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关于贝尔格莱德妈妈庇护所酒店的点评

4.5 out of 5
贝尔格莱德妈妈庇护所酒店
Kneza Mihaila 54A, Belgrade

点评

9.2

非常棒

10 分 - 超赞。245 条好评,共有 361 条点评" "
8 分 - 还可以。86 条好评,共有 361 条点评" "
6 分 - 一般。18 条好评,共有 361 条点评" "
4 分 - 很差。4 条好评,共有 361 条点评" "
2 分 - 糟糕。8 条好评,共有 361 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

Nikola

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for walkability
2024 年 5 月入住 1 晚

10/10 超赞

Olivier

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 4 晚

10/10 超赞

anat

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚

10/10 超赞

Manuela

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 2 晚

8/10 还可以

John-Erik

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

10/10 超赞

Valeria,san marcos

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is amazing! I'll definitely come back. Best location, great breakfast, nice comfy bed and the staff is trully professional. There is everything you need in one building. Also, I enjoyed walking around the Kalemegdan area. Definitely, it was a great choice for me!
2024 年 3 月入住 9 晚

10/10 超赞

Charles

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Nice rooms with nice towels, sheets and pillows. Very good breakfast
2024 年 1 月入住 4 晚

8/10 还可以

Drazenko

团体旅客
满意:员工和服务
2023 年 12 月入住 7 晚

10/10 超赞

Eszter

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All perfect
2023 年 12 月入住 1 晚

6/10 一般

Jelena

商务旅客
满意:员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
Mama Shelter Belgrade 于 2023年12月12日 的回复
Dear Jelena, thank you for being Mama’s guest. We are glad to hear that your stay was up to your standards. Looking forward your next visit. Mama You

10/10 超赞

Ercan

2023 年 12 月入住 2 晚
Mama Shelter Belgrade 于 2023年12月12日 的回复
Dear Ercan, thank you for choosing Mama and sharing this beautiful score with us. Mama is honored to know that your honest opinion of her is this high. Waiting to see you again with us! Mama You

8/10 还可以

Emre

2023 年 11 月入住 4 晚

10/10 超赞

mihailo

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I absolutely love this hotel. The location is great. The dining options as well as the breakfast buffet are excellent. The hotel is situated on top of a very modern shopping center with high end stores. It also includes a grocery store, pharmacy, and a Starbucks. Mama Shelter has a very hip and sexy vibe in its interior design and excellent soundtrack that plays throughout the common areas. The stylish rooms are perfectly clean and comfortable with showers that are like a spa experience. Lastly, the staff was beyond fantastic!! They were very friendly, helpful, and professional; especially Jovanka and Radica at the front desk. This was my third time at Mama Shelter. I honestly can’t think of any reasonable criticism. I very much look forward to my next stay at this hotel.
2023 年 11 月入住 7 晚
Mama Shelter Belgrade 于 2023年12月12日 的回复
Dear Mihailo, thank you for being Mama’s guest. We are glad you had enjoyed Mama’s amazing atmosphere, location and unique design, nice room and delicious breakfast. We are also thrilled to hear that our staff has made your stay as perfect as possible. Mama’s great concept is based on young and perspective people who are eager learn. They are always doing their best to ensure that every guest’s need is satisfied. Jovanka and Ranica are sending you regards. We are looking forward your next stay with us. Mama You

10/10 超赞

Mary

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the restaurants and bars that were walkable
2023 年 9 月入住 4 晚
Mama Shelter Belgrade 于 2023年10月9日 的回复
Dear Mary thank you for choosing Mama! We are glad to hear that your stay with Mama was satisfying. Looking forward your next visit. Mama You

10/10 超赞

Anastasiia

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service, very welcoming front desk staff and delicious breakfast. They made sure to accommodate my requests on a short notice. Thank you!
2023 年 9 月入住 3 晚
Mama Shelter Belgrade 于 2023年10月9日 的回复
Dear Anastasiia, thank you for being Mama’s guest! We are more than glad to hear that everything went perfect during your stay with Mama. Thank you for mentioning Mama’s amazing staff, they are her pride and joy Looking forward to having you with us again soon. Mama You

8/10 还可以

Cihat Cagdas

满意:客房舒适度,住宿条件和设施
不满意:清洁度
2023 年 9 月入住 3 晚
Mama Shelter Belgrade 于 2023年10月9日 的回复
Dear Cihat,thank you for being our guest. Mama is glad to hear that your stay was up to your standards. We are always prospering to be better Looking forward to your next visit. Mama You.

