Beautiful place and stay! The wrong thing they did was charging me for services and changing my payment method and overdrew my account
Chioma
於 2023 年 12 月住了 2 晚
8/10 不錯
Peter
商務旅客
2023年12月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Peter
於 2023 年 12 月住了 2 晚
8/10 不錯
Krishnan
伴侶同遊
2023年11月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was good but it didn’t come up to the usual standards of a Four Seasons Hotel.
Krishnan
於 2023 年 11 月住了 2 晚
10/10 優異
Roger
伴侶同遊
2023年11月29日
讚好:職員與服務、設施服務和住宿狀況
Great staff
Roger
於 2023 年 11 月住了 2 晚
10/10 優異
Tadhg
2023年11月7日
Tadhg
於 2023 年 11 月住了 3 晚
10/10 優異
chaitanya
2023年8月23日
chaitanya
於 2023 年 8 月住了 1 晚
10/10 優異
torben
2023年8月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
torben
於 2023 年 8 月住了 5 晚
8/10 不錯
Zing
商務旅客
2023年7月16日
讚好:住宿狀況和客房舒適度
Somewhat mixed experience
Hotel was newly renovated so looks clean. Bed is comfortable. But housekeeping standards/ SOP needs to be ironed out as my room wasn't cleaned despite the house keeping alert light being switched on. Saw staff wiping food from breakfast table onto the ground and simply left them there.
Restaurants and bar was great! Food and service at both was also awesome especially with Jithin at Far & East. I fell sick and Rachel from Customer experience was very helpful in getting me medication. Also bumped into hotel GM in the lift and his service recovery and following up with hospitality feedback was great.