內部

灣城萬怡酒店的評價

3 out of 5
灣城萬怡酒店
2 East Main Street, Bay City, MI

評價

9.2

卓越

10 分評分,優異;422 則評價中有 288 則" "
8 分評分,不錯;422 則評價中有 94 則" "
6 分評分,一般;422 則評價中有 22 則" "
4 分評分,欠佳;422 則評價中有 11 則" "
2 分評分,很差;422 則評價中有 7 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.6/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

John (Manton)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Stephanie - Sales Manager 於 2024年4月18日的回應
Thank you for the awesome 5 star rating, John. We appreciate your support and look forward to your next stay.

8/10 不錯

Sonia

於 2024 年 3 月住了 1 晚
Stephanie - Sales Manager 於 2024年4月18日的回應
Thank you for taking the time to leave a rating, Sonia. Your support is appreciated. Please let us know how we can turn your next stay into a 5 star rating!

8/10 不錯

Jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed this property. The staff and rooms were nice. Wish they offered free coffee in the lobby.
於 2024 年 3 月住了 3 晚
Stephanie - Sales Manager 於 2024年3月25日的回應
Thank you so much for taking the time to leave a review. In lieu of free coffee, we proudly serve Starbucks in our Bistro in addition to the coffee in guest rooms. I hope you will come stay with us again.

10/10 優異

MARK I

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Stephanie - Sales Manager 於 2024年3月19日的回應
Thank you so much for the awesome rating, Mark! We really appreciate your support and hope you'll stay with us again soon.

10/10 優異

Melissa

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great customer service. Manager was super helpful and opened up breakfast early for our kids that were staying there for a swim meet.
Stephanie - Sales Manager 於 2024年4月18日的回應
Thank you so much for taking the time to submit feedback and an awesome rating. Your support means so much to us and we look forward to hosting you again!

10/10 優異

Arnesha

讚好:職員與服務、設施服務和住宿狀況
Everything was great
於 2024 年 2 月住了 1 晚
Stephanie - Sales Manager 於 2024年2月27日的回應
Thank you so much for the review and rating, Arnesha! We appreciate your support and hope you'll stay with us again soon!

10/10 優異

Kenneth

讚好:整潔度、職員與服務和住宿狀況
I would recommend this hotel . Breakfast was in walking distance Up town Grill ..good food and we walked in with a big group.. Hotel pool was very clean and in good condition
於 2024 年 1 月住了 2 晚
Stephanie - Sales Manager 於 2024年1月31日的回應
Kenneth, Thank you so much for taking the time to submit a review. Your time, stay and support are greatly appreciated and we hope to host you again!

10/10 優異

Tammie

多人同遊
讚好:整潔度、設施服務和住宿狀況
Loved our room, but wished there was a table and chairs available. The fixtures in the tub were difficult to use, as the handle to the faucet came off. Difficult to maintain comfortable temperature. Friendly staff
於 2024 年 1 月住了 1 晚
Stephanie - Sales Manager 於 2024年1月31日的回應
Tammie, Thank you for taking the time to submit a review - we greatly appreciate your support. I'm sorry to hear about any difficulties during your stay and would love to make it up to you on your next stay.

10/10 優異

gabriel (BIG RAPIDS)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Stephanie Starling - Sales Manager 於 2024年1月16日的回應
Thank you for the 5/5 rating, Gabriel! We really appreciate your support.

10/10 優異

Chad

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and very friendly staff.
於 2024 年 1 月住了 1 晚
Stephanie - Sales Manager 於 2024年2月23日的回應
Thank you so much for the awesome review and rating, Chad! We really appreciate your support!

10/10 優異

Kevin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great relaxing stay
Very relaxing stay and needed that after a long trip. Will stay again in the not so distant future.
於 2024 年 1 月住了 1 晚
Stephanie Starling - Sales Manager 於 2024年1月4日的回應
Thank you so much for the review and rating, Kevin! We appreciate your support and look forward to hosting you again.

8/10 不錯

Kathryn

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Stephanie Starling - Sales Manager 於 2024年1月2日的回應
Thank you for submitting a rating, Kathryn. Please let us know how we can turn your next stay into a 10/10. Happy New Year!

