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班加羅爾椰絲灣特普智選假日酒店 - IHG 酒店的評價

3 out of 5
班加羅爾椰絲灣特普智選假日酒店 - IHG 酒店
Cauvery Estates (Serenity), Katha 10/1/1, Raghavendra Ext. Tumkur Road, Ward 38, Bengaluru, Karnataka

評價

7.4

不錯

10 分評分，優異；75 則評價中有 28 則" "
8 分評分，不錯；75 則評價中有 19 則" "
6 分評分，一般；75 則評價中有 11 則" "
4 分評分，欠佳；75 則評價中有 9 則" "
2 分評分，很差；75 則評價中有 8 則" "

8.2/10 

整潔度

8.0/10 

職員與服務

7.8/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

KAI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
超出预期，酒店非常干净，而且早餐不错，但是隔音比较差，本地人很吵
於 2019 年 8 月住了 2 晚
Holiday Inn Express Bengaluru Yeshwantpur 於 2019年8月31日的回應
Dear Mr. KAI, Thank you for your feedback. It really motivates the team to perform better. We do look forward to welcome you back soon. Best Regards Holiday Inn Express Bengaluru Yeshwantpur

10/10 優異

Shrikant

讚好：住宿狀況
於 2024 年 4 月住了 3 晚
Faisal Khan 於 2024年4月19日的回應
Dear Shrikant, Greetings from Holiday Inn Express Yeshwanthpur! Thank you very much for sharing your feedback, regarding your stay at Holiday Inn Express Yeshwanthpur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Affable Regards Faisal KhanAssistant Front Office Manager

4/10 欠佳

Dmitriy (New Hartford)

不滿：整潔度
於 2024 年 1 月住了 1 晚
Faisal 於 2024年2月13日的回應
Dear Guest, Greetings from Holiday Inn Express Yeshwanthpur! We are disappointed to learn that your overall stay was not up to the standard and experience which we would like to give to our guest. Please accept my sincere apology on the feedback. We have taken your feedback and shared with our training and quality team to enhance our service in future. To gain your trust back towards Holiday Inn Express Yeshwanthpur and Intercontinental Group of Hotels, we would like to request to give us another chance to show our hospitality in future. We will make sure your stay is comfortable and memorable. Please do call me or mail me when you make your next plan to visit Yeshwanthpur. We would love to welcome you back with us. Affable Regards Faisal KhanAssistant Front Office Manager

10/10 優異

nasar

於 2024 年 1 月住了 2 晚
Faisal 於 2024年2月13日的回應
Dear Guest, Greetings from Holiday Inn Express Yeshwanthpur! Thank you very much for sharing your feedback, regarding your stay at Holiday Inn Express Yeshwanthpur. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Affable Regards Faisal KhanAssistant Front Office Manager

2/10 很差

MOHAMED KALEEL

商務旅客
不滿：設施服務和住宿狀況
Food was poor. Despite informing every next meal, no improvement. Booked for an SUV to the airport, end up getting sedan. Was late for the flight, had to voice out much to get refund in cash. Too tiny rooms. Just one thing good was, closest to my work and a chain of holiday inn hence safety concerned wasn’t there.
於 2023 年 12 月住了 3 晚
Faisal Khan 於 2024年1月10日的回應
Dear Mr. Mohammed Kaleel, Greetings from Holiday Inn Express Yeshwanthpur! We are disappointed to learn that your overall stay was not up to the standard and experience which we would like to give to our guest. Please accept my sincere apology on the feedback with regards to inconvenience caused due to Food & Service. We have taken your feedback and shared with our training and quality team to enhance our service in future. To gain your trust back towards Holiday Inn Express Yeshwanthpur and Intercontinental Group of Hotels, we would like to request to give us another chance to show our hospitality in future. We will make sure your stay is comfortable and memorable. Please do call me or mail me when you make your next plan to visit Yeshwanthpur. We would love to welcome you back with us. Affable Regards Faisal KhanAssistant Front Office Manager

