Dear PUI YEE,Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations. Your comments regarding room cleanliness and the buffet breakfast are duly noted, and we will address these issues with our team to ensure improvements are made. We appreciate your honesty, and we hope to have the opportunity to better serve you in the future. Best Regards,Guest Relations Team
8/10 不錯
TSUNG-HSING
商務旅客
2024年2月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
TSUNG-HSING
於 2024 年 1 月住了 1 晚
Guest Relations Team 於 2024年2月7日的回應
Dear TSUNG-HSING,Thank you for your positive feedback! We're glad to hear that you had a great experience during your stay with us. If you have any specific comments or suggestions for improvement, please feel free to share them with us. We appreciate your support and hope to welcome you back again soon!
10/10 優異
Wing Tai
2024年1月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wing Tai
於 2024 年 1 月住了 3 晚
Guest Relations Team 於 2024年1月26日的回應
Dear Wing Tai,Thank you for 5/5. We hope to welcome you back again soon.
10/10 優異
Shing Yip
2023年12月28日
Shing Yip
於 2023 年 12 月住了 3 晚
Guest Relations Team 於 2023年12月31日的回應
Dear Shing Yip, Thank you very much for your great score!
8/10 不錯
Meng Hsuan
商務旅客
2023年12月10日
讚好:職員與服務、住宿狀況和客房舒適度
Meng Hsuan
於 2023 年 12 月住了 2 晚
Guest Relations Team 於 2023年12月14日的回應
Dear Meng Hsuan , Thank you very much for your great score!
10/10 優異
ko
家人同遊
2023年12月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ko
於 2023 年 11 月住了 3 晚
Guest Relations Team 於 2023年12月10日的回應
Dear Ko,Thank you very much for sharing your positive feedback with us! We are looking forward to your next visit in Bangkok!
10/10 優異
CHI HIM
2023年11月20日
讚好:整潔度、職員與服務和設施服務
I live on the second floor of Block 3. There are some noises (water flow of the pipe) from time to time which is quite annoying.
The room is spacious and tidy. It will be better if hair dryer is provided.
The staffs are nice and the receptionists are pretty.
CHI HIM
於 2023 年 11 月住了 4 晚
Guest Relations Team 於 2023年11月23日的回應
Dear Hugh , Thank you for your feedback. We will share it to concerned department for further improvement. We hope to welcome you back soon!
4/10 欠佳
POSHENG
2023年8月31日
POSHENG
於 2023 年 8 月住了 4 晚
4/10 欠佳
MEI YAN
2023年3月16日
MEI YAN
於 2023 年 3 月住了 2 晚
Jay 於 2023年4月30日的回應
Dear Mei Yan,Greetings from Movenpick 15 Sukhumvit. At Accor hotels we strive to deliver quality customer experience and if we have not been able to do the same we look for a future opportunity soon.Wishing you a wonderful week ahead!RegardsJay SudhakaranGeneral Manager
10/10 優異
Yuen Ming
2023年3月15日
Yuen Ming
於 2023 年 3 月住了 5 晚
Jay 於 2023年4月24日的回應
Thank you Yuen Ming for this beautiful review! It was our great pleasure to welcome you to Movenpick 15 Sukhumvit, and our most treasured award is to make our guests feel comfortable and special at Movenpick 15 Sukhumvit.Your feedback will certainly motivate the entire team to create new levels of guest experience. The team looks forward to welcoming you back again soon!Regards,Jay SudhakaranGeneral Manager
Dear valued guest,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us.
we are truly pleased to hear that our facilities, staff and overall were able to provide the service that met your expectations.
We are very sorry to hear that you had a less than pleasant experience you had with our service, as our service is one of our top categories and most of the guests satisfied our services. On the other hand, we have reported the issue to the related departments for further investigation and improve overall. Please be rest-assured that we take this matter very seriously as assuring our guests' happiness during their stay is our ultimate goal.
Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our usual high standards.
Best regards,
Palida Choonukulpong
Communications Manager
10/10 優異
真實旅客
2020年2月3日
真實旅客
於 2020 年 1 月住了 3 晚
Palida Choonukulpong 於 2020年2月3日的回應
Dear valued guest,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
We are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
Dear CHI CHEN,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us.
we are truly pleased to hear that our staff and Lelawadee restaurant were able to provide the service that met your expectations.
