接待處

是隆不容錯過酒店的評價

3.5 out of 5
是隆不容錯過酒店
188-188/1 Soi Pipat 2, Naradhiwas Rajanagarindra Rd, Silom, Bangkok

評價

8.2

很好

10 分評分,優異;106 則評價中有 37 則" "
8 分評分,不錯;106 則評價中有 45 則" "
6 分評分,一般;106 則評價中有 19 則" "
4 分評分,欠佳;106 則評價中有 2 則" "
2 分評分,很差;106 則評價中有 3 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

7.8/10 

環保程度

評價

6/10 一般

YUN KIT

於 2024 年 1 月住了 1 晚

10/10 優異

Chuanyu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
住宿地點很棒
地點非常棒,離BTS 1分鐘腳程,鬧中取靜。乾淨,採光非常良好。可惜的是隔音稍嫌不良,凌晨就會被吵醒,淺眠者最好攜帶耳塞。其餘的完全沒話說,有景觀,有好地點,週一至五旁邊甚至有市場可以逛,非常棒。
於 2023 年 12 月住了 6 晚

6/10 一般

Hang Shu Ralph

於 2023 年 12 月住了 5 晚

10/10 優異

CHUNG WEI

多人同遊
讚好:整潔度、職員與服務和住宿狀況
有很棒的住宿環境和便利性
於 2023 年 6 月住了 3 晚
Pemikapas | Revenue Manager. 於 2023年7月7日的回應
Thank you for your positive review! We're glad to hear that you found our accommodation to be great and convenient. We appreciate your feedback!

10/10 優異

Max

於 2023 年 4 月住了 5 晚
CMCribbs 於 2023年4月28日的回應
Dear Max,Thank you for rating your recent stay with us at Haven't Met Bangkok Silom and perfect score of 10! Will share with the team.We look forward to welcoming you back again!Best Regards,CMCribbsCluster General Manager

8/10 不錯

Ming hung

多人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚
Pemikapas S. 於 2020年2月12日的回應
Dear Ming Hung, Thank you for staying at the Haven't Met Hotel Silom and we hope you choose to create more memories with us whenever your travels bring you back to Bangkok. Sincerely yours. Pemikapas S. Asst. E-Commerce Manager.

8/10 不錯

pinkie (bangkok)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
今次訂這間酒店是很方便,近B T S對面,一出酒店上電動樓梯,就上到去B T S了,員工整體有禮貌,酒店是包早餐,雖然早餐款式不多,但我每天都吃熱粥,+沙律,有奶,蘋果汁,或橙汁,已好足夠,麵包是有,牛角包,飯,火腿,酒店房内冲涼和廁所是分開的,好的,同時執房天天換毛巾,我上次訂曼谷holiday inn 都沒有天天換毛巾,此間值得一讚揚,為一是我發現床頭有塵比較多,這點要留意一下,同時它們的垃圾桶沒有用袋,好像沒有太好,這個都可以留意一下。泳池很細,只有上過去影相看看,其他沒有,說完。
於 2020 年 1 月住了 6 晚
Pemikapas S. 於 2020年2月12日的回應
Dear Pinkie, Thank you for taking the time to tell us about your experience at Haven't Met Hotel Silom. Please know that your feedback is extremely valuable to us. We use feedback to continuously make changes to our Hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Haven't Met Hotel Silom. We look forward to seeing you again next time. Sincerely yours. Pemikapas S. Asst. E-Commerce Manager.

8/10 不錯

Chun Ming

多人同遊
讚好:職員與服務
Good value, breakfast is too simple.
於 2020 年 1 月住了 4 晚
Pemikapas S. 於 2020年2月12日的回應
Dear Chun Ming, Thank you for your time to review us. We have taken noted of your feedback regarding the breakfast place and we will definitely look into this matter seriously. Please know that your feedback is extremely valuable to us. We use feedback to continuously make changes to our Hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely yours. Pemikapas S. Asst. E-Commerce Manager.

