Cool gothic hotel, I have stayed for 4 nights here, the staff are extremely nice, polite and helpful. Nice views from the room. When breakfast, the manager would also try to understand the demand and expectation of customers, she will also provide some informations around the hotel.
Although I have some bad experiences with laundry service, but the hotel had taken responsibility for my loss, show the greatest sincerity. But still, quite disappointed with the laundry service.