What I liked best was that Expedia messed up my reservation and the hotel fixed it with a great attitude. You can't beat that kind of customer service with a hotel.
Roy
2025 年 7 月入住 1 晚
2/10 糟糕
Dallin
带宠物出行, 与配偶出行
2025 年 7 月 15 日
不满意:清洁度、服务设施、住宿条件和设施
Terrible service and bad integration with expedia's website. When searching for a pet friendly place, this hotel pops up but doesn't include and details beyond "pet friendly". So after driving for 9 hours and arriving at 2:30am, I call the service desk to make sure we can still check in and the lady there was very rude. After arriving, she was rude and ripped up all the papers and receipts for my check in after discovering the dog we had was more than 20lbs. I wouldn't have booked this place if I had known that was the condition of being pet friendly but again, when initially booking it wasn't shown anywhere.
Dallin
2025 年 7 月入住 1 晚
4/10 很差
Robert
与配偶出行
2025 年 7 月 13 日
不满意:服务设施
Not worth the cost
Robert
2025 年 7 月入住 1 晚
6/10 一般
Casey
商务旅客
2025 年 7 月 4 日
不满意:员工和服务
Pros - Room was clean
Cons - Room had a strong odor upon arrival. Front desk person threatened to charge me $10 if I didn’t return room card the next morning
Casey
2025 年 7 月入住 1 晚
8/10 还可以
Katie
与家人出行
2025 年 6 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Friendly staff, room was cute, comfortable and clean. Breakfast was good & a nice variety. I would stay here again.
Katie
2025 年 6 月入住 1 晚
2/10 糟糕
Crystal
与家人出行, 商务旅客
2025 年 6 月 7 日
不满意:服务设施
I was charged $50 by property for “late arrival”
Crystal
2025 年 5 月入住 1 晚
2/10 糟糕
Anne
2025 年 6 月 1 日
不满意:清洁度、服务设施、住宿条件和设施
Rude desk clerk. Horrific run down facility. I ended up leaving the motel to stay elsewhere.
Anne
2025 年 5 月入住 1 晚
10/10 超赞
Jessica
2025 年 4 月 15 日
Jessica
2025 年 4 月入住 1 晚
8/10 还可以
MICHAEL,Naples
2025 年 4 月 8 日
满意:员工和服务
Management was great for checking in. It's the typical hotel right on the highway
MICHAEL
2025 年 4 月入住 1 晚
2/10 糟糕
Paul
2025 年 3 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Red Lyin Inn - bait and switch
Please to point out where in the booking site there is reference to up or downstairs. I cannot find it. If there is, a more obvious note should be displayed. A written request for downstairs and follow up call to confirm still resulted in additional cost.
After a 500 mile day we chose to pay. Front desk asked if we were unhappy about that. Hoping it was a rhetorical question our answer got our reservation cancelled and we were asked to leave the premises.
Please to note they cancelled my reservation, not me. Still waiting for a refund. Contacting credit card company soon to dispute the charges.
Paul
2025 年 3 月入住 1 晚
10/10 超赞
Kyla
2025 年 2 月 22 日
Kyla
2025 年 2 月入住 1 晚
2/10 糟糕
Kathleen
带宠物出行, 与配偶出行
2024 年 12 月 2 日
不满意:住宿条件和设施,员工和服务
This property is run down. Disappointing especially for Red Lion trademark property. Although clean, the rooms paint was peeling and towels were frayed and tired. The room was not heated for arrival, so walked in to a 50 degree temperature.
The breakfast offered was some granola bars from Costco and Little Debbie muffins. The lobby is tired and not welcoming.
The property was listed as pet friendly, yet on Expedia there was no way to indicate the pet and what the pet fee was. Upon arrival we were informed our Expedia price could not be honored and the pet fee was $100 and nonrefundable. We ended up paying over $275 for one night at this VERY subpar property.
Kathleen
2024 年 11 月入住 1 晚
6/10 一般
James
2024 年 10 月 26 日
James
2024 年 10 月入住 1 晚
8/10 还可以
Nathan
商务旅客
2024 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place
Nathan
2024 年 10 月入住 1 晚
2/10 糟糕
jessica
带宠物出行, 团体旅客
2024 年 10 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
It doesn't represent Red Lion very well it's the dirtiest and most ruin down Red Lion I've ever seen
jessica
2024 年 8 月入住 2 晚
4/10 很差
Brenda
与家人出行
2024 年 9 月 21 日
不满意:住宿条件和设施
Brenda
2024 年 9 月入住 1 晚
4/10 很差
Chris
2024 年 9 月 16 日
满意:清洁度
不满意:住宿条件和设施
Chris
2024 年 9 月入住 1 晚
2/10 糟糕
Dallas
商务旅客
2024 年 9 月 7 日
满意:清洁度
不满意:客房舒适度
Just don’t you will be disappointed!!!!!!!!!!!!!!
I booked a queen suite and I think I was put into a whatever? I had no balcony like it said it would online. I wasn’t even given a price for the room like I was told I would by the facility personnel. He said the manager had to go online to figure it out once she got home. I stayed up as long as possible to get that info and was told I would receive a call to my room, also didn’t happen. When I went to the office I was told that because I booked it online I couldn’t get a final price from Red Lion. The walls are super thin and the ceiling sounded like the occupants above were about to fall through the floor. The road noise is horrible and I could hear multiple tv’s going most all night. If you want sleep I do not recommend. I work for a very large local corporation and will not recommend anyone stay there. Also the continental breakfast I would rate below a 1 if possible. I will say the room was clean, so hats off to the maid service. My final rating would be 0 of 5
Dallas
2024 年 9 月入住 1 晚
2/10 糟糕
Eben
商务旅客
2024 年 8 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sent installers to stay at this hotel for a night and they reported that the rooms had bed bugs