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“excellent front desk staff clean and smelled fresh comfortable beds great beach area with chairs nice mini golf across the street wonderful boxed breakfast in the morning delivered to our door Great value! Stay here!”

“Great room. Large enough for four to stay.”

“We stayed here this past weekend. The room itself was big & spacious. The front desk attendant however was pretty rude when we arrived. We are from out of town so tried to call & see if we could check in early but just got left on hold. Upon arrival (we were about 30-45 minutes early) we asked if their was any early check in and she said check in was at 4 accross the board without even checking if any rooms were ready… we then asked if we could store our bags at least and she said do we look……

“Unfortunately, we had a very disappointing experience. When we arrived, there was no A/C, and the elevators seemed unstable. I mentioned my concerns to staff and was told they had been fixed. Just a couple of hours later, my children and I got stuck in the elevator for 45 minutes and had to be rescued by the fire department. It was a scary experience, especially with kids. I hope management addresses these safety concerns, but based on our experience, I would not never take my family here again.”

“Beds weren't made up even though we didn't access the room until about 7pm!”

“Great hotel!”

“The environment is very good, the transportation and parking are convenient, the hotel is clean and sanitary, and the service is good.”

“Sugar beach location was roughly 10-15 minutes from downtown. The beach on site, was ideal. Beach chairs need to be updated.. could be nicer. The balcony decks need cleaned. Hotel room was nice.. Breakfast delivered to room was nice in the morning, not having to go down to a lobby was a plus. Coffee machine in room could be updated.”

“We love staying here! Park for free and have a great time without ever having to leave the property. Restaurants are all delicious. Staff is very friendly (except the one checking us in may have been in a bad mood that day). Only wish there was more than one store to shop in!”

“I didn't like the room, floors, bedding and bathroom area. The sheets were ripped. The face bowl was backed up and there was no maintenance on the property to fix it.”

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“Beach view is beautiful. Staff is great. Breakfast was good.”

“特别棒，服务很周到”

“The property, in general, was exceptionally clean. This includes the room, which was wonderful. The staff was extremely helpful and friendly.”

“We stayed in the shores condos. Beach and bay view, right by the pool. Great property! Main resort down the street which was absolutely beautiful.”