Assisi Basilica of Santa Chiara Hotels

"Not a good experience. I arrived at 1:00 pm. Ahead of normal check in and thus I did not expect that my room would be available. But the place was deserted/ Front door locked. Adjacent restaurant (which advertised lunch noon-2:00 pm on signs in nearby streets) deserted. I rang the doorbell;;;;no response. I called the phone...no answer. I contacted Hotels.com and their first call to the business....no answer. Only when a manager called did they answer and informed her that because check-in started at 2:30. no one would be on site....in spite of the information on hotels.com website (confirmed by hotels.com staff on my phone calls) that the office would be open from early morning to late evening. And though the listing on hotels.com mentions a buffet breakfast, there was no such thing. I was informed that I could walk to a nearby bar, identify myself as a guest, and would be provided with some food. I skipped this and bought my own breakfast at a grocery store. The rooms was clean but austere. No amenities. You get what you pay for and I paid for an economy room...so no complaints there. But there needs to be truth-in-advertising. If in the off-season there is no buffet breakfast, this should be deleted from the hotels.com listing. If the place is not open all day and a registered guest can't enter before 2:30 pm, this needs to be explicitly stated."

"Perfect location! We loved this hotel, the staffs are super friendly and nice-restaurants, front desk and the bar! We were upgraded to a big and best view with balcony and was given complimentary bar drink-thank you! Definitely will stay here again! "

"It was a gorgeous spot and the staff were very friendly. I didn’t make it to breakfast, which I regret!"

"Amazing and incredible dream place to stay! Loved it!!"

"room is so clean & service is excellent , breakfast is so good "

"The staff at the hotel was very pleasant and accommodating. We even were upgraded to beautiful room with terrace "

"First of all: Location. The hotel is just in front of the Saint Francis basilica. Clean room and bathroom, good breakfast and very friendly and courteous staff. "

"Very clean and organized room and kept it like that by the housekeeping, the staff is very helpful and gracious, the location is perfect for what I really need. Thank you. "

"Great and friendly staff. Good location. Good breakfast. Great clean room. Incredible views from the room."