Dear Sum Elle Tse, Thank you for sharing your experience with us. We are delighted you enjoyed our fast check-in/out service and friendly staff. We appreciate your feedback on cleanliness for short stays. Thank you for choosing Novotel Bangkok on Siam Square. We only hope you will have the chance to return again in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Siu Yin Louis,Thank you very much for your feedback regarding your recent stay. We are so pleased that overall you had a wonderful stay with us. Our team strives to make each guest's stay special and we hope to welcome you again in the near future. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Ching Man Louisa, Thank you for choosing Novotel Bangkok on Siam Square again. We highly appreciate you coming back to stay with us and are delighted you have been able to enjoy our friendly services and convenient location near various shopping centers. Please noted that, your safety is our top priority, and we are glad you felt secure exploring the vibrant area around the hotel. We look forward to welcoming you back for another wonderful stay. Sincerely,Titin SuwanthabGuest Experience Manager

Dear WAN TING, First of all, thank you very much for your feedback. We sincerely apologize for the issue with the curtains in your room. Regarding the construction noise and the attitude of the front desk staff, we have taken note of your feedback. We will consider your opinions and strive to continuously improve our guest experience. By the way, we greatly appreciate your recommendation regarding the convenience of our shopping facilities. We will indeed consider the suggestions regarding the hotel's age and soundproofing issues. Thank you once again for your valuable input. We look forward to welcoming you again to show our improvement.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Kammy,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear HONGYU, First of all, thank you very much for your review of our hotel. We are so sorry to hear that unfortunately were not able to meet your expectations and that you did not have a memorable stay. On behalf of the team, please accept our sincerely apologize for the issues you encountered during your stay. We have taken note of your concerns regarding the hotel's renovation and cleanliness facilities, and we will take these feedback into consideration. I have also addressed your review with all related department heads concern to determine what went wrong and how we and learn and grow from this. I can assure you that we will look into all of the issues you raised and will take every action necessary to improve our services. Please know that your feedback is highly valued by us, and we thank you for bringing these issues to our attention. Sincerely, Titin Suwanthab Guest Experience Manager

Dear Sally,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Thank you for sharing your experience with us. I am delighted to learn that you had a wonderful stay and the overall experience met your expectations. Our dedicated staff takes pride in providing exceptional service, and it's great to hear that they made your stay memorable.Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear KO,Thank you very much for your feedback regarding your recent stay. We are so pleased that you had a wonderful stay with us, and we hope to welcome you again in the near future. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Chi Lok Calvin,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Wai Lun,We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Cheung Kit,Thank you for taking the time to share your experience with us! Your feedback is much appreciated, as we rely on you, our guest, to tell us how we are doing and how we can better to meet guest expectations. We look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Leslie,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Samuel,Thank you for taking the time to share your experience with us. We are so sorry to hear that unfortunately were not able to meet your expectations and that you did not have a memorable stay. Please accept our sincerest apologies for any inconvenience you encountered on this occasion. It would be truly appreciated if you could share some more specific feedback so that we can better serve you in the future. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Samuel,Thank you for taking the time to share your experience with us during your most recent stay. In the meantime, please allow me to apologize for any challenges you experienced. I have noticed from your given rating that we can improve, and we will. We strive to deliver our guests with the best possible experience while staying with us and we hope to have the pleasure of welcoming you again very soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear cho kwong,Thank you so much for staying with us. I am glad to see that you enjoyed your overall experience. In the meantime, please allow me to apologize for any challenges you experienced. I have noticed from your given rating that we can improve, and we will. We hope nevertheless that you will consider staying with our hotel again whenever your travel plans bring you back.  Sincerely,Titin SuwanthabGuest Experience Manager

Dear iok meng,Thank you very much for your feedback. We are so pleased that you had a wonderful stay with us, and we look forward to welcoming you back in the future. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Shan Shan,Thank you for sparing your time to share your experience with us. We are glad to hear that our location was an advantage for your visit. On the other hand, we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We noted of your constructive comment concerning the property condition and the noise disturbance. We have shared those issues to our chief engineer for further improvement. You can rest assured that we have been included in our renovation plan. We hope the recent incident did not mar your overall impression of our hotel and do look forward to welcoming you back on your visit to Bangkok.Kind regards, Chananya ChaichokGuest Experience Manager

Dear mauwing,Thank you for sparing your time to share your experience with us. We are glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon. Sincerely,Chananya ChaichokGuest Experience Manager

Dear Cho K.,We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back.Sincerely, Chananya ChaichokGuest Experience Manager