8/10 还可以

Ms Nastasja

商务旅客
满意:客房舒适度,住宿条件和设施
不满意:员工和服务,清洁度
2023 年 9 月入住 2 晚
Mama Shelter Belgrade 于 2023年09月26日 的回复
Draga Nastasja, hvala na ovako lepoj oceni. Mama se nada da će Vas ugostiti ponovo. Mama You

8/10 还可以

Amreen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mama shelter is a great and centrally located place to stay. Great amenities including breakfast and gym. The rooftop bar was a vibe as well. Highly recommend!
2023 年 8 月入住 1 晚
Mama Shelter Belgrade 于 2023年09月1日 的回复
Dear Amreen, thank you for being Mama’s guest. We are more than glad you enjoyed everything Mama has to offer and more. Hopefully we’ll have a chance to accommodate you again soon. Mama You

8/10 还可以

Mau

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente lugar un cocepto muy bueno, aunque hay aspectos que mejorar, la recepcion esta atendida por gente muy joven no muy acostubrados a estar enfocados en el servicio y la satisfacción del vluente, solo cumplen con qje que tienen que hacer. Por ejemplo rente un internet para llevar (mobile hub) y me lo dieron sin pila asi que yo confiado que traia sali a turistear y despues de 2 hrs ya no tenia internet y no servia mi google maps asi que ya no pude seguir teniendo internet y cuando llegue a reclamar fue solo pues lo hubiera cargado y ya, como si tuvieras un cargador por si te falla el internet, otro fue que pedi hicieran urgente una lavanderia porque te dejan un formato para llenar con pluma pero no hay pluma en la habitacion asi que subi a frint desk a decirles que no habia llenado el formato pero necesitaba mi ropa limpia y despues de regresar a la habitacion despues de varias horas de estar perdido por no tener internet deharin la ropa sucia en la bolsa porque no llené el formato que dije que no habia llenado...
2023 年 8 月入住 2 晚
Mama Shelter Belgrade 于 2023年09月1日 的回复
Dear Mau, thank you for choosing Mama Belgrade! We are glad you enjoyed Mama’s amazing and unique atmosphere. As you mentioned, Mama’s great concept is based on young and perspective people who are eager learn. They are always doing their best to ensure that every guest’s need is satisfied, mistakes do happen and all we can do is apologize. We do hope to have a chance to accommodate you again and show you the real spirit of Mama. Mama You

10/10 超赞

Ahmet Burak

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Mama Shelter Belgrade 于 2023年09月1日 的回复
Dear Ahmet, thank you for choosing Mama! We are glad you had a nice stay with us, hopefully, we’ll have a chance to have you as a guest soon again. Mama You

8/10 还可以

Arianne

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, lovely atmosphere. Room is missing a better closet as well as a better selection of bathroom supplies & toiletries. Other than that, had a great stay. Hotel staff is very friendly and helpful.
2023 年 8 月入住 3 晚
Mama Shelter Belgrade 于 2023年08月28日 的回复
Dear Arianne, thank you for being Mama’s guest. Mama is glad to hear that everything well during your stay. We are glad that our staff made your stay memorable. Looking forward to accommodating you again. Mama You

8/10 还可以

Mark

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mama Shelter Belgrade
Lovely hotel. Really friendly staff. Great bar and food. Room, clean comfy and quiet. My only small complaint would be that the bathroom towels supplied are a quite scratchy. Maybe they need updating or renewing. Other than that, all good!
2023 年 8 月入住 4 晚
Mama Shelter Belgrade 于 2023年08月28日 的回复
Dear Mark,thank you for being our guest. Mama is glad to hear that your stay was up to your standards. We are always prospering to be better Looking forward to your next visit. Mama You.

10/10 超赞

Jelena

2023 年 8 月入住 3 晚
Mama Shelter Belgrade 于 2023年08月28日 的回复
Dear Jelena thank you for staying at Mama. We love to hear that your stay was satisfying. Looking forward your next visit. Mama You

8/10 还可以

Azra

2023 年 8 月入住 1 晚
Mama Shelter Belgrade 于 2023年08月28日 的回复
Dear Azra thank you for staying at Mama. We love to hear that your stay was satisfying. Looking forward your next visit. Mama You

10/10 超赞

Volkan

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Mama Shelter Belgrade 于 2023年08月10日 的回复
Dear Volkan, thank you for choosing Mama Belgrade! We are glad your stay was up to your standards. Looking forward your next visit. Mama You

10/10 超赞

Minella

2023 年 7 月入住 1 晚
Mama Shelter Belgrade 于 2023年08月10日 的回复
Dear Minella thank you for staying at Mama. We love to hear that your stay was satisfying. Looking forward your next visit. Mama You

10/10 超赞

Peter

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 3 晚
Mama Shelter Belgrade 于 2023年07月13日 的回复
Dear Peter, thank you for choosing Mama! We are glad that your stay reached your standards. Looking forward your next visit. Mama You

2/10 糟糕

nedim

2023 年 5 月入住 6 晚
Mama Shelter Belgrade 于 2023年07月4日 的回复
Dear Nedim, Mama is sorry for your experience. Every feedback is valuable to us. We would love to have you as our guest again. Thank you in advance for that opportunity. Mama You!

8/10 还可以

Darko

2023 年 6 月入住 2 晚
Mama Shelter Belgrade 于 2023年07月4日 的回复
Dear Darko, thank you for visiting Mama Belgrade. Every feedback is valuable to us. We would love to have you as our guest again. Thank you in advance for that opportunity. Mama You!