6/10 一般

Vinay

讚好：整潔度和住宿狀況
Provided two IDs for 2 rooms Staff insist on IDs for all guests including children. No specification on which pages of ID required so provided photo pages. Staff come back & insist on front and back passport. Has been just short of harrasment
於 2024 年 1 月住了 1 晚
Faisal Khan 於 2024年1月10日的回應
Dear Guest, Greetings from Holiday Inn Express Yeshwanthpur! We are disappointed to learn that your overall stay was not up to the standard and experience which we would like to give to our guest. Please accept my sincere apology on the feedback with regards to inconvenience caused due to I D Request. We have taken your feedback and shared with our training and quality team to enhance our service in future. To gain your trust back towards Holiday Inn Express Yeshwanthpur and Intercontinental Group of Hotels, we would like to request to give us another chance to show our hospitality in future. We will make sure your stay is comfortable and memorable. Please do call me or mail me when you make your next plan to visit Yeshwanthpur. We would love to welcome you back with us. Affable Regards Faisal KhanAssistant Front Office Manager

8/10 不錯

Hasim Murat

商務旅客
讚好：整潔度和客房舒適度
Except front desk , staffs are very negative and not capable, specially cafeteria nightmare
於 2023 年 12 月住了 6 晚
Faisal Khan 於 2023年12月15日的回應
Dear Guest, Greetings from Holiday Inn Express Yeshwanthpur! We are disappointed to learn that your overall stay was not up to the standard and experience which we would like to give to our guest. Please accept my sincere apology on the feedback with regards to inconvenience caused due to F&B Staff behavior. We have taken your feedback and shared with our training and quality team to enhance our service in future. To gain your trust back towards Holiday Inn Express Yeshwanthpur and Intercontinental Group of Hotels, we would like to request to give us another chance to show our hospitality in future. We will make sure your stay is comfortable and memorable. Please do call me or mail me when you make your next plan to visit Yeshwanthpur. We would love to welcome you back with us. Affable Regards Faisal KhanAssistant Front Office Manager

10/10 優異

Guido

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 7 晚
Faisal Khan 於 2023年12月15日的回應
Dear Guest, Greetings from Holiday Inn Express Yeshwanthpur! Thank you very much for sharing your feedback, regarding your stay at Holiday Inn Express Yeshwanthpur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Affable Regards Faisal KhanAssistant Front Office Manager

4/10 欠佳

Pavleen Kaur

伴侶同遊, 商務旅客
不滿：設施服務
The stay was ok, toilet was dirty I called the receptionist to send someone to clean. One guy came and he cleaned with the white towel it seems like they use it to clean the toilets and then rotate the same ones for the customer use.
於 2023 年 11 月住了 3 晚
Shivangi Gupta 於 2023年11月7日的回應
Dear Guest,Greetings from Holiday Inn Express Yeshwanthpur!We are disappointed to learn that your overall stay was not up to the standard and experience which we would like to give to our guest. Please accept my sincere apology on the feedback with regards to inconvenience caused due to late housekeeping response. We have taken your feedback and shared with our training and quality team to enhance our service in future.You are one of our loyal member and we would need your support forever. To gain your trust back towards Holiday Inn Express Yeshwanthpur and Intercontinental Group of Hotels, we would like to request to give us another chance to show our hospitality in future.We will make sure your stay is comfortable and memorable .Please do call me or mail me when you make your next plan to visit Yeshwanthpur. We would love to welcome you back with us.Affable RegardsShivangi Gupta Senior Guest Service Leader

10/10 優異

vivek

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2023 年 10 月住了 2 晚
Shivangi 於 2023年10月27日的回應
Dear Guest,Greetings from Holiday Inn Express Yeshwanthpur!Thank you very much for sharing your feedback, regarding your stay at Holiday Inn Express Yeshwanthpur..It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Affable RegardsShivangi Gupta Senior Guest Service Leader

8/10 不錯

Hasim Murat

於 2023 年 9 月住了 5 晚
Shivangi 於 2023年10月27日的回應
Dear Guest,Greetings from Holiday Inn Express Yeshwanthpur!Thank you very much for sharing your feedback, regarding your stay at Holiday Inn Express Yeshwanthpur..It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Affable RegardsShivangi Gupta Senior Guest Service Leader

