Dear Valued Guest,Thank you very much indeed for taking the time to share your feedback on your recent stay at Zazz Urban Bangkok. We appreciate your valuable input and are delighted to learn that you enjoyed your experience with us.We're thrilled to see that you rated us 8/10, and we're committed to continually improving to make your next stay even more enjoyable. Your satisfaction is our priority, and we value your thoughts.Thank you once again for choosing Zazz Urban Bangkok. We look forward to welcoming you back in the future and hope to provide you with an even better experience.Pleased to be at your service,Mr. Noppadol OomkingResident Manager.

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we hope this message finds you very well! Thank you very much for choosing us during your last visit to the City and for sharing your feedback. Kindly note that all our rooms are sizing from 20 to 45 sqm, as advertised on all online platforms. In addition, we are offering, in the rooms. free glass water bottles filled every day with mineral water. We are looking forward to welcoming you back to Zazz Urban Bangkok in a near future. Best Regards,

Dear Guest, Very Warm Greetings from Zazz Urban Bangkok and I hope this message finds you very well! I would like to thank you very much for sharing your feedback regarding your stay with us and we will improve about facilities as per your comment. At the meantime, we are welcome for any assistance you may need upon your stayed. looking forward to welcoming you back in a very near future. Best Regards,

Dear Khun Sze Nga, Very Warm Greetings from Zazz Urban Bangkok and I hope this message finds you very well! I would like to thank you very much for sharing your feedback regarding your stay with us and we are delighted to read that you had a wonderful experience. We are looking forward to welcoming you back to Zazz Urban Bangkok in a very near future. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok! Thank you very much for your feedback and we are pleased to see that you had a great experience with us. Regarding the deposit policy, this is a policy applied by all reputable hotels across the world. Once again thank you very much and looking forward to welcoming you back very soon. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and I hope this message finds you very well! We would to thank you very much for sharing your feedback and we are pleased to read that you had, overall, a good stay with us! Once again thank you very much for choosing us during your last visit to Bangkok and we are all looking forward to welcoming you back in a very near future. Best Regards,

Dear TSAI-CHIH, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you and your relatives a Very Happy New Year 2019. Thank you very much for taking some of your valuable time to send us your positive feedback and we are looking forward to welcoming you back in a very future. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Mr Chaobin, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Mr Chaobin, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Mr Chaobin, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Mr Chaobin, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Mr Chaobin, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Mr Chaobin, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Mr Chaobin, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Mr Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Mr Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Mr Chaobin, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to wish you a very Happy New Year 2019. Thank you very much for you taking some of your time to provide us with some positive feedback regarding your last visit and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok! We would like to take this opportunity to thank you very much for taking some of your time to provide us with some feedback and we are please to read that you had an enjoyable stay with us. Please note that we are offering free ticket to ride TC Green shuttle which serves Show DC and Central Rama 9 Malls as well as the nearest MRT Station. We are looking forward to welcoming you back to Zazz Urban Bangkok in a very future. Once again Thank you very much for choosing us during your last visit in Bangkok and we remain at your disposal for any assistance you may need to book your stay! Best Regards,

Dear Mr Chiu, Very Warm Greetings from Zazz Urban Bangkok! I would like to take this opportunity to apologize for the unusual water pressure issue that you experience during your last stay with us. We have taken the necessary actions to ensure this problem will not be re-occurring in the future. Once again, we apologize for the inconvenience caused and we are really hoping to welcoming you back to Zazz Urban Bangkok in a near future. Best Regards,

Dear Wai Hung, Very Warm Greetings from Zazz Urban Bangkok! We are very pleased to see that you fully enjoyed your stay with us and especially our food quality. The Team is very much looking forward to welcoming you back soon! Thank you very much for choosing Zazz Urban Bangkok during your last visit to Bangkok. Best Regards,

Dear LINLIN, Very Warm Greetings from Zazz Urban Bangkok! We are thrilled to read that you really enjoyed your stay with us and thank you very much for praising our staff. Your comments will be shared to our Team as we strive to provide the best and unique experience to our valuable guests. Once again thank you very much for sharing with us your experience and we are looking forward to welcoming you back very soon. Best Regards,