10/10 優異

Randal

伴侶同遊
讚好:整潔度和設施服務
於 2023 年 12 月住了 1 晚
Stephanie - Sales Manager 於 2023年12月19日的回應
Thank you for the wonderful rating, Randal! Happy Holidays!

10/10 優異

Estevan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Stephanie Starling - Sales Manager 於 2023年12月11日的回應
Thank you so much for the positive rating, Estevan! We appreciate you!

10/10 優異

Kimberly

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the room its big and worked for us perfectly staff was kind and very helpful
於 2023 年 12 月住了 1 晚
Stephanie Starling - Sales Manager 於 2023年12月11日的回應
Thank you so much for the kind review and rating, Kim! We appreciate your support and hope you will come to stay again. Happy Holidays!

10/10 優異

Donna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
No coffee in common area room coffee not very good only powder creamer in room
於 2023 年 11 月住了 2 晚
Stephanie Starling - Sales Manager 於 2023年11月27日的回應
Donna, Thank you for taking the time to submit your feedback and for the wonderful rating. Due to serving Starbucks, it is not complimentary but we're happy to serve it at your request throughout the day. I hope you'll come back and see us again and let us buy your next coffee. :)

10/10 優異

Rick

家人同遊
讚好:職員與服務和住宿狀況
easy check in, many amenities, checking it out !
於 2023 年 11 月住了 1 晚
Stephanie Starling - Sales Manager 於 2023年11月27日的回應
Thanks so much for the 5/5 rating and review, Rick! We appreciate you!

10/10 優異

Donna

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Will stay again
I forgot to request hypoallergenic bedding, but when I checked in they quickly prepared a room for us. The staff was friendly. The hotel was quiet and clean. The room was spacious and the shower was nice. There are plenty of dining options in the area. This was our first visit here and will stay again next time we are in the area.
於 2023 年 11 月住了 1 晚
Stephanie Starling - Sales Manager 於 2023年11月20日的回應
Thank you so much for the wonderful review, rating and feedback, Donna. We genuinely appreciate your support and your stay and will look forward to hosting you again! :)

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Stephanie Starling - Sales Manager 於 2023年11月15日的回應
Thank you so much for the awesome rating! We appreciate your support!

10/10 優異

Paul

讚好:整潔度、職員與服務和住宿狀況
Room decor was attractive anf comfortable.
於 2023 年 10 月住了 2 晚
Stephanie - Sales Manager 於 2023年10月31日的回應
Thank you so much for taking the time to submit a review and rating, Paul. We appreciate your support and look forward to you staying with us again.

10/10 優異

James

伴侶同遊
Great location
於 2023 年 10 月住了 1 晚
Stephanie - Sales Manager 於 2023年10月27日的回應
Thank you so much for the great rating! Happy to see you enjoyed your stay and we look forward to hosting you again.

8/10 不錯

Marisol

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Buena ubicación
Ubicación cercana a buenos restaurantes, habitación amplia, sin embargo, el aseo muy austero, la alfombra demasiado sucia. Deberían dar pantuflas.
於 2023 年 10 月住了 2 晚
Stephanie - Gerente de ventas 於 2023年10月23日的回應
Gracias por tomarse el tiempo para enviar una reseña y calificación. Sus comentarios son importantes para nosotros y nos permiten esforzarnos por lograr lo mejor. ¡Por favor regresa para quedarte con nosotros nuevamente!

8/10 不錯

Gary

讚好:整潔度、職員與服務和住宿狀況
Our room had a wet area of the room floor emanating from the AC. Front door was a slider and it needed servicing and our room was on the second floor above the door so all night whenever the door opened or closed it sounded like someone was dragging a metal can across our room
於 2023 年 10 月住了 1 晚
Courtyard by Marriott 於 2023年10月23日的回應
Hello Mr. Bennett, thank you for your feed back. I would like to apologies for any inconvenience this may have caused throughout the deration of your stay. I would like to inform you We have our team working on the issues you stated in your response. We look forward to seeing you again.Sincerely,Your Courtyard Team

10/10 優異

Laura

於 2023 年 10 月住了 2 晚
Stephanie Starling - Sales Manager 於 2023年11月13日的回應
Thank you so much for the awesome rating, Laura!