8/10 还可以

Leandros

满意:住宿条件和设施,员工和服务
不满意:清洁度
2023 年 5 月入住 1 晚
Mama Shelter Belgrade 于 2023年06月13日 的回复
Dear Leandros,Thank you for choosing Mama. She hopes to see you again soon.Mama You!

10/10 超赞

Terje

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastisk
Fantastisk hotell. Kjøpesenter under hotellet. Knall bra beliggenhet i, Beograd. Deilig takterrasse med bar, var helt perfekt. Veldig god frokost. Resepsjonistene var helt utrolig, kjempe hyggelig, de informerte, var virkelig til stede i jobben, de gjorde oppholdet og opplevelsen til å bli helt perfekt. Dette hotellet kan virkelig anbefales.
2023 年 5 月入住 3 晚
Mama Shelter Belgrade 于 2023年05月25日 的回复
Dear Terje, thank you for being Mama’s guest and taking your time to write this wonderful review. We would like to thank you for your kind words, especially towards Mama’s stuff, they are the heart and soul of Mama. We are glad you enjoyed everything that Mama has to offer and more, and we are all looking forward to accommodating you again. Mama You!

4/10 很差

真实旅客

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施
2023 年 4 月入住 2 晚

8/10 还可以

Melanie T

团体旅客
满意:员工和服务、住宿条件和设施、客房舒适度
Nice hotel inside a mall
The hotel was situated inside a mall which was just great as it was close to dining and shopping options. The rooms were comfortable but the daily cleaning was not topnotch especially in the bathroom and I noticed that they were quite frugal with bathroom amenities. Other than that, I would recommend this hotel in Belgrade.
2023 年 4 月入住 4 晚
Mama Shelter Belgrade 于 2023年05月25日 的回复
Dear Melanie, thank you for being Mama’s guest. We are glad you enjoyed our unique location. We will pass your remarks to the housekeeping team, and hopefully, you’ll find your next stay more satisfying. Mama You!

10/10 超赞

Mirza

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mama Shelter Belgrade is a place you simply can't go wrong with. Prime location in the heart of the city, amazing staff, great rooms and everything you could wich for while staying in Belgrade. Simply perfect!
2023 年 5 月入住 1 晚
Mama Shelter Belgrade 于 2023年05月25日 的回复
Dear Mirza, thank you for choosing Mama for your stay in Belgrade! We are more than happy to hear that your stay with us was perfect. Thank you for mentioning Mama’s amazing stuff, they are what makes Mama what she is We are looking forward to your next faboulous stay with us. Mama You!

10/10 超赞

Andor

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

10/10 超赞

Andor

团体旅客, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

10/10 超赞

Silvia Kitty

2023 年 4 月入住 1 晚

10/10 超赞

Dusan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

10/10 超赞

Sabina

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
❤️
2023 年 4 月入住 2 晚

8/10 还可以

Ekaterina

满意:员工和服务,清洁度
The hotel is located at the top floors of the shopping center. It has ambitions of a design hotel, but in general it is quite basic, the rooms excess is through a little maze with stairs and elevators. The promised 14 euro food/beverage perks were replaced by few citruses and cookies. No food was available at 10.45 pm when I checked in. Location is very central.
2023 年 4 月入住 1 晚

8/10 还可以

nihal

2023 年 3 月入住 2 晚

10/10 超赞

Siel

满意:清洁度、员工和服务、住宿条件和设施
Amazing breakfast
2023 年 3 月入住 1 晚

10/10 超赞

Nicholas

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Location can't be beat
Terrific location providing easy access to all that Belgrade has to offer. The room was extremely comfortable, and having a terrace overlooking the park was an added perk given the beautiful weather. Highly recommend for a great location, convenient access to restaurant and bar in the lobby, and a well equipped room.
2023 年 3 月入住 4 晚
Mama Shelter Belgrade 于 2023年04月1日 的回复
Dear Nicholas, you made Mama’s day with your wonderful and detailed review :)Mama is so happy that she had opportunity to welcome you and also Mama is so proud that you recognized how amazing she is :)We are all looking forward to your next visit! Thank you and Mama Belgrade team You!

2/10 糟糕

Sanja Suzanna

2023 年 3 月入住 3 晚

2/10 糟糕

Sanja Suzanna

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 3 晚

6/10 一般

Sanja Suzanna

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rummen är inte som man förväntar sig. Renligheten är under all kritik i rummen och servicen är dålig. Men hotellet är på bra placering på huvudgatan. Frukosten fantastik!
2023 年 3 月入住 3 晚

6/10 一般

Sabahudin

商务旅客
满意:清洁度、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚

10/10 超赞

Rajesh

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cozy modern place in the city center
I stayed for 4 days. Nice and cozy with a view of the city. There was a balcony. Very silent and clean. I prefer a harder mattress but not too bad. Would also prefer to have a bath mat to avoid slipping. Got a welcome fruits basket as well
2023 年 1 月入住 4 晚

10/10 超赞

Jesper

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 2 晚

10/10 超赞

Milorad