外觀

本德胡椒樹酒店 - 貝斯特韋斯特頂級精選的評價

3.5 out of 5

評價

9.0

卓越

10 分評分,優異;1004 則評價中有 698 則" "
8 分評分,不錯;1004 則評價中有 196 則" "
6 分評分,一般;1004 則評價中有 52 則" "
4 分評分,欠佳;1004 則評價中有 29 則" "
2 分評分,很差;1004 則評價中有 29 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

真實旅客

於 2019 年 8 月住了 1 晚

10/10 優異

carolina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good breakfast
於 2024 年 4 月住了 2 晚

8/10 不錯

Debbie

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The bed was very hard. The pillows were Very Hard!!! The picture of the food from websight was misleading and that's an understatement. Other than that ut was a great stay. I will go back again with my own pillows.
於 2024 年 4 月住了 1 晚

10/10 優異

Wesley

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 4 月住了 2 晚

10/10 優異

Melanie (Portland)

讚好:整潔度
不滿:職員與服務
Nice little spot
於 2024 年 4 月住了 2 晚

10/10 優異

Marcee

讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was great. Pool and spa were nice.
於 2024 年 4 月住了 2 晚

8/10 不錯

Jennifer

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel convenient location
於 2024 年 4 月住了 2 晚

6/10 一般

Sarah

?
於 2024 年 4 月住了 1 晚

10/10 優異

Ricardo

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Geariane

讚好:設施服務和住宿狀況
good
於 2024 年 4 月住了 1 晚

8/10 不錯

Kathy

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great location c
於 2024 年 4 月住了 3 晚
Stormy Beach GM 於 2024年4月17日的回應
Thank you for taking the time to let us know how your stay was Kathy. We hope to be able to earn a 5 on your next visit.

10/10 優異

Xin (Surrey)

於 2024 年 4 月住了 3 晚
Stormy Beach GM 於 2024年4月17日的回應
Thank you for your rating. It means a lot to us. Have safe travels.

10/10 優異

Adam

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and it made me feel like home. Great property.
於 2024 年 4 月住了 1 晚
Stormy Beach GM 於 2024年4月15日的回應
We are happy to hear you enjoyed your stay Adam. Have safe travels.

10/10 優異

Mykka

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay!
於 2024 年 4 月住了 1 晚
Stormy Beach GM 於 2024年4月14日的回應
Thank you for your review Mykka. Have a wonderful trip.

8/10 不錯

lee

親子同遊
讚好:職員與服務和住宿狀況
Two things i didnt like is how dirty the shower floor was, rest of the room was fine. The pool was closed the first night we stayed for cleaning during pool hours, pobably should schedule cleanings outside of the pool hours. We.thought overall yhe stay was comfortable and the staff friendly.
於 2024 年 4 月住了 2 晚
Stormy Beach GM 於 2024年4月14日的回應
Terribly sorry for the inconvenience with the pool Lee.

10/10 優異

Sean

家人同遊, 親子同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wanna say amazing staff , thank you again
於 2024 年 4 月住了 2 晚
Stormy Beach GM 於 2024年4月14日的回應
Thank you for letting us know how your stay was Sean. We love our staff too. Have safe travels.

10/10 優異

Daniela

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great property in a very nice location. really good breakfast serving local baked bagels and bakery items
於 2024 年 4 月住了 1 晚
Stormy Beach GM 於 2024年4月14日的回應
Thank you Daniela for taking the time to let us know how your stay was. We appreciate it.

10/10 優異

Debra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service
於 2024 年 4 月住了 1 晚
Stormy Beach GM 於 2024年4月4日的回應
Thank you for rating your stay Debra. We appreciate it greatly. We hope you have safe travels.

10/10 優異

Richard

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close enough to downtown and on the side heading to Mt. Bachelor and close to a nice ice skating rink part of Bend Parks and Recreation. Heard it turns to a roller rink in the summer
於 2024 年 3 月住了 2 晚
Stormy Beach GM 於 2024年4月4日的回應
Hi Richard, thank you for letting us know how your stay was. I think you are right, it does turn into a roller rink. You will have to come visit this summer and check it out.

10/10 優異

Miguel

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I come once of year to the state of Oregon and only stay at the Peppertree. The staff is great, you can dine there, and most importantly I feel safe with my kids there. Last the pool is great.
於 2024 年 3 月住了 3 晚
Stormy Beach GM 於 2024年4月4日的回應
We are so happy to hear that we are your primary choice year after year. See you next year!

10/10 優異

NOEMI (TUKWILA)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It's a great place to stay.
於 2024 年 3 月住了 1 晚
Stormy Beach GM 於 2024年4月4日的回應
Thank you for your review Noemi. We hope to see you return in the future.

10/10 優異

Angelica

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was every clean and the environment was safe.
於 2024 年 3 月住了 1 晚
Stormy Beach GM 於 2024年3月31日的回應
Thank you for taking the time to let us know about your stay. Have safe travels and come see us again soon.