6/10 一般

Chiayun

商務旅客
讚好：整潔度
於 2023 年 9 月住了 6 晚
Shivangi 於 2023年10月27日的回應
Dear Guest,Greetings from Holiday Inn Express Banjara hills!We are disappointed to learn that your check out experience was not up to the standard and experience which we would like to give to our guest. Please accept my sincere apology on the feedback with regards to inconvenience caused.Our rooms is designed to cater to all types of requirement to it's best, however your feedback will be taken forward to the management. We have taken your feedback and shared with our training and quality team to enhance our service in future.You are one of our loyal member and we would need your support forever. To gain your trust back towards Holiday Inn Express Banjara Hills and Intercontinental Group of Hotels, we would like to request to give us another chance to show our hospitality in future.We will make sure your stay is comfortable and memorable .Please do call me or mail me when you make your next plan to visit Hyderabad. We would love to welcome you back with us.Affable RegardsShivangi Gupta Senior Guest Service Leader

10/10 優異

Yousra

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very cozy, comfortable and clean.
於 2023 年 7 月住了 24 晚

6/10 一般

Padmaja

於 2023 年 7 月住了 8 晚

2/10 很差

Shafi

商務旅客
不滿：整潔度
於 2023 年 4 月住了 2 晚
Amreeta Banerjee 於 2023年6月7日的回應
Dear Shafi,Thank you for taking the time to tell us about your experience at Holiday Inn Express BENGALURU YESHWANTPUR.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly Warm regards,Amreeta BanerjeeGeneral Manager

4/10 欠佳

Manasa

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

4/10 欠佳

Siavash

於 2023 年 2 月住了 3 晚

10/10 優異

Jona Aravind

於 2023 年 2 月住了 1 晚

8/10 不錯

SHIRISH

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Decent stat closer to exhibition venue
Its that time of the year when many from all over India head to BIEC exhibition centre and hotels are difficult to find. .This hotel though available was much expensive considering HI Express offering with small efficient rooms and small working cafe rather than a proper restaurant. And it served its purpose well.
於 2023 年 1 月住了 2 晚

4/10 欠佳

Jose

家人同遊, 商務旅客
讚好：設施服務和住宿狀況
不滿：職員與服務
The staff were very rude. Also not a value-for-money option.

2/10 很差

Joseph

6/10 一般

Ganapathy

商務旅客
不滿：設施服務
Dirty dishes outside of the room 12 hrs

8/10 不錯

Sonja

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Klein aber fein
Es war ein kleines gemütliches Zimmer mit gekühltem Wasser und Klimaanlage! Es gibt Frühstück, Mittag- und Abendessen wobei nur das Frühstück im Preis miteinbegriffen ist. Das Essen ist immer ein Büffet und für jeden ist etwas dabei, es war sehr lecker! Sehr freundliches und zuvorkommendes Personal!!
於 2022 年 11 月住了 4 晚

4/10 欠佳

Maneesh

於 2022 年 6 月住了 1 晚

4/10 欠佳

PRADIP

家人同遊
不滿：客房舒適度
Not worth the Price
Rooms are very small. Consumables on request only. Staff not friendly, very rude at receiption. Any request for little late check out will not be permitted. 25percent to pay beyond one hr!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
於 2022 年 6 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：職員與服務
於 2022 年 5 月住了 3 晚