尊敬的尊贵的客人，感谢您抽出时间与我们分享您的经验。 我很高兴听到您在这里过得愉快，而且我们的位置对您的访问来说是一个优势。 您的积极评价只会激励我们进一步取悦所有客人。 另一方面，对于您遇到的水温问题，我深感抱歉。 我将分享给团队以进一步改进。再次感谢您的宝贵惠顾。 我们所有人都期待很快再次欢迎您下次入住。真挚地，塔纳瓦·布尼亚勒特罗伊宾客体验经理曼谷暹罗广场诺富特酒店

Dear Dee,Thank you for taking the time to share your experience with us during your most recent stay. We would like to extend our apologies for any challenges you experienced. We have noticed from your given rating that we can improve, and we will. We hope nevertheless that you will consider staying with our hotel in Bangkok whenever your travel plans will bring you back.  Kind regards, Chananya ChaichokGuest Experience Manager

Dear So,We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back.Sincerely, Thanawat BoonyalertrojGuest Experience ManagerNovotel Bangkok on Siam Square

Dear Tsang Chui,I very much appreciate your kind sharing recent stay experience at Novotel Bangkok on Siam Square. I am glad to know you chose to stay with us again for 2nd times. On the other hand, I am sorry that on the first day we could not arrange your rooms on the same floor due to our high occupancy. However, finally we could arrange your two rooms on the same floor as your request. We hope to have another chance to welcome you back again to serve you better experience in the next 3rd visit.Sincerely, Thanawat BoonyalertrojGuest Experience ManagerNovotel Bangkok on Siam Square

Dear Kar Bo Carrie,We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back.Sincerely, Thanawat BoonyalertrojGuest Experience ManagerNovotel Bangkok on Siam Square

亲爱的帕特里克，感谢您抽出时间与我们分享您的经验。 我很高兴听到您在这里过得愉快，而且我们的位置对您的访问来说是一个优势。 您的积极评价只会激励我们进一步取悦所有客人。 再次感谢您的宝贵惠顾。 我们所有人都期待很快再次欢迎您下次入住。真挚地，塔纳瓦·布尼亚勒特罗伊宾客体验经理曼谷暹罗广场诺富特酒店

亲爱的金峰，感谢您抽出时间与我们分享您的经验。 我们很高兴得知我们的位置对您的访问来说是一个优势。 另一方面，对于给您带来的不便，我们深表歉意。 此外，我们还解决了您向我们的管理团队提出的其他问题，以强调这些问题并采取适当的行动，以确保所有问题都不会被忽视，对此您可以放心。 再次感谢您分享您的反馈。 我们真诚地希望我们有机会弥补您的不足，并在未来为您提供更好的住宿体验。真挚地，塔纳瓦·布尼亚勒特罗伊宾客体验经理曼谷暹罗广场诺富特酒店

Dear Chak Shing,Thank you for taking your time to write us your experience at Novotel Bangkok on Siam Square. I am delighted to know your overall experience was great. We will definitely look forward to welcome you back again.Sincerely, Thanawat BoonyalertrojGuest Experience ManagerNovotel Bangkok on Siam Square

亲爱的嘉文，感谢您抽出时间与我们分享您的经验。 我很高兴听到您在这里过得愉快，而且我们的位置对您的访问来说是一个优势。 您的积极评价只会激励我们进一步取悦所有客人。 再次感谢您的宝贵惠顾。 我们所有人都期待很快再次欢迎您下次入住。真挚地，塔纳瓦·布尼亚勒特罗伊宾客体验经理曼谷暹罗广场诺富特酒店

Dear Pui Cheung,Thank you for giving us full scored review. I am delighted to know your overall stay was wonderful. We look forward to welcome you back to our hotel again soon.Sincerely, Thanawat BoonyalertrojGuest Experience ManagerNovotel Bangkok on Siam Square

Dear Kam Chuen,Thank you very much for your valued rating. We are delighted to learn that overall experience met your satisfaction. I forwarded your impressions to our team. This will certainly motivate them to keep up the good work. Thanks again for your encouragement and we look forward to welcoming you again to our hotel in Bangkok when your travel brings you back. Sincerely, Thanawat BoonyalertrojGuest Experience ManagerNovotel Bangkok on Siam Square

亲爱的兰清，感谢您再次选择入住我们。 很遗憾得知您这次的整体体验并不满意。 对于大堂难闻的气味，我们正在努力整改。 我们会将您的两条意见转达给有关部门。 非常感谢您分享您的经验。 我们希望您能再给我们一次机会，在下一次旅行中做得更好。真挚地，塔纳瓦布尼亚勒特洛伊宾客体验经理曼谷暹罗广场诺富特酒店

