桑拿、SPA 浴缸、蒸氣室、身體療程、芳香療法、瑞典式按摩

曼谷 SO/ 酒店的評價

5 out of 5
曼谷 SO/ 酒店
2 North Sathorn Road, Bangrak, Bangkok, Bangkok

評價

9.0

卓越

10 分評分,優異;1001 則評價中有 673 則" "
8 分評分,不錯;1001 則評價中有 217 則" "
6 分評分,一般;1001 則評價中有 63 則" "
4 分評分,欠佳;1001 則評價中有 32 則" "
2 分評分,很差;1001 則評價中有 16 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

yip hung

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Room old but clear and big
於 2024 年 5 月住了 3 晚
Khun Natt 於 2024年5月21日的回應
Dear Khun Yip,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your kind comments and constructive feedback with us.We're happy to hear that you still found our rooms to be both spacious and well-lit, despite its age.Hope to be able to welcome you back in the future, for the opportunity to serve you better! Kind regards, Nathapong LaorvongGeneral Manager

8/10 不錯

Sheung Yip

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Khun Natt 於 2024年4月25日的回應
Dear Khun Sheung,SO wasdee krub from SO/ Bangkok.Thank you for sharing your positive rating of us.Please feel free to contact us directly if you have more feedback to share!Hope to have the opportunity to welcome you back again soon.Kind regards, Nathapong LaorvongGeneral Manager

10/10 優異

kin. Leung

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 3 月住了 4 晚
Khun Natt 於 2024年4月5日的回應
Dear kin. Leung,SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had a great stay experience with us.We certainly hope to have the opportunity to welcome you back again!Kind regards, Nathapong LaorvongGeneral Manager

10/10 優異

Jianxin

讚好:整潔度、職員與服務和住宿狀況
Very good
於 2024 年 2 月住了 5 晚
Khun Natt 於 2024年3月4日的回應
Dear Jianxin,SO wasdee krub from SO/ Bangkok!Thank you for taking the time in sharing your 5-star rating with us.We are truly delighted to know that you enjoyed your stay with us.Looking forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

10/10 優異

Cho Kiu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Khun Natt 於 2023年11月19日的回應
Dear Khun Cho,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

8/10 不錯

kam wing

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 3 晚
Khun Natt 於 2023年10月4日的回應
Dear Khun Kam,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your positive rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

8/10 不錯

Yachi

讚好:職員與服務和住宿狀況
House is not very clean
於 2023 年 9 月住了 1 晚
Khun Natt 於 2023年10月4日的回應
Dear Khun Yachi,SO wasdee krub from SO/ BangkokThank you for taking the time in sharing your experience with us. We're very sorry to learn on the room's cleanliness which you encountered.Please be rest assured on this matter, as we take customer feedback seriously and will continuously work to improve our services. We hope you will give us another chance in the future and look forward to welcoming you at SO/ Bangkok.Kind regards, Nathapong LaorvongGeneral Manager

6/10 一般

Pui Ka

多人同遊
讚好:職員與服務
於 2023 年 9 月住了 4 晚
Khun Natt 於 2023年9月26日的回應
Dear Khun Pui,SO wasdee krub from SO/Bangkok.It is unfortunate to know that your stay with us did not meet your expectations. Please feel free to reach out to us directly, as we would like to know more of your feedback. Hope to be able to welcome you back in the future, for the opportunity to serve you better! Kind regards, Nathapong LaorvongGeneral Manager

8/10 不錯

Mei Lee

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 4 晚
Khun Natt 於 2023年8月29日的回應
Dear Khun Mei,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your positive rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

8/10 不錯

wing yan joyce

於 2023 年 8 月住了 1 晚
Khun Natt 於 2023年8月11日的回應
Dear Khun Wing,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your positive rating with us.We are truly delighted to know that you enjoyed our….Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

8/10 不錯

Samantha

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Khun Natt 於 2023年8月2日的回應
Dear Khun Samantha,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your positive rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 優異

Anson

於 2023 年 6 月住了 3 晚
Khun Natt 於 2023年7月18日的回應
Dear Khun Anson,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