We are noted your comments and we have proper standard pest control to avoid of this issue. Moreover, we will be shared with the department concerned to review their service mind and improve overall. Your comments were really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction.
Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
真實旅客
2020年1月31日
真實旅客
於 2020 年 1 月住了 4 晚
Palida Choonukulpong 於 2020年2月3日的回應
Dear valued guest,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
We are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
Dear Anysia,
Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
Your comment cannot be more perfect, and we are truly pleased to hear that our facilities, staff, complimentary birthday cake, location (with complimentary Tuk Tuk shuttle service to Terminal 21 shopping mall, BTS skytrain, MRT subway 24/7) and overall were able to provide the service that met your expectations.
Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
6/10 一般
Jadechan
家人同遊, 伴侶同遊
2020年1月19日
讚好:整潔度
整體環境可以,但網上訂購的房間與現場給予的房間大小有出入,BST skytrain 的shutter bus 每次也等很久,最長等了25 分鐘一班 ,時間在下午3:00 pm 。早餐水準比我上一次來差了少少,有待改善。
Jadechan
於 2020 年 1 月住了 3 晚
Palida Choonukulpong 於 2020年1月28日的回應
Dear Jadechan,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us.
We are noted your comments about breakfast and complimentary Tuk Tuk. Refer to Tuk Tuk, we offer complimentary to Terminal 21 shopping mall, BTS skytrain, MRT subway 24/7. But sometimes, Tuk Tuk might be delayed depends on traffic. Refer to the breakfast, we offer variety of foods and change as daily basis. Moreover, we will be shared with the department concerned to review their service mind. Your comments were really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction.
Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards.
Best regards,
Palida Choonukulpong
Communications Manager
10/10 優異
Vicky
伴侶同遊
2020年1月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Vicky
於 2020 年 1 月住了 4 晚
Palida Choonukulpong 於 2020年1月20日的回應
Dear Vicky,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
We are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
Monica (Macau)
家人同遊
2019年12月21日
讚好:職員與服務和設施服務
Staff very polite, warm-hearted, and very willing to help. We wanted to book a car for one day tour, Chacha helped us to bargain for a very good price, all are happy.
Monica
於 2019 年 12 月住了 3 晚
Palida Choonukulpong 於 2019年12月25日的回應
Dear Monica,
Thank you for taking your time to write this generous review of us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service especially Mr.Cha Cha. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards.
We certainly look forward to welcoming you back soon for another wonderful experience.
Best regards,
Palida Choonukulpong
Communications Manager
10/10 優異
Chin hua
2019年12月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chin hua
於 2019 年 12 月住了 2 晚
Palida Choonukulpong 於 2019年12月25日的回應
Dear Chin hua,
Thank you for staying at Mövenpick Hotel Stuk tukukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
10/10 優異
JUNG YU
2019年12月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
JUNG YU
於 2019 年 12 月住了 3 晚
Palida Choonukulpong 於 2019年12月16日的回應
Dear JUNG YU,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
We are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
6/10 一般
真實旅客
2019年12月4日
真實旅客
於 2019 年 11 月住了 6 晚
Palida Choonukulpong 於 2019年12月13日的回應
Dear valued guest,
Thank you for choosing to stay at Mövenpick Hotel Sukhumvit 15, Bangkok and please accept our apologies for not reaching your expectations.
In our efforts to constantly improve, it would be very helpful if you could let us know more constructive details about your stay.
Best regards,
Palida Choonukulpong
Communications Manager
10/10 優異
真實旅客
多人同遊
2019年11月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 11 月住了 2 晚
Palida Choonukulpong 於 2019年11月12日的回應
Dear valued guest,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
10/10 優異
真實旅客
2019年11月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 11 月住了 2 晚
Palida Choonukulpong 於 2019年11月11日的回應
Dear valued guest,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
真實旅客
2019年10月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 10 月住了 3 晚
Palida Choonukulpong 於 2019年10月28日的回應
Dear valued guest,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
真實旅客
伴侶同遊, 多人同遊
2019年10月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We have had great time over there, staff were nice and helpful. I will stay over there when I visit Bangkok next time.
真實旅客
於 2019 年 10 月住了 3 晚
Palida Choonukulpong 於 2019年10月22日的回應
Dear valued guest,
Thank you for taking your time to write this generous review of us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service and had a positive stay. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards.
