I booked and paid through EXPEDIA 1 room for 2 nights at Formosa Hotel, Batam, Indonesia. When my wife and I arrived at the hotel (by taxi), the hotel was totally CLOSED for renovation!!! It was not easy to find another hotel as we are not very familiar with other hotels in the area. Now let’s see how fast EXPEDIA will refund me.
Budhi
2022 年 5 月入住 2 晚
6/10 一般
Mohd
2020 年 1 月 30 日
The availability of using the iron and the board not 24 hr compared to other hotels
Mohd
2020 年 1 月入住 1 晚
8/10 还可以
Lin
与家人出行
2020 年 1 月 6 日
满意:员工和服务
Happy trips
Service is good check in fast . Booked for a family room which is no window and floor with a carpet. Regret to choose this room cos the carpet have a strong smell. After went back to home my son have a fever.
Lin
2019 年 12 月入住 3 晚
8/10 还可以
Anna,Singapore
2019 年 12 月 2 日
满意:服务设施,员工和服务
First impression of the room was that For the price it looked good but as you dive into the details you can see the age in the bathroom(oxidation) due to age. The sheets weren’t perfectly white as it’s aged. My problem was the sheets had old stains. However I placed a towel over it and surprisingly had a good sleep. The sheets didn’t smell so they did change it and my room was non-smoking which I totally appreciated.
Pro:
Clean despite old stains and Aging toilet
Near to the Nagoya mall and massage and spa places
Helpful and friendly staff
Plenty of tv channels such as movies and Singapore tv channels
Complimentary water
Coffee & tea sachets
24hr food room service
Cons:
Stains on sheets, the management should Ensure stains sheets are not used
Anna
2019 年 11 月入住 1 晚
10/10 超赞
Christine
2019 年 7 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Service at formosa was very good
Interesting and relaxing
Christine
2019 年 6 月入住 6 晚
10/10 超赞
真实旅客
2019 年 6 月 23 日
真实旅客
2019 年 6 月入住 1 晚
8/10 还可以
Kimberlyn
2019 年 5 月 21 日
满意:客房舒适度,员工和服务
Kimberlyn
2019 年 5 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2019 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall is fine and comfortable. Have a Happy staying.
真实旅客
2019 年 5 月入住 2 晚
8/10 还可以
Vincent
2019 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Just as normak
Vincent
2019 年 4 月入住 2 晚
10/10 超赞
真实旅客
团体旅客
2019 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
It’s walkable distance to Nagoya Hill shopping ctr and near to Harbour bay
真实旅客
2019 年 3 月入住 1 晚
8/10 还可以
JONES,Bangkok
2019 年 3 月 24 日
满意:员工和服务
親切丁寧なスタッフ、広くて清潔な部屋、喧騒なく静かな環境、問題なし
JONES
2019 年 3 月入住 1 晚
8/10 还可以
Laurence
2019 年 3 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Hotel location & comfort.
Its good after its renovation. Ideal location for any type of holiday. Only complain is the bed is not soft enough.
Laurence
2019 年 3 月入住 3 晚
8/10 还可以
Anonymous,Singapore
2019 年 3 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the location and price. Also, I have been here before and the staff remember me
Anonymous
2019 年 3 月入住 1 晚
8/10 还可以
Ravindran
2019 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
So far good
Ravindran
2019 年 2 月入住 1 晚
10/10 超赞
Mohamadan
2019 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mohamadan
2019 年 1 月入住 1 晚
4/10 很差
真实旅客
2018 年 12 月 31 日
不满意:清洁度、住宿条件和设施、客房舒适度
Poor cleanliness and Noisy KTV disturbance
Location was not too bad, walking distance to Nagoya Mall. However, the interior decor and the building looks old and dated. Towels are bedsheets are not clean, (can still see stains). There is a KTV located at the 4th storey of the hotel which opens 7pm till late. We kept hearing the ktv noises even till wee hours in our 3rd storey rooms, disturbing our sleep. Unlikely to return to this hotel.
真实旅客
2018 年 12 月入住 1 晚
8/10 还可以
真实旅客
2018 年 12 月 30 日
满意:清洁度、员工和服务、客房舒适度
Like it as it is a close walk to Nagoya Hill Shopping Centre. Staff are friendly too. Has a bubble tea shop at level 1 that does room service at no extra cost.
However the room and pillow can be smell of smoke. There is also a ktv that open till 3am, can't sleep well as it can be loud at times.
真实旅客
2018 年 12 月入住 2 晚
6/10 一般
真实旅客
2018 年 12 月 20 日
满意:员工和服务
Hotel staffs are friendly and environment not too bod.
真实旅客
2018 年 12 月入住 1 晚
8/10 还可以
Chiao Tiong
2018 年 12 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not bad. Breakfast should try to improve
Chiao Tiong
2018 年 12 月入住 2 晚
8/10 还可以
Ravindran
2018 年 12 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
So far is good but the hot shower water pressure very low .
Ravindran
2018 年 12 月入住 1 晚
8/10 还可以
Jacky
2018 年 12 月 1 日
Room service for food ordered was super fast. Satisfy my hunger. But minus point was I ordered Taiwan beef noodle, but they gave me Taiwan chicken noodle.
Jacky
2018 年 11 月入住 1 晚
8/10 还可以
siti raudhah
2018 年 10 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
siti raudhah
2018 年 9 月入住 2 晚
8/10 还可以
kat,Batam
2018 年 10 月 22 日
满意:客房舒适度,员工和服务
bath tub water flow off very slow, very not hot.
Breakfast item finish, take very slow to refill, not much choice.