4/10 欠佳

Poornananda

不滿：住宿狀況和客房舒適度
Suffocating room, not recommended.
Disappointed right from entrance, which is a narrow passage at the side of the building. first timers will definitely miss it. To reach reception you go to 4th floor, there is no help available to carry your luggage. The rooms are in another floor of the building. Again there is no help with luggage. The narrow, closed and endless corridor with countless room doors on both sides doesn't give a safe feeling to family travellers. The room is suffocating, 80% occupied by the bed and is not suitable for solo traveller too. I asked reception to provide me a better room, they said all rooms in hotel are of same size 145 sqft. I felt the room is not even 100 sqft size. The room doesn't have wardrobe; has tiny table, barely fits your laptop; the bathroom is too tiny without latch on the door. The Complimentary breakfast is not up to the standard and wait time was more. The staff appeared to be overworked or not motivated as we always got cold response. There is no luggage room in the hotel. We had to leave our luggage in open area at the time of check-out as our travel was late evening on that day. There is one good thing is, the Metro station in walking distance. But when it rains or when you have luggage, you will find it really hard to get an auto or cab from the hotel. The opposite road is blocked by the intercity buses at night and it is a nightmare to return to hotel from city. Overall, didn't meet my expectations of a 3-star hotel and is not recommended to anyone.
於 2022 年 4 月住了 2 晚

10/10 優異

Ahmed

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 7 晚

8/10 不錯

Aswin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

8/10 不錯

satya kiran

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 2 晚
Ridhima Nair 於 2021年12月10日的回應
Dear Satya Kiran, Thank you for taking out the time to take your feedback and rating us 08 out of 10 stars! I'm pleased to learn that you enjoyed your overall stay with us. My team and I certainly look forward to welcome you back on your next visit. Regards, Ridhima Nair General Manager

6/10 一般

Kishanth

讚好：整潔度和客房舒適度
不滿：職員與服務
於 2021 年 11 月住了 3 晚

6/10 一般

真實旅客

商務旅客
讚好：整潔度和客房舒適度
不滿：職員與服務
Not so good n not so bad.
於 2021 年 11 月住了 3 晚

10/10 優異

Amith (Kakinada)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I am a regular customer and its worth the amount you pay. Amazing food.
於 2021 年 11 月住了 1 晚
Ridhima Nair 於 2021年12月10日的回應
Dear Amith, Thank you for taking out the time to take your feedback and rating us 05 stars! I'm pleased to learn that you enjoyed your overall stay with us. My team and I certainly look forward to welcome you back on your next visit. Regards, Ridhima Nair General Manager

4/10 欠佳

Suman

家人同遊
讚好：職員與服務
不滿：住宿狀況
Room was small and bath aera is so small we could not take bath . Hotel is little suffocating.
於 2021 年 11 月住了 1 晚
Ridhima Nair 於 2021年12月10日的回應
Dear Suman, Thank you for taking time out to share your feedback! At Holiday Inn Express, we focus on things that matter the most to our Smart Travellers - A comfortable bed offering a great night's sleep, high speed wi-fi to keep you connected, Express Start Breakfast offering a sumptuous variety of items with an option of Grab and Go for our travellers who are short of time and compact yet ergonomically designed rooms that offer comfort always. In addition, we also offer a self-service laundry and fitness centre which is complimentary to use for all our in-house guests. We certainly hope you were able to make the best use of our hotel's facilities and we look forward to meet you soon at Holiday Inn Express Bengaluru Yeshwantpur! Ridhima Nair General Manager Holiday Inn Express Bengaluru Yeshwantpur

6/10 一般

Abhir

商務旅客
讚好：整潔度和客房舒適度
不滿：住宿狀況
於 2021 年 10 月住了 2 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good staff and Very clean room. Maintained very neatly.
於 2021 年 6 月住了 1 晚

10/10 優異

Shreya

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 3 晚
Ridhima Nair 於 2021年3月10日的回應
Dear Shreya, Thank you for taking time out to share your valuable feedback and rating us 05 stars! I'm delighted to know that you had a comfortable stay with us and that you experienced True Hospitality from the team during your stay. We look forward to meet you again soon at Holiday Inn Express Bengaluru Yeshwantpur. Regards, Ridhima Nair General Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 10 月住了 1 晚
Pushpendra Bhadouriya 於 2020年10月24日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

於 2020 年 10 月住了 1 晚
Pushpendra Bhadouriya 於 2020年10月24日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Anand