2/10 很差

Dino

於 2023 年 10 月住了 1 晚
Stephanie Starling - Sales Manager 於 2023年11月13日的回應
Dino, I'm sorry to see you had a less than positive experience. We strive to deliver only good experiences and would love to learn how we can make your next stay a 5/5.

10/10 優異

Erin

於 2023 年 10 月住了 1 晚
Stephanie - Sales Manager 於 2023年10月23日的回應
Erin, Thank you so much for the 10/10 rating. We really appreciate your support and hope you'll stay again soon!

6/10 一般

jeffery

商務旅客
於 2023 年 10 月住了 1 晚
Stephanie - Sales Manager 於 2023年10月23日的回應
Jeffrey, I'm sorry to learn you didn't have a top notch experience. Please let us know how we can turn your next stay into a 10/10!

10/10 優異

Jill

於 2023 年 10 月住了 1 晚
Stephanie - Sales Manager 於 2023年10月9日的回應
Thank you for the 10/10 rating, Jill!We really appreciate it!

10/10 優異

Pamela

讚好:整潔度、職員與服務和住宿狀況
Great place!!
於 2023 年 9 月住了 5 晚
Stephanie - Sales Manager 於 2023年10月3日的回應
Thank you so much for the review 7 rating, Pamela.We hope you'll come stay again soon!

8/10 不錯

Michael J (Fort Wayne)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Have stayed several times and always good Would like a microwave in the room
於 2023 年 9 月住了 2 晚
Stephanie - Sales Manager 於 2023年9月19日的回應
Thank you for the rating and review, Michael. Please request a microwave for your next stay. We always do our best to accommodate.

8/10 不錯

Agustin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overnight trip
Second time in a month I stay at the property. I was impressed the first enough to book a family stay there a second time. I really liked the location of this property. Eateries literally a block walk from the property.
於 2023 年 9 月住了 1 晚
Stephanie - Sales Manager 於 2023年9月19日的回應
So glad you came back again, Agustin! We appreciate you taking the time to submit a rating/review. Please let us know how we can turn your next stay into a 10/10!

10/10 優異

Gwendolyn

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Stay
Everything went extremely well. A Nice, clean, and comfortable stay. Except I could hear people walking around upstairs over me. It didn't stop until after 11:00 pm and started again around 7:00 am.
於 2023 年 9 月住了 1 晚
Stephanie - Sales Manager 於 2023年9月18日的回應
Thank you so much for the review and rating, Gwendolyn.Much appreciated! We would love to have you back in house with us again and perhaps will reserve you on our 4th flooor so there is no one above. Come see us again soon!

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
Really wonderful. Nice staff, right on the edge of the Saginaw River. Walk under 100 ft to a steakhouse, seafood place, luncheon cafe, or pizza parlor.
於 2023 年 9 月住了 3 晚
Stephanie - Sales Manager 於 2023年9月8日的回應
Thank you so much for the awesome review and rating, David. We're so glad you enjoyed your stay and hope you will come back to stay with us again!

10/10 優異

Marek

讚好:整潔度、職員與服務和住宿狀況
Beautiful and clean property, will definitely come back
於 2023 年 9 月住了 1 晚
Stephanie - Sales Manager 於 2023年9月7日的回應
Yay! Thank you for the awesome review and rating! We'd love to have you back again! :)

10/10 優異

Terry

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Stephanie - Sales Manager 於 2023年9月7日的回應
Thanks so much for the rating, Terry! We appreciate your support! :)

8/10 不錯

Agustin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice property, walking distance to food and fun.
The property was nice. Looks new and modern as well as around the property. $10 extra for breakfast was a little disappointing. Walked around the corner and found a nice breakfast/lunch place. Literally a 10 yard walk to the Riverwalk. Pizza place, Ice cream, seafood place, and a gem I found Sushi Mix with bubble tea. Starbucks 1 block away. Room was big and clean. Really good for the price I got for 2 day during the week.
於 2023 年 8 月住了 2 晚
Stephanie - Sales Manager 於 2023年9月5日的回應
Thank you so much for taking the time to spend with us and for submitting a review! We hope you will be back to stay with us again. Please let us know how we can turn your next stay into a 10/10!