6/10 一般

Julie

親子同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Great hotel. Unhappy with the housekeeping situation. We were only provided 3 towels to begin with, for a party of 4. When we went down to the front desk (because our phone didn't work, which no one ever came to fix despite me telling front desk about it) and asked for more towels, they said they were all being washed and they'd bring them up when dry. This never happened. We put our trash can in the hallway as directed, but staff took the entire trash can instead of just emptying it. So we had 1 trash can for a room with 4 people including 2 small children, and I didn't put it out in the hallway because I was afraid it would just be taken instead of emptied.
於 2024 年 3 月住了 3 晚
Stormy Beach GM 於 2024年3月31日的回應
I am so sorry to hear there we complications with towels and trash. We will take this as a great training opportunity to ensure all staff, new and seasoned, are more responsive.

10/10 優異

Serina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Only complaint I would have was their Netflix wasn’t down so we couldn’t watch shows
於 2024 年 3 月住了 1 晚
Stormy Beach GM 於 2024年3月27日的回應
We are so sorry Netflix was having issues. It has since been fixed and hopefully your next you can use it.

10/10 優異

Sabrina

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in at kiosk went smoothly. Room was clean and modern, breakfast was well stocked. Kids loved the pool.
於 2024 年 3 月住了 1 晚
Stormy Beach GM 於 2024年3月27日的回應
We are so glad you and your family enjoyed your stay Sabrina. We hope you return soon.

10/10 優異

Katherine

讚好:整潔度、職員與服務和住宿狀況
Convenient for Mt Bachelor.
於 2024 年 3 月住了 1 晚
Stormy Beach 於 2024年3月27日的回應
We are so glad you enjoyed your stay and our location. We hope you have a safe trip.

10/10 優異

Irene

讚好:整潔度、職員與服務和住宿狀況
Clean and tidy
於 2024 年 3 月住了 1 晚
Stormy Beach GM 於 2024年3月27日的回應
Thank you for your review. We look forward to future visits.

10/10 優異

Celestino

讚好:整潔度
於 2024 年 3 月住了 1 晚
Stormy Beach GM 於 2024年3月20日的回應
Thank you for taking the time to leave us a review. We hope you have safe travels and can return in the near future.

10/10 優異

Ather (Snoqualmie)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Stormy Beach GM 於 2024年3月17日的回應
Thank you for leaving us a review Ather. We are pleased to hear you enjoyed your stay. We hope to see you again in the future.

8/10 不錯

Rick

於 2024 年 3 月住了 2 晚
Stormy Beach GM 於 2024年3月31日的回應
Have a great trip Rick.

10/10 優異

Alan

讚好:整潔度、職員與服務和住宿狀況
Clean, friendly, great location for going to Mt Bachelor. Breakfast is outstanding!
於 2024 年 2 月住了 2 晚
Stormy Beach GM 於 2024年2月26日的回應
Thank you for taking the time to leave us a review Alan. We hope you are able to make it back soon.

10/10 優異

Elise

讚好:整潔度和設施服務
Second year staying here and it’s great!
於 2024 年 1 月住了 3 晚
Stormy Beach GM 於 2024年1月30日的回應
I am so glad you came back for another visit Elise. We hope to see you before next year gets here.

10/10 優異

Jill

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Stormy Beach GM 於 2024年1月18日的回應
Thank you for your rating Jill. We are thrilled your stay was excellent. Safe travels!

10/10 優異

Zhang

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Stormy Beach GM 於 2024年1月18日的回應
Thank you for your rating and for staying with us. We hope your travels are safe and you find your way back to our hotel again.

10/10 優異

Robert

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing Experience
Complete staff was friendly and accommodating. Was given quality recommendations on things to do in the nearby area. My children loved the indoor pool/hot tub.
於 2023 年 12 月住了 1 晚
Stormy Beach GM 於 2024年1月18日的回應
Thank for taking the time to rate us and leave a comment Robert. We are so happy to hear you had a wonderful stay. We hope to see you again. Have safe travels.

10/10 優異

Shigemi (auburn)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very quiet neighborhood, but close to restaurants. Located in the beautiful area of the town.
於 2023 年 12 月住了 1 晚
Stormy Beach GM 於 2024年1月18日的回應
Thank you for taking the time to let us and others know about your stay. We hope you visit again soon.

10/10 優異

John

於 2023 年 12 月住了 2 晚
Stormy Beach GM 於 2024年1月2日的回應
Good Morning John. Thank you for your review. We are pleased to see you had a wonderful stay. Have safe travels.

8/10 不錯

Regina

親子同遊, 伴侶同遊, 寵物同遊
讚好:整潔度和住宿狀況
The overall stay was fantastic. The meds were comfortable. The pool was hot and working which seems to be a rare thing in hotels nowadays. The breakfast was mediocre. They didn't even have stock of what they were advertising. Although it was good to eat and my kids enjoyed it! The location was my favorite part minutes away from everything yet far enough to not be super packed and busy!
於 2023 年 12 月住了 2 晚
Stormy Beach GM 於 2023年12月31日的回應
Thank you for taking the time to let us know how your stay was. I'll be sure to looking into what items might be missing for breakfast. We hope to see you again soon and have safe travels.