10/10 優異

Tsz Lam

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 4 晚
Khun Natt 於 2023年4月29日的回應
Dear Tsz Lam,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards from SO, Nathapong LaorvongGeneral Manager

8/10 不錯

Pui Man Doris

於 2023 年 1 月住了 4 晚
Wanwisa Maneewatthana 於 2023年2月10日的回應
Dear Pui Man Doris,SOwasdee ka from SO/ Bangkok!Thank you very much for taking the time to share your experience and rating with us!We look forward in welcoming you back again soon!Kind regards from SO,SO/ Bangkok Management Team

4/10 欠佳

La

不滿:職員與服務和住宿狀況
酒店設計失敗! 泳池系靚 但背向太陽被自己橦大廈阻擋太陽,等到下午4 點 太陽下山先照到泳池 ,所以大部分時間泳池水是冰冷的~
於 2023 年 1 月住了 3 晚
Wanwisa Maneewatthana 於 2023年1月28日的回應
Dear La,SOwasdee ka from SO/Bangkok!I am sorry to learn that some parts of your stay fell below your expectations. Please accept my apologies for those inconveniences.Once again, I truly appreciate your time and constructive feedback and I profoundly hope you would allow us to welcome you back and better serve you with high standards that we are known for, in the future.Kind Regards from SO,Wanwisa ManeewatthanaGuest Experience and Executive Relations Manager

10/10 優異

Wong

於 2023 年 1 月住了 1 晚
Wanwisa Maneewatthana 於 2023年1月14日的回應
Dear Wong,Thank you very much for taking the time to share your highly positive with us.We look forward in welcoming you back again soon!Kind regards from SO, Wanwisa Maneewatthana Guest Experience & Executive Relations Manager

10/10 優異

Jack

於 2021 年 2 月住了 1 晚

8/10 不錯

kin tak

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Equipment
The hotel is good but some equipment is damage faucet of bathtub. Two days no hot water only litter warm , check out day is hot water
於 2020 年 12 月住了 2 晚

6/10 一般

MUI MUI

讚好:職員與服務
於 2020 年 3 月住了 4 晚
SO/Bangkok 於 2020年3月16日的回應
Dear MUI MUI, SO-wasdee ka from SO / Bangkok! Thank you so much for choosing to stay with us. Your feedback is important to us and it has been shared with our team to improve the experience for you and other guests in the future. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Chalita Vichittongrueng SO Guest Experience Manager

6/10 一般

WAN CHI

多人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
於 2019 年 12 月住了 2 晚
SO/ Bangkok 於 2020年2月6日的回應
Dear WAN CHI, SO-Wasdee ka from SO/ Bangkok! Thank you for taking the time to tell us about your experience at SO/ Bangkok. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We truly hope that you would give us a second chance to welcome you back and to better serve you on your next visit here to Bangkok. Kind regards from SO, Nipapan Stapol Director of Rooms

10/10 優異

XueNa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常好
所有酒店員工~ 不論行李生,前台,還是house keeping都面帶笑容~ 真的讓人有賓至如歸的感覺❤️❤️❤️
於 2020 年 1 月住了 1 晚
SO/ Bangkok 於 2020年1月31日的回應
Dear XueNa, SO-wasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Rooms

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Service
非常好的服務,尤其在Check In時是我前所未有的經驗!謝謝So/Bangkok.
於 2020 年 1 月住了 1 晚
SO/ Bangkok 於 2020年1月26日的回應
Dear Guest, SO-wasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Rooms

10/10 優異

taiwai

家人同遊, 商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
就是餐廳close的太早。
於 2020 年 1 月住了 2 晚
SO /Bangkok 於 2020年1月27日的回應
Dear Taiwai, SO-wasdee ka from SO /Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Rooms

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 5 晚
SO/ Bangkok 於 2020年1月12日的回應
Dear Guest, SO-wasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Rooms