Dear Michael,Thank you for taking the time to share your review. We appreciate your positive feedback and are delighted to hear that you had a pleasant experience at Zazz Urban Bangkok.We strive to provide a comfortable and enjoyable stay for all our guests, and we're pleased to know that you found your time with us to be "nice." "Even though 'nice' is a simple word, its significance is profound to us."Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another delightful stay.Gladly at Your Service,Mr. Noppadol OomkingResident Manager

Dear Fone,Thank you so much for taking the time to leave us a perfect 10/10 score and a glowing review! We're delighted to learn that your stay at Zazz Urban Bangkok not only met but surpassed your expectations.Your feedback is invaluable to us, and we're delighted to know that you had a fantastic stay. It's our goal to provide the best possible experience for our guests, and your full score is truly appreciated.We sincerely thank you for choosing Zazz Urban Bangkok, and we can't wait to welcome you back for another outstanding stay. Your next visit is eagerly awaited!Pleased to be at your service,Mr. Noppadol OomkingResident Manager.

Dear Nicolas,Thank you very much indeed for sharing your experience! We're pleased to hear that you were satisfied with your stay at Zazz Urban Bangkok and the comfort of our bedding.We strive to provide everyone with the best possible experience, and your feedback is an encouragement for us to do even better. We hope to welcome you back to Zazz Urban Bangkok in the future.Pleased to be at your service,Mr. Noppadol OomkingResident Manager.

Dear Michael,Thank you very much indeed for choosing Zazz Urban Bangkok and for your positive feedback. We're delighted you had a great stay in our comfortable rooms.We truly appreciate your comment about the location, and we're continuously improving.We look forward to welcoming you back, hopefully with friends or family, for an even better experience.Yours sincerely,Mr. NoppadolResident Manager.

Dear guest, Greeting from Zazz Urban Bangkok We are pleased to say thank you very much for your review and staying with us. Thank you again and sincerely look forward to hosting you again real soon.. Best regard, Front Office Teams

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and thank you very much for choosing to stay with us during your last visit to the City. I would like to take this opportunity to thank you very much for your feedback and we are looking forward to welcoming you back to Zazz Urban Bangkok in a near future. Best Regards,

Dear Khun Anek, Very Warm Greetings from Zazz Urban Bangkok and we hope this message finds you very well! We would like to thank you very much for your great feedback and we are very happy to read that you enjoyed your stay with us. Your comments will be passed to our Team who strives on a daily basis to deliver the best service to our valuable guests. We are looking forward to welcoming you back to Zazz Urban Bangkok in a very near future and at the meantime we remain at your disposal for any further assistance you may need. Once again thank you very much for choosing us. Best Regards,

Dear Ms.Crause Debbie Madalain, Greetings from Zazz Urban Bangkok! It was indeed a pleasure to have you stay with us. We hope have a safe flight back Phuket. Thank you very much for letting us know your thoughts about experience with us and for sharing your excellent review. we certainly look forward to welcoming you back to Zazz Urban Bangkok soon. Warmest Regards, Management team.

Dear Khun Lin, Very Warm Greetings from Zazz Urban Bangkok and we hope this message finds you very well! I would like to thank you very much for sharing your feedback regarding your last stay with us. We are pleased to read that your had a wonderful experience and for mentioning the friendliness of our Team Members as well as the overall cleanliness of our facility. Once again thank you very much for staying with us and we are all looking forward to welcoming you back in a very near future. Best Regards,

Dear Khun Prakash, Very Warm Greetings from Zazz Urban Bangkok! Thank you very much for sharing your feedback and we are looking forward to welcoming you back very soon. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and I would like to take this opportunity to thank you very much for sharing your feedback regarding your last stay with us. We are thrilled to see that you had a wonderful time and we are looking forward to welcoming you back in a very near future. Once again thank you very much for choosing us during your last visit to the city. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we hope this message finds you very well! Thank you very much very much for choosing us during your last visit to the city and for sharing your feedback with us. We are delighted to see that you had a wonderful experience and we are looking forward to welcoming you back to Zazz Urban Bangkok in a very near future. Best Regards,