商務旅客
讚好：整潔度和職員與服務
Its Good Experiance.
Its wonderful place to stay- as good connectivity, limited options but Nice tasty food & good service. But rooms are pretty small not even worth for two peoples to stay together. There is no place for having food if ordered in-room service.
於 2020 年 9 月住了 2 晚
Pushpendra Bhadouriya 於 2020年9月21日的回應
Dear Mr. Anand, Greetings! Thank you for taking out time and sharing your valuable feedback. At Holiday Inn Express Bengaluru Yeshwantpur, we treat our guest’s feedback with utmost importance and yours truly inspires the team to work better together and become one of the Great Hotels Guests Love. I do understand the fact that in this occasion we could not live up to the expectation, however I would humbly request for an opportunity to showcase our true hospitality. Your feedback is valuable and will definitely help us to be better. We look very much forward to welcoming you back to our hotel in the not too distant future. Best Regards Holiday Inn Express Yeshwantpur Bangalore.

6/10 一般

rajesh

家人同遊
讚好：整潔度、職員與服務和客房舒適度
p call for hotels.com
the booking was not confirmed.they made us to wait for an hour to sort out the issues between you two.my ailing mother had to sit at the reception for an hour.i had to go through few anxious moments.this is happening for the second time.my last stay in jabalpur too was not confirmed. somethong is seriously wrong with you.will lose customers soon.wake up.
於 2020 年 2 月住了 1 晚
Holiday Inn Express Bengaluru Yeshwantpur 於 2020年2月24日的回應
Dear Mr. Rajesh, At the onset I would like to thank you for choosing Holiday Inn Express Bengaluru during your recent visit to India. I sincerely regret for the inconvenience caused to you. I am concerned to know your feedback and please be rest assured that the team will work on it to make your stay comfortable in future. I do understand the fact that in this occasion we could not live up to the expectation, however I would humbly request for an opportunity to showcase our true hospitality. Your feedback is valuable and definitely helps us to be better & improve our services. My team and I look forward to welcome you back soon. Should you need any further assistance please feel free to contact me. Thanks & Regards Holiday Inn Express Bengaluru Yeshwantpur

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Its a clean and decent hotel. The only issue is room is fairly small but thats not a surprise. I think the size of the room is stated in the hotel description. If you have 2 suitcases and another laptop bag, putting it, using it, moving around etc can pose a minor issue. Restaurant is fine, breakfast is free is included.
於 2020 年 1 月住了 5 晚
Holiday Inn Express Bengaluru Yeshwantpur. 於 2020年2月12日的回應
Dear Sir, Thank you for taking time out to share your valuable feedback and rating us 05 stars! I'm delighted to know that you enjoyed your stay with us. We look forward to meet you again soon at Holiday Inn Express Bengaluru Yeshwantpur. Regards, Holiday Inn Express Bengaluru Yeshwantpur.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
It was pleasant
於 2020 年 1 月住了 1 晚
Holiday inn Express Bengaluru Yeshwantpur 於 2020年2月12日的回應
Dear Sir, Greetings! We truly appreciate you for taking out your valuable time and sharing your feedback. We at Holiday Inn Express Bengaluru Yeshwantpur believe in creating a delightful experience for all our guest and we are glad to know that you enjoyed your stay with us. Thank you once again for your feedback and it is needless to say that our entire team is motivated by your kind commendations. We eagerly look forward to welcome you back soon! Best regards, Holiday inn Express Bengaluru Yeshwantpur

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible
於 2019 年 10 月住了 3 晚
Holiday Inn Express Bengaluru Yeshwantpur 於 2020年2月12日的回應
Dear Sir, Greetings! Thank you for your valuable feedback. I sincerely regret for the inconvenience caused to you. I am most concerned to know your feedback and I do understand the fact that in this occasion we could not live up to the expectation, however I would humbly request for an opportunity to showcase our true hospitality. Your feedback is valuable and will definitely help us to be better, improve our services. My team and I look forward to welcome you back soon. Best regards, Holiday Inn Express Bengaluru Yeshwantpur.