6/10 一般

真實旅客

多人同遊
I like Haven't met Silom is nearest BTS. It is very good location. Breakfast need to be improved. Hygiene need to be improved.
於 2019 年 12 月住了 4 晚
Pemikapas S. 於 2020年2月12日的回應
Dear Value guest, We have taken noted of your feedback regarding the breakfast place and we will definitely look into this matter seriously. Please know that your feedback is extremely valuable to us. We use feedback to continuously make changes to our Hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely yours. Pemikapas S. Asst. E-Commerce Manager.

4/10 欠佳

mun yee baby

於 2019 年 12 月住了 3 晚

8/10 不錯

KIN PONG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚

10/10 優異

I Kai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚
Jirapat S. 於 2019年4月21日的回應
Thang you for your excellent review score, hope your will enjoy to stay next us for next time and we'll waiting to welcome you again

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
欣賞地方係員工溝通能力好,房間顏色很舒服,而且很乾淨,整體很滿意。另外住宿位置超方便,下次可以考慮再入住。:)
於 2019 年 4 月住了 1 晚
Jirapat S. 於 2019年5月9日的回應
We glad that you enjoy stay with us and we looking forward to welcome you again for next time

6/10 一般

真實旅客

於 2019 年 4 月住了 4 晚
Jirapat S. 於 2019年5月1日的回應
Thank you for choosing us. If you have any further assistance for next time please let us know.

10/10 優異

Yi-Hung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 5 晚
Jirapat S. 於 2019年4月17日的回應
Thank you for choosing us and hope to see you again next time.

6/10 一般

Tsz chun

不滿:整潔度
不太好!
位置係好好的,但清潔度就真的麻麻,住五晚也沒換床單,都吾緊要,環保都好,但地上完全沒清潔,有時垃圾袋也沒有換,房間得一張很細的枱,擺得嘢又沒有位置食嘢!泳池水也污糟!講真,下次吾會再住!
於 2019 年 2 月住了 5 晚
Jirapat S. 於 2019年4月17日的回應
Thank you for choosing us and I'd like to apologise for our housekeeping that did not change a sheet for five nights. I am not really sure that you press do not disturb in front of your room or not and actually we change our sheet for you if you req. right away. By the Way we will take your comment to improve our service and hope that we can service you next time with a very warm welcome.

6/10 一般

真實旅客

不滿:住宿狀況
於 2019 年 2 月住了 2 晚
Lalitpat Lapatradasatima 於 2019年2月18日的回應
Dear Traveler, Thanks for your comments and for having selected our hotel. We hope to have you back soon as a guest of our hotel. Regards, Operation Manager

6/10 一般

SHING BANG

不滿:客房舒適度
就離BTS近而己,其他不優
於 2019 年 1 月住了 5 晚
Lalitpat Lapatradasatima 於 2019年1月24日的回應
Dear Shing, We thank you for having taken the time to give us an evaluation of your stay. I’m very sorry to hear that your stay did not meet your expectations. Please send us an email address so that our management can personally help solve your problems. Regards, Operation Manager

6/10 一般

kaishiang

讚好:整潔度和職員與服務
普通
房間太小 兩人放行李會有點問題 洗澡很容易房間都是充滿水氣 但地理位置很方便如果是白天去機場旁邊電扶梯上去很快就到了
於 2018 年 12 月住了 4 晚
Lalitpat Lapatradasatima 於 2019年1月21日的回應
Dear Valued Guest, I was delighted to receive your positive feedback. It is so much better at Haven't Met. Therefore, your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept our sincerest apology for any trouble or inconvenience we have caused you. Best Regards, Operation Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 4 晚
Lalitpat Lapatradasatima 於 2018年12月18日的回應
Dear Traveler, Thanks for your comments and for having selected our hotel. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Regards, Operation Manager

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
very close to the BTS, but too noisy in the morning
於 2018 年 11 月住了 4 晚
Lalitpat Lapatradasatima 於 2018年11月15日的回應
Dear Client, Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. Regards, Operation Manager

