My experience was terrible in terms of everything.
We had to make multiple calls for single service.
Water comes out of drain pipe whenever we drain water from bathtub. Horrible.....
We stayed in king suite, that had two televisions, those were completely show pieces.
When we checked in, Kettle and cups were dirty.
We had mesmerising view from our room (in sarcastic way), there was a big honeycomb. Pathetic.
And most importantly no response to our grievances