Honestly, this house is not worth the cost. When we arrived the house had a musty smell which remained throughout our stay. The kitchen was super dirty, the floor was not vacuumed or mopped. There were dirt stains on the floor. There were food splatterings in many spots on the walls along the counters. The door and doorway into the half bath between the kitchen and living room was filthy. We requested the cleaning service to come back to clean the kitchen, which they did. After the cleaning service left we noticed that small puddles of water kept appearing on the floor under and in front of the refrigerator. As quickly as you dried the spots, they would reappear. The water must have been coming from the refrigerator. Our food on the top shelf of the refrigerator (fruit and vegetables) froze - had to throw it all out! The electric in the master bedroom and bathroom was not working. As a result, the air conditioner on the top level was not able to be used initially causing the upstairs to be extremely hot. Had to request service to come to address the electrical issue. It was inconvenient to say the least to start the trip with two service calls on the first day. Should not have had to wait around for a cleaning service and electrician, not to mention having to replace food because of a bad refrigerator.
There were cobwebs throughout the house. The landing on the stairs had a cobweb stretching from the light fixture to the walls. It was evident that the walls and ceilings have not been dusted for cobwebs for sometime. The porch and deck areas were filthy, covered with cobwebs, bugs, and dirt.
Halfway through our stay, we arrived back one evening to find a HelloFresh package on the porch. We contacted Vacasa several times regarding the HelloFresh package to arrange for someone to pick it up. It took two days for someone to come, had to unpack the delivery, put it in refrigerator so the food wouldn't spoil, and then repackage it for pickup two days later. The listing stated that the living room TV was able to be be streamed - this was not the case. There was no cable and the TV was not a SmartTV. As a result, could not stream nor cast.
We are a family of four and were only provided four bath towels for the entire week. Had to take time to wash towels throughout the stay.
In a time of COVID, I would have expected that a house serviced by VACASA would have been cleaner and in better condition. Would not recommend staying in this house.