Dear Mr./Ms. elsa w, Thank you so much for your review! Thank you so much for choosing our hotel and I hope that you had a great shopping time in Pratunam market while staying with us. Thank you for mentioning our hotel location which is at the heart of Pratunam since we are just 2 steps away from Pratunam market and just 3 minutes walk from Platinum Mall and a bit further our you will find Central World Plaza and Paragon Mall. This make our hotel a heaven for shopper. Moreover, thank you for mentioning our hotel rooms which is clean and spacious..Our hotel main goals to to provide a best city hotel experience that we can offer through location, which is close to shopping center, great hotel room, which is spacial and clean and a great service. Again, thank you for staying with us and our hotel are looking forward to welcome you back to our hotel again in the near future. First House Bangkok "HEART OF PRATUNAM" Best regards, Sorayuth Chiewchansuwan (Bert) Customer Support Manager

Dear Mr./Ms. Choy Yin, Thank you so much for your review. Thank you for mentioning our hotel location which is at the heart of Pratunam since we are just 2 steps away from Pratunam market and just 3 minutes walk from Platinum Mall and a bit further our you will find Central World Plaza and Paragon Mall. This make our hotel a heaven for shopper. Moreover, like you mentioned, the foods are very easy to find and very cheap as well. The food stores are just opposite of our hotel! Again, thank you so much for coming back to our hotel. We are looking forward to welcome you back to our hotel again in the near future. First House Bangkok "Heart Of Pratunam"

Dear Sir/Madam, Thank you for your review and thank you for choosing our hotel. We truly hope you enjoyed your time shopping at Pratunam Market. Thank you for mentioning our hotel location which is very strategic for shopper since we are just one step away from the Pratunam market. Also, we are just minutes away from Platinum mall, Central World Plaza. Moreover, our hotel room will make our guests stay enjoyable since, like you kindly mentioned, our room is spacious which is very suitable for a our guests to enjoy their shopping. Also, foods are very easy to find and they taste incredible as well. The food stores start from the opposite of our hotel. Best regards,

Dear Sir/Madam, Thank you for your review and thank you for choosing our hotel! I would like to start by saying thank you for your valuable review. Our hotel welcome both positive and negative review. I can assure you that we will improve upon the review and your review give us an opportunity to improve ourselves to better serve you and other guests. You review had been forwarded to the concerning departments and they will solve the problem as soon as possible. We are terribly sorry for the bad experience you had had. We hope that we can have a chance to improve ourselves and warmly welcome you to our hotel once again to provide you an enjoyable time with us while you are travelling in Pratunam area.

Dear Sir/Madam Thank you very much for your valuable comment! Our hotel, have received some complaint on this matter and we have called for a meeting with our management team and we decided the floor will be changed to carpet which will absorb almost all of the noises that disturb you and other guests. It is my great hope that you will give our hotel a chance to serve you again. Thank you again for choosing our hotel and thank you for your valuable comment that allow us to improve ourselves to serve you and other guests better. Bert Customer Support Manager