Check-in start time: 2:30 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 10:00 AM - 7:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of COP 40000 per pet (varies based on length of stay)
Welcoming dogs only
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: COP 40000 per accommodation, per stay.
A damage deposit of COP 100000 will be collected before check-in.
This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
We have included all charges provided to us by the property.
Optional extras
Pet fee: COP 40000 per pet (varies based on length of stay)
Cleaning/housekeeping/linen fee: COP 40000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 36846
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 7:00 PM
Frequently asked questions
Does Palmagua have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 7:00 PM.
How much does it cost to stay at Palmagua?
As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Palmagua on 18 Mar 2026 start from HK$498, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palmagua pet-friendly?
Yes, dogs are allowed at this property. There's a fee of COP 40000 per pet, per day.
What time is check-in at Palmagua?
Check-in start time: 2:30 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.
What time is check-out at Palmagua?
Checkout is at noon.
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