10/10 優異

真實旅客

於 2020 年 1 月住了 2 晚
Holiday Inn Express Bengaluru Yeshwantpur 於 2020年1月12日的回應
Dear Sir, Greetings! Thank you for sharing your feedback on your recent stay in our hotel, we all are pleased to read your review and See that overall you had a great experience. We endeavour to consistently achieve the highest level of guest satisfaction through quality service and hospitality. The team at the hotel is really motivated by your feedback and we all will give our best to delight every guest who stays in Holiday Inn Express Bengaluru Yeshwantpur. Thank you for your continuous loyalty and we look forward to welcome you back on your next visit to Bengaluru. Best regards Holiday Inn Express Bengaluru Yeshwantpur

10/10 優異

SUSHIL

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Value for money.
Seems to be new property. Rooms are little small but well designed and good for business trip. Clean and neat. Staff is very energetic and smiling. Value for money.
於 2020 年 1 月住了 1 晚
Holiday Inn Express Bengaluru Yeshwantpur 於 2020年1月12日的回應
Dear Mr. Sushil, Greetings! Thank you for sharing your feedback on your recent stay in our hotel, we all are pleased to read your review and See that overall you had a great experience. We endeavour to consistently achieve the highest level of guest satisfaction through quality service and hospitality. The team at the hotel is really motivated by your feedback and we all will give our best to delight every guest who stays in Holiday Inn Express Bengaluru Yeshwantpur. Thank you for your continuous loyalty and we look forward to welcome you back on your next visit to Bengaluru. Best regards Holiday Inn Express Bengaluru Yeshwantpur

8/10 不錯

Mukul

商務旅客
讚好：整潔度和住宿狀況
Just about adequate for one / two nights. Rooms are very small. No bar. Restaurant has a very limited menu
於 2019 年 9 月住了 1 晚
Holiday Inn Express Bengaluru Yeshwantpur 於 2020年1月12日的回應
Dear Mr. Mukul, Greetings! Thank you for your valuable feedback. I sincerely regret for the inconvenience caused to you. I Am most concerned to know your feedback and I do understand the fact that in this occasion we could not live up to the expectation, however I would humbly request for an opportunity to showcase our true hospitality. Your feedback is valuable and will definitely help us to be better and improve our services. My team and I look forward to welcome you back soon. Best regards Holiday Inn Express Bengaluru Yeshwantpur

10/10 優異

真實旅客

伴侶同遊
讚好：職員與服務和設施服務
Friendly staff, good room service and tasty foods. Except some bad odor on the coridors, it was an excellent stay.
於 2019 年 10 月住了 3 晚
Priyanka Majumder 於 2019年10月29日的回應
Dear Guest, Greetings! Thank you for your feedback. This really help us to consistently achieve the highest level of Guest satisfaction through quality service and hospitality. And your feedback is the biggest motivation for our team to become one of the Great Hotels Guests Love. Thank you for your loyalty & we look forward to welcome you back on your next visit to Bengaluru. Best Regards Holiday Inn Express Bengaluru Yeshwantpur

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is clean, the food is great, and the location is accessible. The staff were incredibly helpful and I felt welcome the whole time. I really enjoyed my stay. The rooms are a bit small, but they are efficiently laid out.
於 2019 年 9 月住了 6 晚
Priyanka Majumder 於 2019年9月30日的回應
Dear Mr. Sir, Greetings! Thank you for sharing your feedback on your recent stay in our hotel, we all are pleased to read your review and see thank you once again for your detail insights. We endeavour to consistently achieve the highest level of Guest satisfaction through quality service and hospitality and please be rest assured that our team will work on the points shared by you. Your feedback is really important to us and helps us continuously for our betterment. Thank you for your continuous loyalty & we look forward to welcome you back on your next visit to Bengaluru. Best Regards Holiday Inn Express Bengaluru Yeshwantpur

2/10 很差

Anil (DELHI)

伴侶同遊, 商務旅客
不滿：設施服務和住宿狀況
The rooms were so small that one can't move around.Wash basin was inside the room adjacent to bed.I have never seen such a small room in Indian hotel.
於 2019 年 9 月住了 1 晚