Hai Phong Bến Bèo Hotels

"This was a nice, quiet, comfortable and relaxing cruise. The staff was amazing. We did 3days/2 nights and that was enough to see everything around. I wished we did travel more on the larger boat and not the tenders. The smaller boats were not comfortable and usually hot and crowded. The drinks were affordable but definitely the bar service was on the slower side. I would recommend them renaming some of the drinks as well -we wouldn’t have Ben order some because they were name inappropriately but looked good. Food was plentiful and good. Loved the authentic way things were serviced. "

"Incredible hotel with amazing service! A bit pricey for food and drink, but one of the nicest hotels I have ever stayed in "

"Great hotel, super clean and spacious rooms! "

"My recent 2-day,1-night trip abroad Grand Pioneer Cruise with my husband and 2 other couples in Ha Long Bay was spectacular. From the moment we checked in at the waiting lounge, stepped on board to final farewell, every detail was executed with details. The only fly in the ointment was when disembark waiting for car pickup in the lounge, we were asked to move to the other side because the area we sat was reserved for check in customers where there was no sign to indicate that. This left us feelinga bit anticlimactic. Same situation happened when we had a brunch buffet after kayaking before checking out. We were told there was no more beef noodle soup but chicken. In the end, staff brought me chicken soup without noodle. Totally different from the first day we were on board. "

"I’m pretty sure this is the best hotel in all of Vietnam. The rooms are incredible. Beautifully designed, lots of space, with all the amenities. On top of that, the service was so amazing. The two girls that helped us were so kind and helpful. I don’t think you can find a better hotel! "

"Really lovely, family run hotel. Enjoyed our stay. Taxis about, but good excerise little 10 min walk over a hill and baxk!"

"Magnificent and lovely, best, friendliest service. We will be returning. Had view to bay and beach."

"They were very friendly and they had some amazing food for us. I felt like I was in a true hostile."

"Was a great stay. Breakfast on the street is great, rooms spacious and in a cave, very cool. The only resort that I stayed in Vietnam that had hot water. The staff very welcoming and extremely helpful. Shame about the monster resort getting built in front, looking at cranes and building work. "