入住的酒店,房間寬敞舒適,位置很方便!大堂或房務員工很有禮貌,如果要的士外出,員工會幫忙同司機說泰文地址(酒店叫車會打咪表價),非常感謝酒店所有員工,服務一流,設施完善,下次會再入住!
於 2019 年 3 月住了 3 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年3月24日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

6/10 一般

Michael (HK)

讚好:住宿狀況
酒店位置超正,房間內設備未到四星級,沖涼洗頭用品水準低
於 2019 年 2 月住了 5 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年3月6日的回應
Thank you for your feedback I really appreciate your review so that we will work harder for future improvement. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel very very very very very very very very good
於 2019 年 2 月住了 3 晚
Mathurose-Rose 於 2019年2月21日的回應
I really appreciate your review and glad to see you had a great time staying with us. We wish to welcome you back again in the future. Thank you for choosing Emporium Suites, Bangkok! Best regards,

10/10 優異

ka chun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點十分方便
於 2019 年 2 月住了 3 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年2月19日的回應
Thank you for your feedback We really appreciate your review and hope to welcome you again. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

10/10 優異

Yu hsin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置佳,房間舒適度好,唯一確點,硬體設備需維護(房間號碼有點銹)
於 2019 年 2 月住了 4 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年2月19日的回應
Thank you for your feedback We really appreciate your review and hope to welcome you back again. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

10/10 優異

HsinTsang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 3 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年2月12日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

10/10 優異

Chiayun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置方便,高樓層住房夜景非常美。 早餐略普通,如果可以再調整些會更好。
於 2019 年 1 月住了 1 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年1月28日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

2/10 很差

真實旅客

讚好:整潔度和職員與服務
不滿:住宿狀況
Every time when we have to use the lift, we need to wait for about 5- 10 mins. It’s so terrible experience if you are staying in a 5-star hotel/apartment
於 2018 年 12 月住了 4 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年1月9日的回應
Thank you for your feedback Your trouble was brought to my attention and I am deeply sorry for the inefficiency of our service. I really appreciate your response on this matter and we will strive to improve our service in the future. We are truly sorry for all inconvenience cause to you. Best Regards,

6/10 一般

Herman

讚好:職員與服務
不滿:整潔度
住的第一晚發現曱甴!第二日酒店安排換房!總算有所安排!不過房間隔音很差,晚上經常聽到水聲,出面聲!而且冷氣聲很大!
於 2018 年 12 月住了 4 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2019年1月5日的回應
Thank you for your feedback We are so sorry to hear that you experienced some difficulties during your stay with us. I really appreciate your review so that we will work harder for future improvement. Best Regards,

10/10 優異

Fiona

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good service and nice room. sun tanning at swimming pool was great also enjoyed the thann massage with a 20% discount. of course the location is good as it is just above the emporium mall and next to BTS. will definitely consider to stay here again.
於 2018 年 12 月住了 2 晚
Mathurose-Rose 於 2018年12月23日的回應
I really appreciate your review and feedback. However, we wish to welcome you back again in the future. Thank you for choosing Emporium Suites, Bangkok! Best regards, Mathurose - Rose Director of Rooms

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Close to BTS and 2 shopping malls, it’s convenience and nice
於 2018 年 12 月住了 4 晚
Mathurose-Rose 於 2018年12月23日的回應
I really appreciate your review and feedback. However, we wish to welcome you back again in the future. Thank you for choosing Emporium Suites, Bangkok! Best regards, Mathurose - Rose Director of Rooms

8/10 不錯

L

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The wifi was very weak, got disconnected all the time! Have to went thro' all part of the room to get connection!
於 2018 年 12 月住了 4 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2018年12月16日的回應
Thank you for your feedback We are so sorry to hear that you experienced some difficulties during your stay with us. I really appreciate your review so that we will work harder for future improvement. Best Regards,

6/10 一般

Chun Yu

讚好:整潔度
於 2018 年 12 月住了 3 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2018年12月9日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

6/10 一般

Cherry

讚好:職員與服務和住宿狀況
非常方便, 連接BTS站, 房間很大, 早餐款式多, 味道不錯, 服務員有禮, 唯一房間內廁所相對地細及有異味, 令人不舒服, 需要翻新
於 2018 年 11 月住了 2 晚
Thanawat T. (Mr.) / Assistant Front Office Manager 於 2018年12月9日的回應
Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

10/10 優異

Ka Man Carmen

Very comfortable and clean . Also very close to BTS station , highly recommend
於 2018 年 11 月住了 3 晚
Mathurose-Rose 於 2018年11月27日的回應
Thank you for your feedback We really appreciate your review. I wish you enjoy your stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

8/10 不錯

Brian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hot water wont come from the hose for more than 10 mins, I need to wait for at least 10-15 mins to get hot water. Breakfast is disappointed, very limited choice, especially with this price, though the view is excellent.
於 2018 年 11 月住了 3 晚
Mathurose-Rose 於 2018年11月27日的回應
Thank you for your feedback and sorry for your discomfort you experienced. Managers concerned have been informed for future improvement. Thank you for choosing Emporium Suites, Bangkok! Best Regards,