4/10 很差
MAN YEE
2025 年 10 月 31 日
不满意：清洁度、员工和服务、住宿条件和设施
Here is a natural English translation of your text with the foreign words highlighted for clarity:
There was no prior notification before the fire alarm test, and I was startled by the announcement. I wanted to take the elevator down to the ground floor, but the elevator was completely out of service. I was really scared at that time.
Afterwards, I asked the hotel to explain why they did not proactively notify all guests before the fire alarm test, but I still haven’t received any reply by the time I checked out 😓
The female staff member who answered the phone was quite cold 😓
The female staff at the buffet breakfast counter on the 8th floor was not very friendly 😓
The bedsheets in the hotel room had obvious stains, the soundproofing was very poor, and the ceiling in the shower room leaked water, so every time I wanted to shower, my hair would get wet.
Many receptionists in the hotel lobby were very good 👍 polite, and even willing to smile 😅
The manager of the 8th-floor restaurant was also very good 👍
The IT department staff were very helpful in assisting me.
MAN YEE
2025 年 10 月入住 3 晚