亲爱的国升，得知您的整体入住体验令您满意，我真的很高兴。 我们酒店的位置真的很独特而且方便。 我很高兴看到你喜欢它。 非常感谢您分享您可爱的文字。 当您计划访问曼谷时，我们肯定会再次欢迎您光临我们的酒店。真挚地，塔纳瓦布尼亚勒特洛伊宾客体验经理曼谷暹罗广场诺富特酒店

亲爱的嘉玲，非常感谢您的宝贵评价。 我们很高兴得知整体体验令您满意。 我很高兴知道您也喜欢我们的酒店位置。 另一方面，请允许我就不愉快的经历直接向您表示诚挚的歉意。 我已将您的印象转达给我们的团队。 这肯定会激励他们继续做好工作。 再次感谢您的鼓励，我们期待在您的旅行带您回来时再次欢迎您入住我们曼谷的酒店。 请再回来。真挚地，真挚地，塔纳瓦布尼亚勒特洛伊宾客体验经理曼谷暹罗广场诺富特酒店

亲爱的 KA WING on,非常感谢您的宝贵评价。 我们很高兴得知整体体验令您满意，尤其是我们前台团队的客房清洁服务和房间升级。 我已将您的印象转达给我们的团队。 这肯定会激励他们继续做好工作。 再次感谢您的鼓励，我们期待在您的旅行带您回来时再次欢迎您入住我们曼谷的酒店。真挚地，塔纳瓦布尼亚勒特洛伊宾客体验经理曼谷暹罗广场诺富特酒店

Dear Ching Man Louisa,Thank you for sparing your time to share your experience with us. We are glad to hear that our location was an advantage for your visit. On the other hand, we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We noted of your constructive comment concerning the room condition. You can rest assured that we are taking the appropriate measures to address the problem and this matter has been included in our renovation plan. Once again, thank you for sharing your feedback. We truly hope that we will have a chance to make it up to you and provide you with a better stay in the future.Kind regards,Gerald Hougardy

Dear Valued Guest,Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future.Sincerely, Thanawat BoonyalertrojGuest Experience ManagerNovotel Bangkok on Siam Square

Dear Mr. Kuai Cheng Chio,Thank you very much for sparing some of your time to give us the rating of the hotel. I am delighted that your experience has been a pleasant one. It was our pleasure to have you stay our hotel in Bangkok and we are looking forward to your return in the nearly future. Sincerely,Thanawat BoonyalertrojGuest Experience ManagerNovotel Bangkok on Siam Square

Dear Mei Nar,We very much appreciate your comments regarding your stay at the Novotel Bangkok on Siam Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Thanawat BoonyalertrojGuest Experience ManagerNovotel Bangkok on Siam Square

Dear Yan Wing, Thank you very much to give us your feedback. We are delighted that your stay has been enjoyable. We are looking forward to welcome you back in Bangkok. Sincerely,

Dear Kit Ying, Thank you very much to give us your feedback. We are delighted that your stay has been enjoyable. We are looking forward to welcome you back in Bangkok. Sincerely,

Dear Yan Sui, Thank you very much to give us your feedback. It was our pleasure to have you stay in our property and we are looking forward to your return. Sincerely,

Dear Chen Lai, Thank you very much to give us your feedback. It was our pleasure to have you in our property in Bangkok and we are looking forward to your return with further improvements. Sincerely,

Dear Shyang-Chwen, We sincerely appreciate your feedback. Your comment is what always motivates us to keep doing our best to fulfill all of our guest’s expectations. From all of us, we look forward to welcome you back in Bangkok. Sincerely,

Dear Nan Hui, We sincerely appreciate your feedback. Your comment is what always motivates us to keep doing our best to fulfill all of our guest’s expectations. From all of us, we look forward to welcome you back in Bangkok. Sincerely,

Dear Karmou, Thank you to share your experience with us. Please rest assured that we will forward your comments to our management team. Once again, thank you for sharing your feedback. We hope that we will have another chance to welcome you in Bangkok. Kind regards,

Dear Kam Wan S.,We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back.Sincerely, Sagar Naker

Dear Kwai Fong, Thank you for spending your time to share your experience. We are looking forward to welcome you back in Bangkok with further improvements. Sincerely,

Dear Andy, Thank you for spending your time to share your experience with us. I am glad to see that you enjoyed your stay. From all of us, we are looking forward to welcome you back in Bangkok. Sincerely,

Dear Ching Yee, Thank you very much for your feedback. I am very pleased to read that you enjoyed your stay with us, particularly the location of the hotel. Sincerely,