8/10 不錯

Tze Ling Kenneth

讚好:整潔度和職員與服務
於 2018 年 10 月住了 3 晚
Lalitpat Lapatradasatima 於 2018年10月26日的回應
Dear Tze, Thanks for staying at Haven't Met Silom. You can follow us on our Facebook and Instagram pages for promos that might interest you. We hope to see you soon. Regards, Operation Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通方便
交通方便 就在bts旁 坐一站可轉mrt 附近就有兩家7-11
於 2018 年 9 月住了 1 晚
Lalitpat Lapatradasatima 於 2018年10月15日的回應
Dear traveler, Thanks for your comments and for having selected our hotel. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Regards, Operation Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通方便 服務好
交通方便 坐計程車到碼頭夜市不用100 到廊曼機場含過路費才300多 飯店人員還幫忙拿行李 叫車 跟司機溝通 很感謝 給了小費
於 2018 年 9 月住了 1 晚
Lalitpat Lapatradasatima 於 2018年10月26日的回應
Dear client, Thanks for taking the time to share your experience with us. It’s nice to know that our staff helped you enjoy your stay. You can follow us on our Facebook and Instagram pages for promos that might interest you. We hope to see you soon. Regards, Operation Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
有設計感,唯隔音較差
房間小巧但有設計感,唯隔音較差,走道一有聲音就會被驚醒,沒睡好
於 2018 年 9 月住了 1 晚
Lalitpat Lapatradasatima 於 2018年10月9日的回應
Dear Traveler, Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff. Regards, Operation Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通方便
交通方便 BTS站4號出口就是 離碼頭夜市很近 
於 2018 年 9 月住了 1 晚
Lalitpat Lapatradasatima 於 2018年10月5日的回應
Dear traveler, Thanks for your comments and for having selected our hotel. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Best Regards, Operation Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 3 晚
Lalitpat Lapatradasatima 於 2018年10月3日的回應
Dear client. Thanks for taking the time to share your experience with us. You can follow us on our Facebook and Instagram pages for promos that might interest you. We hope to see you soon. Best Regards, Operation Manager

8/10 不錯

Yu Wei

讚好:整潔度、職員與服務和客房舒適度
位置很好
隔音有點差
於 2018 年 9 月住了 1 晚
Lalitpat Lapatradasatima(Nonni) 於 2018年9月24日的回應
Dear Wei, Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. Best Regards, Operation Manager

8/10 不錯

YU LIAN

讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
於 2018 年 7 月住了 5 晚
Lalitpat Lapatradasatima(Nonni) 於 2018年8月2日的回應
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Haven’t Met Silom We do hope to see you return once again and experience a stay that exceeds your expectations. We look forward to welcoming you back. Best Regards, Operation Manager

6/10 一般

salshir (香港)

不滿:客房舒適度
隔音超差!不能入睡
隔音真的超差,旁邊房間內別人聊天內容也能聽到。每晚都不能入睡。客房可接受,位置不錯,唯真的睡不好 酒店味道怪怪的,如不習慣很容易感到頭暈。
於 2018 年 7 月住了 3 晚
Lalitpat Lapatradasatima(Nonni) 於 2018年7月31日的回應
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Haven’t Met Silom We sincerely apologize for the inconvenience caused about the soundproof.I have taken serious notice of your dissatisfaction with this matter and we have been processing the soundproof system in every room. We do hope to see you return once again and experience a stay that exceeds your expectations. We look forward to welcoming you back. Best Regards,

10/10 優異

Wai Yan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Nice location, close to BTS, very conveniences , will come back and recommend to others , good hotel
於 2018 年 7 月住了 2 晚
Lalitpat Lapatradasatima(Nonni) 於 2018年7月5日的回應
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Haven’t Met Silom It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope you'll choose the Haven’t Met Silom next time you're in Bangkok. Sincerely,

10/10 優異

MENG YING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很棒
床好睡地點方便
於 2018 年 6 月住了 2 晚
Lalitpat Lapatradasatima(Nonni) 於 2018年6月7日的回應
Dear Valued Guest, I was delighted to receive your positive feedback. It is so much better at Haven't Met. Therefore, your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for taking the time to review your experience with Haven't Met Silom.You are always welcome to stay with us when your travels bring you this way. Best Regards, Lalitpat Lapatradasatima(Nonni) Operation Manager

