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“The service was top notch. The room was very clean but needs an upgrade. New carpeting, and replacing the twin beds with double beds would make a marked difference and align with modern luxury standards. ”

“Something else ”

“A very dated hotel which may have once been a 5star, but by modern standards - nowhere near it. This hotel lacks in staff experience/service quality. The building is old, the interior is dated and the rooms and amenities are not clean/of 5 Star standard quality. The rooms were not the cleanest, see pictures. Bathroom taps were coated in limescale, dirt on the bathroom floors, napkins from the restaurant downstairs being used as face tissues in the box provided in the room. The restaurants,……

“everything in this hotel is fashing and excellent, accomodation,service,especially foods in restaurant.Commonly,it is really nice hotel.”

“Overall bad experience. Very unhygienic.”

“Hotel is beautiful, clean and safe! The Staff is BEYOND spectacular and so attentive!! Wow!!! ”

“Everyone complains about check in process, 30 mins was very much inconvenient form business travel. Won’t stay again here in the future…”

“The price was the lowest price I could find. On arrival the hotel occupancy was high and gave me room just beside the noisy cargo lift. After complain they gave me a better one. Wedding ceremonies and low price contributed to its high occupancy. Breakfast was quite good vegetarian. ”

“Room was great. But the carpets on the corridors truly need to be replaced. They look shabby. That is my only reason for not giving the hotel Excellent.”

“Clean ”

“The environment is dirty.”