Dear Khun Clinton Peter, Very Warm Greetings from Zazz Urban Bangkok and we hope this message finds you very well! Thank you very much for taking some of your valuable time to send us your feedback regarding your last stay with us. We are happy to read that you had an enjoyable stay and we are all looking forward to welcoming you back very soon. At the meantime, we remain at your disposal for any further assistance you may need. Once again thank you very much for choosing Zazz Urban Bangkok during your last visit to the city. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we would like to take this opportunity to thank you very much for staying with us during your last visit to Bangkok and for sharing your feedback. We are very pleased to read that you had a enjoyable stay with us. Regarding the fridge in the room, it is actually a mini bar to keep some drinks cold but not to store food. Like any other international properties, the mini bar service in the room is available with an extra charge which is is notified in the room on our mini bar price list. Once again thank you very much for staying at Zazz Urban Bangkok and we are all looking forward to welcoming you back very soon. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok! Thank you very much for taking some of your valuable time to review your stay with us and we are looking forward to welcoming you back in a very near future. Best Regards,

Dear Khun Vipada, Very Warm Greetings from Zazz Urban Bangkok and we hope this message finds you very well! I would like to thank you very much to review your last stay with us and we are thrilled to see that you had a great experience. Thank you very much for choosing us during your last stay in Bangkok and we are all looking forward to welcoming you back in a very near future. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok! We are very surprised to read that you experience with us was not satisfactory. Initially, you booked for 2 nights stay and then you decided to extend for one more night. I also would like to express that the room allocated was not facing the street but facing the other side of the building with concealed hermetic window to avoid any air and noise penetration. On another hand, we have been receiving a lot of compliments for guests stating that our rooms and design are very comfy and pleasant. Finally, I would like to apologize if our Team did not respond to your demands in a timely manner. I think that you are referring to the room service order during your first night stay. Our Food and Beverage attendant was not entirely sure to confirm your order of 8 bowls of steamed rice. That's why we wanted to re-confirm the accuracy of the order, by another person, before sending the wrong order to the room. We are very sorry for the inconvenience caused. We are continuously training our Team, to improve on every aspect of our service provided to all our valuable customers. As we can see from other reviews, our Team has been receiving great comments regarding their attitude. However, we will make sure to continue to train more to avoid such incident to happen in the future. We are hoping to have the chance to welcoming you back to Zazz Urban Bangkok, to have another opportunity to make your next stay as enjoyable and comfortable as we can. Thank you very much and we are remaining at your disposal for any further assistance you may need. Best Regards,

Dear Valuable Guest, Very Warm Greetings from Zazz Urban Bangkok and we hope this message finds you very well! We would like to take this opportunity to thank you very much for taking some of you time to provide us such a good rating regarding your last stay with us. We are all looking forward to welcoming you back to Zazz Urban Bangkok in a very near future. Once again thank you very much. Best Regards,

Dear Sam Fernandez, Very Warm Greetings from Zazz Urban Bangkok! We are very sorry to read that you experience did not meet your expectations. After investigating the points mentioned in your review, it appeared that you checked-in at 2 am and therefore due to the late time, we wanted to proceed with the fastest check-in in order for you to be able to relax in your room as soon as you arrived. We have noted your comment regarding the cleanliness of our bed sheets and you can be re-assured that all bed sheets were replaced before your arrival. However, I passed your comments to our housekeeping team to avoid this problem in the future. Kindly note that we checked the Air Condition and hot water in your room and both were in a good working order. Air Condition will take approximately 5 to 10 minutes to cool down the room as soon as you enter your room. Regarding the hot water, it takes few seconds after opening the shower to receive hot water. I am also really sorry to hear that your first impression upon arrival was not welcoming when the large majority of our guest’s feedback mention the friendliness of our Team Members. Our aim, on a daily basis, is to improve on the service provided to all of our customers by taking into consideration every constructive comment. Once again, I would like to apologize for the fact that you experience did not meet your expectations and we hope to be able to redeem ourselves in a near future and show you that your last impression does not reflect at all our standards of service. Thank you very much and we are all looking forward to welcoming you back to Zazz Urban Bangkok! Best Regards,