10/10 優異

Ngai Fong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 4 晚
Lalitpat Lapatradasatima(Nonni) 於 2018年6月1日的回應
Dear Valued Guest, Thank you very much for taking the time to review your experience with Haven't Met Silom.You are always welcome to stay with us when your travels bring you this way. Best Regards, Operation Manager

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
good good good.......................................................................................
於 2018 年 4 月住了 4 晚
Nonni 於 2018年5月2日的回應
Dear Valued Guest, I was delighted to receive your positive feedback. It is so much better at Haven't Met. Therefore, your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for taking the time to review your experience with Haven't Met Silom.You are always welcome to stay with us when your travels bring you this way. Best Regards, Lalitpat Lapatradasatima(Nonni) Operation Manager

10/10 優異

Hio Iong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
門口比較不明顯 但就在Chong Nonsi BTS電梯旁,酒店附近有7-11有小吃!cp值高,房間不大但精緻
Nonni 於 2018年5月2日的回應
Dear Valued Guest, I was delighted to receive your positive feedback. It is so much better at Haven't Met. Therefore, your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for taking the time to review your experience with Haven't Met Silom.You are always welcome to stay with us when your travels bring you this way. Best Regards, Lalitpat Lapatradasatima(Nonni) Operation Manager

6/10 一般

Kin Ho

讚好:整潔度和職員與服務
一般的體驗
隔音真的很不好,可以聽到隔壁說話;這次住在露台有兩部分體冷氣機的房間,晚上真的很吵,四晚都睡得不好。最後打破要一個玻璃杯要賠償。
์Nonni 於 2018年4月25日的回應
Dear Valued Guest, Thank you very much for taking the time to review your experience with Haven't Met Silom. Please accept our sincerest apology for any trouble or inconvenience we have caused you. You recently gave us some really helpful comments about your experience. We wanted to let you know that we were able to use your feedback to develop our services for every customer. Once again, thank you for choosing us. You are always welcome to stay with us when your travels bring you this way. Best Regards, Lalitpat Lapatradasatima(Nonni) Operation Manager

8/10 不錯

Kin Po

讚好:整潔度和職員與服務
Noise from Construction Site
There is a construction site beside the hotel. On 17/4 at 7am, there is a heavy construction noice heard. The noise disturb me a lot and cannot sleep.
Lalitpat Lapatradasatima(Nonni) 於 2018年4月21日的回應
Dear Valued Guest, Thank you very much for taking the time to review your experience with Haven't Met Silom. Please accept our sincerest apology for any trouble or inconvenience we have caused you. You recently gave us some really helpful comments about your experience. We wanted to let you know that we were able to use your feedback to develop our services for every customer. Once again, thank you for choosing us. You are always welcome to stay with us when your travels bring you this way. Best Regards, Lalitpat Lapatradasatima(Nonni) Operation Manager

8/10 不錯

Chris (Hong Kong)

讚好:整潔度、職員與服務和客房舒適度
地點很好,住宿普通
酒店就在BTS Chong Nonsi站旁,出街搭BTS好快,而且Chong Nonsi近市中心,搭uber或者的士返酒店都好快,我地去完Silom Night Market行返酒店只係大約15分鐘。酒店職員nice and helpful! 不過酒店規模好細,房細泳池細,但房間都舒服,瞓得好好,同埋酒店又新又平,如果大部份時間都係出街嘅話就唔錯。令我最唔滿意係間房好多野要問佢先有,例如拖鞋牙刷浴袍同shampoo shower gel,而且房內電話係打唔到落counter, 要落去問,好麻煩...
於 2018 年 3 月住了 5 晚
Nonni 於 2018年3月21日的回應
Dear Valued Guest, Thank you very much for taking the time to review your experience with Haven't Met Silom. Please accept our sincerest apology for any trouble or inconvenience we have caused you. You recently gave us some really helpful comments about your experience. We wanted to let you know that we were able to use your feedback to develop our services for every customer. Once again, thank you for choosing us. You are always welcome to stay with us when your travels bring you this way. Best Regards, Lalitpat Lapatradasatima(Nonni) Operation Manager

