Ok, so there is some tough love out there for this hotel. I totally get where they are coming from but also think it isn't totally fair so let me try to give an unbiased as possible viewpoint: The hotel is definitely old and run down, feeling more like something from a 70's movie rather than a modern 4-star hotel in Bangkok, the water pressure is a drizzle - runs cold and the air conditioning sounds like a tired bus. The hotel is full of Indians which, not judging, but may be a cultural shock for some... Overall however, I found the bed to be comfy and the sheets clean, slept like a baby and the staff were decent, not 4-star decent but not bad either. Honesty the worst part is the location. It is a 30 minute walk down a side-street from the train station but the road is very busy with delivery trucks coughing up diesel exhaust..not a pleasant walk at all...which means you need to use their once an hour shuttle service which is definitely sub-par. Most hotels, even budget ones, offer an on-demand shuttle service to the nearest station. I won't stay again but also won't hate on this place.