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is very good. I love the swimming pool very much.
於 2019 年 12 月住了 4 晚
SO/ Bangkok 於 2020年1月6日的回應
Dear Guest, SO-wasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful Hotel! With great and warm service ! Must visit this hotel again and again
於 2019 年 12 月住了 1 晚
SO/Bangkok 於 2019年12月14日的回應
Dear Guest, SO-wasdee ka from SO /Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 4 晚
SO/Bangkok 於 2019年12月13日的回應
Dear Chi chung Rodney, SO-wasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

HO (Hong Kong)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
At the time of check-in, I choose the water element comfy room which was unavailable. This is my anniversary with my wife, a little bit disappointed.
於 2019 年 12 月住了 2 晚
SO/Bangkok 於 2019年12月13日的回應
Dear Guest, SO-wasdee ka from SO/ Bangkok! Thank you so much for choosing to stay with us. Your feedback is important to us and it has been shared with our team to improve the experience for you and other guests in the future. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

Bird

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間很整潔,好大同好靚,泳池,大堂,餐廳全部都好靚,員工服務親切友善。 他們留意到我太太生日,送上蛋糕和飲品,十分貼心
於 2019 年 12 月住了 4 晚
SO/Bangkok 於 2019年12月12日的回應
Dear Guest, SO-wasdee ka from SO /Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

4/10 欠佳

SIN WO PHILIP

Although the room had been upgated,but the road traffic sound too noisy. The sound disturbed me to sleep.I had told the reception. The next day after breakfast ,when I went back to the room,I found that no electricity supply.I had to suffer Fumo no ventilation for over half an hour .
於 2019 年 10 月住了 1 晚
SO Auk 於 2019年11月22日的回應
Dear SIN WO PHILIP, SO-wasdee ka from SO/ Bangkok! Thank you for taking the time to tell us about your experience at the SO Sofitel Bangkok. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SO Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was so neat and cozy, spacious space with feature deco, the hotel is served for tuk tuk pre-order, near BTS station, but not much decent food surrounding. I will definitely come back to this hotel next trip
於 2019 年 6 月住了 3 晚
SO Sofitel Bangkok 於 2019年10月18日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

8/10 不錯

真實旅客

讚好:職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 2 晚
SO Sofitel Bangkok 於 2019年10月16日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

真實旅客

於 2019 年 9 月住了 4 晚
SO Auk 於 2019年9月23日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

4/10 欠佳

真實旅客

伴侶同遊
不滿:職員與服務
Check in櫃檯服務態度太糟糕
於 2019 年 9 月住了 1 晚
SO Auk 於 2019年9月23日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you for taking the time to tell us about your experience at the SO Sofitel Bangkok. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SO Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards from SO, Nipapan Stapol Director of Guest Experience

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很不錯的飯店呦
飯店很美很時尚,每個服務人員都非常專業且親切,早餐很多樣話很不錯,希望房間燈光可以在亮一點,覺得太暗了。 附近沒有什麼便利商店有些麻煩,記得要把東西買齊在回飯店。
於 2019 年 8 月住了 4 晚
SO Auk 於 2019年9月17日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Your feedback is important to us and it has been shared with our team to improve the experience for you and other guests in the future. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice n excellent, clean, fashionable design, nice arome, nice staff, excellent service. Good sleeping quality
於 2019 年 8 月住了 3 晚
SO Auk 於 2019年9月4日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
態度親切且服務周到!!
於 2019 年 8 月住了 2 晚
SO Auk 於 2019年8月27日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

6/10 一般

真實旅客

讚好:整潔度和職員與服務
不滿:客房舒適度
床是塌陷的讓我腰痠背痛,這不是席伊麗的水準,估計是使用太久沒更新 我們入住的樓層走廊有異味,很像是餐廳或潮濕的味道 房間空調很大聲,影響睡眠
於 2019 年 8 月住了 3 晚
SO Auk 於 2019年8月8日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you for taking the time to tell us about your experience at the SO Sofitel Bangkok. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SO Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

Wai Lam

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
SO Sofitel Bangkok 於 2019年8月4日的回應
Dear Wai Lam, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