8/10 不錯

KA HO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Suthawan 於 2018年4月11日的回應
Dear Valued Guest, Thank you very much for your feedback and We hope we may have another opportunity to welcoming you in near future. Kind regards, Suthawan E-commerce Manager

8/10 不錯

Wai Kwong

讚好:整潔度、職員與服務和客房舒適度
Tidy Hotel
Location: The hotel is very closed to BTS station Sala Daeng, and just takes 2 more stations to Siam. Hotel: It's tidy but it's a bit small. It's acceptable for a couple or two people. But please don't expect the breakfast quality, it's unexpectable and I suggest you better have breakfast outside. The swimming pool is on the top floor, it's small but it has the bar there for your drinking. Facilities: The shower and the air condition is ok. Food: It's some restaurants are near the hotel. One of the famous chicken rice just needs to walk around 12mins or takes BTS for 1 station only.
於 2018 年 1 月住了 2 晚
Suthawan 於 2018年1月19日的回應
Dear Mr. Wai Kwong, Thank you very much to take the time to post a comment about your stay at our hotel. We are glad to hear that you like our location and you have a good time during your stay with us. We appreciate your feedback to helping us maintain a high level of service to guests in the near future. Best regards, Suthawan E-Commerce Manager

6/10 一般

Ng Hwee

家人同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
The hotel is just beside the BTS, very convenient to go anywhere. Grab is also convenient as the roadside is not congested. There is 7-11 and McDonalds nearby. And some small eateries too. The hotel has a Chinese restaurant but we did not patronise as we did not see any customers.
於 2024 年 3 月住了 2 晚
Pan 於 2024年4月28日的回應
Dear Ng Hwee,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Your comments are valuable, and we will address the concerns raised to enhance our guests' experience. We appreciate your understanding and hope to welcome you again for an improved stay.Kind Regards,Atitiya Boonrod Operation Manager

2/10 很差

Erik

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚

8/10 不錯

Tom

於 2024 年 1 月住了 2 晚

8/10 不錯

CHUAH

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall it’s a pleasant stay at Haven’t Met Silom, the transport is very convenient just beside BTS. Comfy large bed and pillow. One thing that I think can be improved is the water heater system, the hot water is not consistent, would definitely stay again next visit!
於 2023 年 4 月住了 5 晚
CMCribbs 於 2023年4月28日的回應
Dear CHUAH,Thank you for reviewing your recent stay with us at Haven’t Met Bangkok Silom.Pleased to read you found your accommodation bedding comfy and large and our location convenient.Our location is ideal for guests wanting access to Bangkok as we are steps away from BTS station Chong Nonsi. Apologies that your accommodation shower hot water did not meet your expectations.We look forward to welcoming you back on your next visit to BangkokBest Regards,CMCribbsCluster General Manager

8/10 不錯

Pak Hang

讚好:整潔度、職員與服務、設施服務和住宿狀況
just next to BTS station, easy to get anywhere, highly recommend to all visitors.
於 2023 年 4 月住了 4 晚
CMCribbs 於 2023年4月28日的回應
Dear Pak Hang,Thank you for reviewing your recent stay with us at Haven’t Met Bangkok Silom.Pleased to read you found our location convenient.Our location is ideal for guests wanting access to Bangkok attractions and points of interest - as we are steps away from BTS station Chong Nonsi. Thank you for highly recommending us to all visitors!We look forward to welcoming you back on your next visit to BangkokBest Regards,CMCribbsCluster General Manager

10/10 優異

HIROKAZU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
BTSの駅が目の前
フロントの対応、すこぶる良し。チェックイン時もその後も。初日にトイレの水槽に水が貯まらないというアクシデントがあったが、その際のフロントの対応が迅速であった。日本では当たり前のことが他国ではなかなか…ということも多いが、今回の対応はタイとは思えないほど良かった。
於 2023 年 2 月住了 2 晚
CMCribbs 於 2023年2月27日的回應
Dear HIROKAZU,Thank you for reviewing your recent stay with us at Haven’t Met Bangkok Silom.Apologies your bathroom toilet (water tank) did not fill properly. We do screen all guest accommodations prior to arrival and appears we missed this. Thank you for mentioning our front desk team being good and response time in correcting the problem was a positive experience.We hope you will consider us again on your next visit to Bangkok.Best Regards,CMCribbsCluster General Manager