10/10 優異

Bill

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Stephanie - Sales Manager 於 2023年9月5日的回應
Thanki you so much for the wonderful rating, Bill!Greatly appreciated!

10/10 優異

Sean

讚好:整潔度、職員與服務和住宿狀況
Staff was excellent from check in to check out
於 2023 年 9 月住了 1 晚
Stephanie - Sales Manager 於 2023年9月6日的回應
Thank you so much for providing your feedback and rating, Sean. Your support means so much to us and we hope you will come back to stay with us again.

8/10 不錯

Rovena

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was great !
於 2023 年 8 月住了 1 晚
Stephanie - Sales Manager 於 2023年9月5日的回應
Thank you so much for the review and for your stay! Your support is greatly appreciated. Please let us know how we can turn your next stay into a 5/5! Hope to see you soon.

10/10 優異

Theresa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay in Bay City
Comfy, clean and quiet. We arrived a little early and the staff was so accommodating. Great place to stay!
於 2023 年 8 月住了 1 晚
Stephanie - Sales Manager 於 2023年8月29日的回應
Thank you so much for taking the time to submit a review and rating for your recent stay. Your support means so much to us. We certainly hope you will come and stay again soon.

8/10 不錯

Charles

讚好:整潔度、職員與服務和住宿狀況
Nice
於 2023 年 8 月住了 1 晚
Stephanie - Sales Manager 於 2023年8月21日的回應
Thank you!

10/10 優異

The

讚好:整潔度、職員與服務和住宿狀況
Very nice and clean! Staff was welcoming and friendly!
於 2023 年 8 月住了 1 晚
Stephanie - Sales Manager 於 2023年8月21日的回應
Thank you so much for the 5/5 rating and for your response. We appreciate your support immensely and hope you will come and stay with us again soon.

10/10 優異

Jeffrey

於 2023 年 8 月住了 1 晚
Stephanie - Sales Manager 於 2023年8月22日的回應
Thank you so much for the 10/10 rating, Jeffrey!

10/10 優異

Shannon

家人同遊
讚好:職員與服務、設施服務和住宿狀況
I was able to check in early and my room was available. I was greeted by someone every time I entered or exited. It was clean and the room was nice.
於 2023 年 8 月住了 1 晚
Stephanie - Sales Manager 於 2023年8月16日的回應
Shannon, Thank you so much for the wonderful review and rating. We appreciate your support and hope you'll come stay with us again!

10/10 優異

ALLEN

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel and area were clean and well-kept. Parking was convenient. Loud outdoor music from a nearby restaurant could be heard in our fourth floor room well into the evening.
於 2023 年 8 月住了 1 晚
Stephanie - Sales Manager 於 2023年8月7日的回應
Thank you for the 5/5 review. We are so glad you enjoyed your stay. We appreciate your support and hope you'll be back to stay with us again.

10/10 優異

Lance

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay. Only surprise no microwave in our room. They only come with suites. We adapted!
於 2023 年 8 月住了 2 晚
Stephanie - Sales Manager 於 2023年8月7日的回應
Thank you so much for the 5/5 rating and review. We genuinely appreciate your support and hope you'll stay again. Please feel free to request a microwave on your next visit - we always strive to accomodate!

10/10 優異

Brent

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Stephanie - Sales Manager 於 2023年8月2日的回應
Thank you so much for the 10 out of 10 review. We really appreciate your support and hope you'll come stay with us again!

10/10 優異

Leonard

讚好:整潔度、職員與服務和住宿狀況
Nice place.
於 2023 年 7 月住了 1 晚
Stephanie - Sales Manager 於 2023年8月1日的回應
Thank you so much for the review and 5 star rating. We appreciate you and hope you'll stay with us again!

10/10 優異

Elizabeth

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Everything is great!
於 2023 年 7 月住了 1 晚
Stephanie - Sales Manager 於 2023年7月24日的回應
Thank you so much for the shared feedback, Elizabeth! Come see us again!

10/10 優異

jaimee

於 2023 年 7 月住了 1 晚
Stephanie - Sales Manager 於 2023年8月7日的回應
Thank you for the 5/5 rating, Jaimee! We appreciate you!