「Very disappointing stay ,
We arrived after a 9 hour drive , when we arrived the cottage wasn’t cleaned and no bedding ,
We rang both Wayne and Karen , we decided to go buy some bedding , on route Karen did ring back to be fair and apologised saying she was told we was due on the 6th , (day of departure,)
Went to the pub for an hour and Karen had the cottage ready ,
I thanked her by tx but no communications back , nothing from Wayne all week ,
I would of expected a follow up chat asking if...
「We stayed at no 5 lake view. The property was very dirty. No Internet connection. We couldn't complain at the time as we arrived late due to traffic. No hot water for shower next morning. Towels too small and old. Kitchen area unclean. Outside decking filthy. Tea towels and fridge unclean and smell」
「Booked a valley castle room w king bed for one night in late Sep. Room was very clean with comfy n up to date decor. Room was big enough and soundproof quality was good. Big garden surrounded hotel n we took a pleasant walk the next day. Should have stayed for one or two nights so as to enjoy swimming pool and other facilities. The historical building was well maintained. Very pleasant stay 」
「We stayed six nights and enjoyed it immensely. There is a real homely feeling to the hotel. There were a few niggles but you get them wherever you go. The staff were polite, friendly and most attentive. The bar and restaurant were more than satisfactory and the heated outdoor pool was a brilliant addition. We will definitely be going back especially since my partners friend is residing in Bideford now and we will happily reserve a room at Durant House Hotel whenever we visit.」
「Amazing hotel in a fabulous location. The staff were always friendly and helpful and breakfast was a great buffet choice. We didn’t have time to use the gym or pool however we really appreciated the inclusive access as well as the option to use the spa and golf courses.」
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