This was a really nice property. Heather at the front desk was amazing. The pool and jacuzzi were nice. Jacuzzi could have been a little bit hotter. The breakfast was good. The guy that checked us in was great, sorry forgot his name. Laundry facilities were nice. Easily accessible to lots of different restaurants. I did request a late checkout so I can work for my computer in our room. My husband had training right down the street and was getting out between 3:00 and 4:00. I was hoping for that. The two people at the front desk only allowed me to check out at 1pm, stating the hotel was sold out. I know it wasn't and they were just renovating rooms. I ended up just waking up 3 hours early so I can get work done on my computer since I couldn't be in the hotel room past 1pm. It ended up working out. Overall, it was a very nice property and we would stay there again.
HEATHER
2025 年 6 月入住 2 晚
8/10 还可以
Nabil
2025 年 6 月 1 日
Nabil
2025 年 5 月入住 2 晚
10/10 超赞
anne
2025 年 6 月 1 日
满意:清洁度、服务设施、住宿条件和设施
anne
2025 年 5 月入住 1 晚
6/10 一般
Vincenzo,Maple
2025 年 5 月 29 日
Vincenzo
2025 年 5 月入住 1 晚
6/10 一般
Jacqueline
与家人出行
2025 年 5 月 25 日
不满意:服务设施,清洁度
I like that they had rooms to accommodate a family of five. I like the location. It was quiet. I didn't like the room I was in it was right above the pool so our room was very musty smelling. Not very clean Dead bug on the bathroom floor. No toilet paper on the toilet paper roll so I had to grab one and the only one that was available. When we were folding out the sofa bed we found Tootsie rolls and Tootsie roll wrappers under the cushions. I've had better Continental breakfast. Just expecting a little bit more for what we paid for one night. Would go back to the area but probably find a different hotel room next time.
Jacqueline
2025 年 5 月入住 1 晚
2/10 糟糕
Yang
与家人及幼儿出行
2025 年 5 月 7 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
A Deeply Disappointing Stay (Incomplete Review - Character Limit).
As a family of three with extensive domestic and international hotel experience, we were shocked to encounter what ranks as our worst hotel stay to date at this Hampton Inn property.
Day 1: Immediate Red Flags Upon Arrival
After a grueling 14-hour flight, we arrived exhausted only to face:
A room missing the advertised bathtub (critical for our toddler's bathing needs)
No prior disclosure about this amenity discrepancy during check-in
An overpowering chemical odor in our replacement room (later revealed to be bleach)
Day 3: Cascading Service Failures
1. Key Malfunction:
Key card failures at both side entrance and room door
Required 2 trips to front desk for resolution
Left standing outside with sleeping child for extended period
2. Housekeeping:
Room not serviced despite promised full cleaning
60+ minute wait with no staff appearance
Dismissive front desk interaction when scheduling next cleaning
Day 4: The housekeeping "service" we received:
✓ Towels replaced
✗ Hairs in bathtub
✗ Unclean toilet/sink
✗ Unvacuumed carpets
✗ Unchanged bedsheets (with visible food crumbs)
- Forced to change sheets ourselves after staff redirect
Day 5: Inadequate Resolution Attempts
Management intervention brought:
Room change due to odor
Hollow promise of Hilton points compensation (irrelevant for third-party bookers)
Noisy neighbors disrupting sleep until 10:30pm despite multiple complaints
Yang
2025 年 4 月入住 5 晚
8/10 还可以
Adelle
2025 年 5 月 1 日
Adelle
2025 年 4 月入住 1 晚
10/10 超赞
Maureen
商务旅客
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel.
Maureen
2025 年 4 月入住 3 晚
2/10 糟糕
april
与家人出行
2025 年 4 月 27 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
april
2025 年 4 月入住 1 晚
8/10 还可以
scott
2025 年 4 月 25 日
scott
2025 年 4 月入住 1 晚
10/10 超赞
Yong
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Ok
Yong
2025 年 4 月入住 4 晚
10/10 超赞
Erica
2025 年 4 月 13 日
满意:员工和服务
The staff was very friendly. A wall in our room had a bunch of stains on it and something spilled down it. There was what appeared to be a cigarette burn on the nightstand.
Erica
2025 年 4 月入住 2 晚
4/10 很差
Loretta
与家人出行
2025 年 4 月 8 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
I booked this place because of the hot tub and pool. I was not told when we checked in that it was broken. The pool and hot tub were very cloudy and likely unsafe to go into. The jets on the hot tub were broken. The staff apologized but said that since i booked third party there was nothing they could do for me.