We certainly look forward to welcoming you back soon for another wonderful experience.
Best regards,
Palida Choonukulpong
Communications Manager
10/10 優異
Wing yip
2019年10月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wing yip
於 2019 年 10 月住了 2 晚
Palida Choonukulpong 於 2019年10月16日的回應
Dear Wing yip,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
Ling (hk)
2019年10月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
之前住過房間整體可以,但如果可以改善房間毛巾潔淨就最好。
Ling
於 2019 年 9 月住了 1 晚
Palida Choonukulpong 於 2019年10月10日的回應
Dear Ling,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us.
we are truly pleased to hear that our facilities, staff and overall were able to provide the service that met your expectations.
We are noted your comments and we will be shared with the department concerned to review and improve overall. Your comments were really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction.
Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
真實旅客
2019年9月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
物超所值的飯店
房間非常乾淨,服務人員很專業,地點很方便,飯店還有地鐵站的接送,下次去還會再入住。
真實旅客
於 2019 年 4 月住了 3 晚
Palida Choonukulpong 於 2019年10月2日的回應
Dear valued guest,
Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
Your comment cannot be more perfect, and we are truly pleased to hear that our room, service and location (with complimentary Tuk Tuk shuttle service to Terminal 21 shopping mall, BTS skytrain MRT subway 24/7) were able to provide the service that met your expectations.
Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
真實旅客
2019年9月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 9 月住了 4 晚
Palida Choonukulpong 於 2019年9月30日的回應
Dear valued guest,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
真實旅客
2019年9月25日
讚好:職員與服務、住宿狀況和客房舒適度
職員友善,地點方便,洗手間毛巾殘舊感覺不清潔。
真實旅客
於 2019 年 9 月住了 3 晚
Palida Choonukulpong 於 2019年9月27日的回應
Dear valued guest,
Thank you for taking your time to write this generous review of us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service and had a positive stay. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards.
Moreover, we are truly pleased to hear that our location with complimentary Tuk Tuk shuttle service to Terminal 21 shopping mall, BTS skytrain, MRT subway 24/7 was able to provide the service that met your expectations.
Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
真實旅客
2019年9月18日
真實旅客
於 2019 年 9 月住了 4 晚
Palida Choonukulpong 於 2019年9月18日的回應
Dear valued guest,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
6/10 一般
Rainy
2019年9月12日
讚好:整潔度和客房舒適度
Rainy
於 2019 年 8 月住了 4 晚
Palida Choonukulpong 於 2019年9月16日的回應
Dear Rainy,
Thank you for choosing to stay at Mövenpick Hotel Sukhumvit 15, Bangkok and please accept our apologies for not reaching your expectations.
In our efforts to constantly improve, it would be very helpful if you could let us know more constructive details about your stay.
Best regards,
Palida Choonukulpong
Communications Manager
10/10 優異
真實旅客
2019年8月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 8 月住了 3 晚
Palida Choonukulpong 於 2019年8月20日的回應
Dear valued guest,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
Dear SHIH-CHENG,
Thank you for choosing to stay at Mövenpick Hotel Sukhumvit 15, Bangkok and please accept our apologies for not reaching your expectations.
We are noted your comments; refer to location that we located in the heart of Sukhumvit area and for guest convenience, we offer complimentary Tuk Tuk shuttle service to Terminal 21 shopping mall, BTS skytrain, MRT subway 24/7. Moreover, we will be shared with the department concerned to review their service mind and improve overall. Your comments were really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction.
Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards.
Best regards,
Palida Choonukulpong
Communications Manager
6/10 一般
pak chuen
2019年8月6日
讚好:職員與服務
pak chuen
於 2019 年 7 月住了 1 晚
Palida Choonukulpong 於 2019年10月4日的回應
Dear pak chuen,
Thank you for choosing to stay at Mövenpick Hotel Sukhumvit 15, Bangkok and please accept our apologies for not reaching your expectations.
In our efforts to constantly improve, it would be very helpful if you could let us know more constructive details about your stay.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
真實旅客
2019年8月5日
真實旅客
於 2019 年 7 月住了 3 晚
Palida Choonukulpong 於 2019年8月6日的回應
Dear valued guest,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
10/10 優異
Wing Cheung Daniel
2019年8月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
泰好住
之前都有諗過住這間酒店,今次終於可以住了,房間乾淨,舒適,也很寧靜,下次會再住
Wing Cheung Daniel
於 2019 年 7 月住了 3 晚
Palida Choonukulpong 於 2019年8月6日的回應
Dear Wing Cheung Daniel,
Thank you for taking your time to write this generous review of us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
Your comment cannot be more perfect, and we are truly pleased to hear that our cleanliness and overall were able to provide the service that met your expectations.
Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
真實旅客
親子同遊
2019年7月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable. Staff are excellent, very polite, very friendly, very helpful & very impressive, especially the luggage staff, the bellboy, I mean the staff who help carrying suitcases, who help alighting vehicles and the room attendent.
真實旅客
於 2019 年 7 月住了 6 晚
Palida Choonukulpong 於 2019年7月31日的回應
Dear valued guest,
Thank you for taking your time to write this generous review of us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service especially bellboy team, room attendant. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards.
We certainly look forward to welcoming you back soon for another wonderful experience.
Best regards,
Palida Choonukulpong
Communications Manager
Dear Leo,
Thank you for taking your time to write this generous review of us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service and had a positive stay. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards.
Moreover, we are truly pleased to hear that our complimentary Tuk Tuk shuttle service to Terminal 21 shopping mall, BTS skytrain, MRT sbuway 24/7 were able to provide the service that met your expectations.
Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
Dear 感覺中了伏的住客,
Thank you for choosing to stay at Mövenpick Hotel Sukhumvit 15, Bangkok and please accept our apologies for not reaching your expectations.
We are noted your comments and we will be shared with the department concerned to review their service mind and improve overall. Your comments were really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction.
Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
SUK FAN
2019年6月25日
讚好:整潔度、職員與服務和住宿狀況
Overall is good
Overall is good but price a little bit higher, hotel is a little bit to asok and nana station.
SUK FAN
於 2019 年 6 月住了 1 晚
Palida Choonukulpong 於 2019年6月26日的回應
Dear SUK FAN,
Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
The hotel is located in the heart of Sukhumvit area between Asok and Nana station. For guest convenience, we offer complimentary Tuk Tuk shuttle service to Terminal 21 shopping mall, BTS skytrain, MRT subway 24/7.
We hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
10/10 優異
Sao leng
2019年6月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體舒適,有機會會再黎
整體舒適,有機會會再黎,早餐款式每天差不多,比較簡單
Sao leng
於 2019 年 6 月住了 4 晚
Palida Choonukulpong 於 2019年6月26日的回應
Dear Sao leng,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok.
We hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
6/10 一般
真實旅客
2019年6月18日
讚好:設施服務
真實旅客
於 2019 年 6 月住了 3 晚
Palida Choonukulpong 於 2019年6月19日的回應
Dear valued guest,
Thank you for choosing to stay at Mövenpick Hotel Sukhumvit 15, Bangkok and please accept our apologies for not reaching your expectations.
In our efforts to constantly improve, it would be very helpful if you could let us know more constructive details about your stay.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
Cherng Jiunn
2019年6月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cherng Jiunn
於 2019 年 6 月住了 1 晚
Palida Choonukulpong 於 2019年6月19日的回應
Dear Cherng Jiunn,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us.
we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager
8/10 不錯
真實旅客
家人同遊
2019年6月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
泳池舒適,如果再更大一點就好了
早餐不是太好吃,人很多,但也是能飽餐一頓
真實旅客
於 2019 年 6 月住了 3 晚
Palida Choonukulpong 於 2019年6月12日的回應
Dear valued guest,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us.
we are truly pleased to hear that our rooftop pool and breakfast were able to provide the service that met your expectations.
We are noted your comment about many guests during breakfast: as our breakfast is quite popular, hence, I would like to suggest to have breakfast in early morning between 6.00am to 7.30am with fresh and variety of foods. On the other hand, we will be shared with the department concerned to review their service mind and improve overall. Your comment was really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction.
Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards.
Best regards,
Palida Choonukulpong
Communications Manager
10/10 優異
真實旅客
2019年6月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 6 月住了 3 晚
Palida Choonukulpong 於 2019年6月12日的回應
Dear valued guest,
Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us.
we are truly pleased to hear that our hotel was able to provide the service and facilities that met your expectations.
Thank you again and we hope to have another opportunity of welcoming you back in near future.
Best regards,
Palida Choonukulpong
Communications Manager