4/10 欠佳

Leena

讚好:整潔度和住宿狀況
不滿:職員與服務和客房舒適度
Deluxe-studiossa paljon puutteita.
Valitsimme hotellin mm.uima-altaan takia. Hotellilla kerrottiin että allas on ollut poissa käytöstä viime vuoden marraskuusta asti. Hotellin sivustolla kerrotaan uima,-altaasta. Huone pieni kapselimainen. Näkymä kaupungille oli pieni kaistale ilmastointilaitteen vieressä. Kylpytakit mainitaan myös mukavuutena, niitä ei ollut.6.krs erittäin epäkohtelias siivooja. Pyydettäessä silitysvälineitä ja apua pistorasian kanssa,hän tiuski meille.
於 2023 年 2 月住了 2 晚
CMCribbs 於 2023年2月24日的回應
Dear Leena,Thank you for reviewing your recent stay with us at Haven’t Met Bangkok Silom. All feedback is valued and used to identify areas for improvement as well as praise to those that have gone above and beyond.Two points of concern that stand out are the preparation of your accommodation amenities (in this case – bathrobe) and the communication from our team to you, our valued guest. I will address both and re-emphasize our commitment to our guest’s positive staycation experience. Apologies that we did not deliver on this to you.During your stay we were completing the last touches of the rooftop and pool area modernization project to offer up to date services and facilities to our guests to include food and bar and all online channels have had this information posted to inform guests of the modernization project in progress. Apologies for the inconvenience.Again, thank you for taking the time to leave your thoughts from your stay with us and do hope you will consider us again on your next visit to Bangkok.Best Regards,CMCribbsCluster General Manager

8/10 不錯

ATHANASIOS

伴侶同遊
讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
Amazing location. Friendly staff. But in our room the balcony door was not closing so we had extreme noise from the A/C external unit. Also there was never hot. Hot water was coming for a few seconds every now and then. Cleaning could be better as well.
於 2023 年 1 月住了 5 晚
CMCribbs 於 2023年1月6日的回應
Dear ATHANASIOS,Thank you for reviewing your recent stay with us at Haven’t Met Silom.Pleased to read you found the property in an amazing location and staff were friendly. Apologies your hot water was not working properly and that you found the accommodation not sufficiently cleaned, soundproofing not effective and could hear the air condition compressor. Accommodations are pre-screened before all guest arrivals for overall guest satisfaction staycation experience and it appears we missed the mark. Apologies for the inconvenience.Again, we do appreciate you taking the time to review and rate Haven’t Met Silom and do hope you will consider us again when your travels bring you to Bangkok in the future.Warm Regards,CMCribbsCluster General Manager

8/10 不錯

真實旅客

於 2020 年 2 月住了 2 晚

10/10 優異

diane

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
perfect hotel for my money for a week in thialand
this hotel is small but the rooms are good size, its a bit deceiving when you first come in but it is perfect size, the rooms were sparkling clean and had all the amenities and some perks. the pool on the roof was very nice and then in the evening the rooftop pool became a little nitelife bar with pleasant singers and great food options. the front desk staff was very sweet and helpful everyday with all of my questions.the location is great the metro is right in front of it, 7-11 two doors away the best bakery ever is right across the street and pizza hut as well as the street eats are all right there with in a few blocks. also the tallest building with the roof top observation deck is right across the street so its easy to tell cabbies where to drop u. and the walk way to that bldg is right there at the metro above the hotel. the bed was very comfortable which is the most important thing to me, definitely the best hotel for the price, will surely use it again.
於 2020 年 1 月住了 5 晚
Pemikapas S. 於 2020年2月12日的回應
Dear Diane, We greatly appreciate your kindness in taking your time sharing this review with us. We are very delighted to read that you enjoyed our hotel and we hope you choose to create more memories with us whenever your travels bring you back to Bangkok. Sincerely yours. Pemikapas S. Asst. E-Commerce Manager.