特洛伊酒店 | 熱門特洛伊住宿限時優惠每晚可低至 HK$465

「the shower drain was clogged, mentioned to the front desk on Friday at 3pm they said ticket is open and someone will fix today At 8pm came back to the hotel and the issue was not fixed, I asked the front desk and I was told the maintenance was left and they will come fix Saturday morning , we checked out on Sunday and no one has came to fix it When checking out the front desk asked if the stay was good ! We mentioned the issue and he said I’m sorry you guys have a good day!!! I was not sure...

「We didn’t receive any services for our 4 day stay. We had to search out the cleaning crew for fresh towels, and room essentials. When I called to ask why our room hadn’t been cleaned they said they were short staffed. We were out of our room plenty of hours for them to do a quick clean. The garbage was never emptied we had to bag it up and set it outside our room. The last straw was we had been out for several hours and came back to our still unclean room. We laid down to rest when an employee...

「长久不吸尘，灰到处是，housekeeping 第二天不打扫房间。」

「Love it here rooms always clean staff helpful and always there for an needs , Nice location real quiet , 20/30 min ride to places we visited」

「The suite lost power and was not restored. Had to switch rooms no suite available」

「乾淨整潔 早餐太過簡單」

「房間乾淨, 早餐好吃, 有健身房可以利用」

「Nice hotel」

「Worker at here very nice」