8/10 不錯

Vinny

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Room is not Huge, but it's Got Styles
I was assigned a metal element room and it looked as good as in the picture, minor a few water stains. The room was both elegant and stylish. The room cleaning service was excellent too. I have noticed that they made the bed differently at night to make the bed seems "more welcoming". Very nice little touch indeed. The only problem I had was the porter didn't help me put the luggage on the "luggage rack", which was something I took for granted I guess. Also, this hotel is not exactly at where the "fun" is in the city. However, the metro station is very close by and convenient.
於 2019 年 7 月住了 2 晚
SO Auk 於 2019年8月2日的回應
Dear Vinny, SO-wasdee ka from SO Sofitel Bangkok! Thank you very much for your review and for your kind feedback. Your comments are valuable to us; therefore, regardless of how minor it might appear to you please rest assured that they are communicated with our team to ensure a flawless next stay for you and other guests. I am, however, pleased to hear that you enjoyed our Metal elements and hope that you had a wonderful holiday in the City of Angels. Thank you so much for choosing SO. We can’t wait to have you here on your next visit soon! Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

真實旅客

於 2019 年 7 月住了 2 晚
SO Sofitel Bangkok 於 2019年7月29日的回應
SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
距離完全的五星飯店有點差距
服務人員親切 木房型水壓偏小且偏老舊 設施不錯 飯店位置還行
於 2019 年 7 月住了 3 晚
SO Auk 於 2019年7月27日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Your feedback is important to us and it has been shared with our team to improve the experience for you and other guests in the future. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 7 月住了 3 晚
SO Auk 於 2019年7月18日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

8/10 不錯

MONHSI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間非常大,面對公園景色相當好,早餐的水果和甜點類選擇相當多,煎蛋種類也很多樣。不過健身房裡面沒有提供毛巾(得從房間自己帶去,最好連瓶裝水也帶著),附近雖然有MRT地鐵站但要過馬路覺得不是很安全
於 2019 年 6 月住了 1 晚
SO Sofitel Bangkok 於 2019年7月6日的回應
Dear Monhsi, SO-wasdee ka from SO Sofitel Bangkok! I am delighted to hear that you arrival experience was align with your expectation. Thank you for your kind feedback, and have a magnifique stay with us. Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 6 月住了 2 晚
SO Auk 於 2019年6月17日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

6/10 一般

真實旅客

讚好:職員與服務
不滿:設施服務和住宿狀況
Please do not allow people in their street clothes and shoes swimming in the swimming pool.
於 2019 年 6 月住了 3 晚
SO Auk 於 2019年6月11日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us.. Your feedback is important to us and it has been shared with our team to improve the experience for you and other guests in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 1 晚
SO Auk 於 2019年6月10日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 5 月住了 2 晚
SO Auk 於 2019年6月10日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you so much for choosing to stay with us. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Nipapan Stapol Director of Guest Experience

6/10 一般

真實旅客

家人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
入住當天泳池開party,人超多,音樂又嘈,不能享受,訂房之前不知道,而且party從1點到晚上9點,這段時間都不能游泳,很失望不能享用泳池設施,而且第二天中午要check out,只能在食早餐前拍一下照片留念
於 2019 年 5 月住了 1 晚
SO Auk 於 2019年5月28日的回應
Dear Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you for taking the time to tell us about your experience at the SO Sofitel Bangkok. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SO Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards from SO, Nipapan Stapol Director of Guest Experience

10/10 優異

siu yuen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
一入酒店就有泰國的特色香味,員工很貼心,check in時還贈送一杯很漂亮的飲料,房間去到還能選風格,女朋友改變主意所以要三點才有房,晚上回酒店,行李已經在房間,泳池會變色,第二天有派對,可惜我只住一晚。房間風景也很漂亮。
於 2019 年 5 月住了 1 晚
SO Auk 於 2019年5月28日的回應
Dear siu yuen, SO-wasdee ka from SO Sofitel Bangkok! Thank you for taking the time to tell us about your experience at the SO Sofitel Bangkok. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SO Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards from SO, Nipapan Stapol Director of Guest Experience