10/10 優異

Jagen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great staff. Super clean and great location
於 2023 年 12 月住了 1 晚
Stormy Beach GM 於 2023年12月27日的回應
Thank you for your feedback Jagen. We are glad your stay was great. Have safe travels.

8/10 不錯

Amber

家人同遊
Newer hotel with average accommodations
This hotel is pretty new but still basic accommodations. Don’t daily housekeeping, it’s very seven days. Breakfast is typical. No real suite like sitting. We booked the room with a king and two queens and that worked well for a family.
於 2023 年 12 月住了 5 晚
Stormy Beach GM 於 2023年12月27日的回應
Thank you for your feedback Amber. We appreciate it.

10/10 優異

Alex

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Stormy Beach GM 於 2023年12月21日的回應
Thank you for your review Alex. We are so glad your stay was enjoyable. We look forward to seeing you in the future.

10/10 優異

真實旅客

Amazing!!
Nice clean hotel. Dog friendly. Not crowded compared to other hotels we’ve been too previously. Quiet neighborhood area. Water available for refill. Friendly staff on site.
於 2023 年 12 月住了 2 晚
Stormy Beach GM 於 2023年12月18日的回應
Thank you for taking the time to let us know how your stay was. We appreciate it. We hope you return soon. Have safe travels.

8/10 不錯

真實旅客

多人同遊
讚好:職員與服務和住宿狀況
不滿:客房舒適度
Just okay.
Beautiful new space! Rooms were okay. Shower and bathroom was a bit grimy and the comforter on the king bed had a few mystery stains that looked fresh. Beds were EXTREMELY hard. That was disappointing. Pool area was okay, the sides had quite a buildup of grime for a new hotel. Would maybe stay again. But the staff was extremely friendly and welcoming
於 2023 年 12 月住了 1 晚
Stormy Beach GM 於 2023年12月18日的回應
Thank you for your feedback. We want to always provide a clean and exceptional experience to all of our guests. We will work harder to up the standards so that we can meet your expectations. Have a wonderful trip.

10/10 優異

Daniel (POWELL BUTTE)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything from before check in to check out was great! Requested an earlier check in and they immediately made that adjustment for me. The staff at check in was super helpful, knowledgeable, professional and courteous! Room was super clean and the bed was comfortable. Would recommend a stay there and I will be booking there again.
於 2023 年 12 月住了 1 晚
Stormy Beach GM 於 2023年12月17日的回應
Thank you for staying with us Daniel. We are so happy to hear your experience was so pleasant. We hope to see you on your next trip through Bend.

10/10 優異

Burhanuddin

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Stormy Beach GM 於 2023年12月17日的回應
Thank you for your review. We hope your travels are safe.

10/10 優異

Vicki

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Stormy Beach GM 於 2023年11月26日的回應
We hope you have safe travels and we look forward to seeing you return soon.

10/10 優異

Kindra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean hotel and nice location
於 2023 年 11 月住了 1 晚
Stormy Beach GM 於 2023年11月12日的回應
Hello Kindra, Thank you for taking the time out of your travels to let us know how your stay was. We appreciate it. We hope to see you in on future trips through bend.

4/10 欠佳

Dawn

不滿:整潔度
Bed bugs in Bend
The hotel looks nice, but I ended up with over 20 bed bug bites which was not nice. The breakfast buffet was very disappointing as the food was cold and unappetizing. We liked the little pub but server seemed a bit overwhelmed with having to cook and serve drinks.
於 2023 年 10 月住了 1 晚
Stormy Beach GM 於 2023年11月6日的回應
Hi Dawn, I am terribly sorry your experience was not above and beyond. We went strait in and checked the room thoroughly and were unable to locate any bug issues. We will stay on high alert. We did identified a faulty warmer in the breakfast area and are fixing that immediately. We do appreciate your feed back as it helps us to look towards exceeding your expectations and our others guest on their visits. .

10/10 優異

Adrianna

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a very nice place. Great breakfast. Clean common areas. Very nice warm pool, unlike most other "heated" pools. Staff was great. Nice quiet area.
於 2023 年 11 月住了 1 晚
Stormy Beach GM 於 2023年11月5日的回應
Thank you for taking the time to let us know how your recent visit was. We were happy to have you. Have safe travels.

10/10 優異

Melissa

多人同遊
讚好:職員與服務、住宿狀況和客房舒適度
Nice view/ Get your bagels quickly!
We really appreciated the views from our window of the mountains and the artwork was really nice, too! Although the hotel is on the street, it is quiet and quick access to a nearby stream with walkways on either side! Breakfast needs to be slightly longer or not such a hard stop. We got downstairs at 9:00am and all the bagels were gone and staff was shutting everything down. This was a hardship for us since we were in the marathon the day before and very tired/hungry.
於 2023 年 10 月住了 2 晚
Stormy Beach GM 於 2023年11月5日的回應
We are so happy to hear that you enjoyed your stay. I'm sorry we were unable to meet your breakfast needs. We hope you have safe travels and will visit us again so we can exceed your expectations.